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Quality Inn Spring Mills - Martinsburg North

2.5 star property
Enjoy the free WiFi at this Falling Waters hotel

Choose dates to view prices

Photo gallery for Quality Inn Spring Mills - Martinsburg North

Exterior
Property entrance
Standard Room, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
Standard Room, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1220 T J Jackson Dr, Falling Waters, WV, 25419
  • Valley Health I Spring Mills
    ‪13 min walk‬
  • Antietam National Battlefield
    ‪26 min drive‬
  • Chesapeake and Ohio Canal
    ‪32 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Falling Waters

Near the airport.At this Falling Waters hotel, you'll be within half a mile (1 km) of Valley Health I Spring Mills and 3 miles (5 km) of Potomac River. Also within 9 miles (15 km) are Potomac Park and Williamsport City Hall.

What's nearby

  • Valley Health I Spring Mills - 13 min walk - 0.7 miles
  • For the Kids, By George Children's Museum - 11 min drive - 8.8 miles
  • Hagerstown Speedway - 18 min drive - 17.1 miles
  • Antietam National Battlefield - 26 min drive - 19.6 miles
  • Chesapeake and Ohio Canal - 32 min drive - 14.1 miles

Getting around

  • Martinsburg Station - 12 min drive
  • Washington Dulles Intl. Airport (IAD) - 76 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Kitzie's of Spring Mills - ‬13 min walk
  • ‪King's New York Pizza - ‬4 min drive
  • ‪Burger King - ‬10 min drive
  • ‪Burger King - ‬3 min walk

About this property

Quality Inn Spring Mills - Martinsburg North

Enjoy the free WiFi at this Falling Waters hotel
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Spring Mills - Martinsburg North. Free self parking is available.

This Falling Waters hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn Spring Mills - Martinsburg North offers 70 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Falling Waters hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Frequently asked questions

How close is Quality Inn Spring Mills - Martinsburg North to the airport?

Quality Inn Spring Mills - Martinsburg North is 12.1 mi (14-min drive) away from the Martinsburg, WV (MRB-Eastern West Virginia Regional) airport, the closest popular airport to the property.

Does Quality Inn Spring Mills - Martinsburg North have an airport shuttle?

Airport shuttle services are not available at Quality Inn Spring Mills - Martinsburg North.

Does Quality Inn Spring Mills - Martinsburg North offer free breakfast?

Yes, Quality Inn Spring Mills - Martinsburg North offers free breakfast.

Is there a casino at Quality Inn Spring Mills - Martinsburg North?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Spring Mills - Martinsburg North?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Quality Inn Spring Mills - Martinsburg North?

This hotel offers free self parking.

Does Quality Inn Spring Mills - Martinsburg North have a pool?

Quality Inn Spring Mills - Martinsburg North does not have a pool.

Does Quality Inn Spring Mills - Martinsburg North have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Spring Mills - Martinsburg North to downtown Falling Waters?

Quality Inn Spring Mills - Martinsburg North is 0.9 mi away from Potomac.

Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

autumn

Stayed 1 night in Mar 2025

6/10 Okay

Roberta and Terry

Traveled with partner
Facility under renovation, lobby shabby, smelled of cigarette smoke in our bathroom and short staffed. Hopefully in the future they will get fully operational.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Staff & service, room comfort
Room was newly renovated but common areas were not completed. Once completed the place will be great
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Average, not terrible not great

This hotel is apparently undergoing renovations. There was construction equipment in the hallway, and a strong odor. It looked like the walls were getting ready to be painted. The room was clean and nicely furnished but there were no towels at all. I had to go down and ask for them at the desk. Not a big deal, just annoying. Breakfast was complimentary. There were not a lot of choices, but it was ok for what it was. I needed to have my door card rekeyed after breakfast so a second trip to the front desk, and it was taken care of. Overall an average stay. I think once they get it put back together it'll be nice. Right now, not so much.
Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is excellent. Property is undergoing renovation. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Uddhab

Bathroom was poorly organized. Breakfast was literally nothing!!!
Stayed 1 night in Dec 2024

4/10 Poor

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities

Wait till remodeling is done

This hotel is under remodeling and should not be open until it is completed. The exercise room was packed with office chairs, work supplies, and totally inaccessible. There were trash bags in the hallway, unpainted walls and missing baseboards everywhere. It will be nice completed, but don't stay there now. I tried to add photos, but it would not let me upload.
Stayed 1 night in Dec 2024

4/10 Poor

Monte

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was under cpnstruction. Room at several things missing or not working. Contruction material and debris was in halls and everywhere. No pre notifocation of the construction was provided.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!!!!

The hotel is renovating. Old materials laying in driveway in front of hotel Took 15 minutes jist to get registered. Work tools and materials everywhere. SPACKLE DUST ON FLOORS and in elevator. Put on 3rd floor and only 1/2 carpeted. Part padding only. Spackle dust in air, shop vac in hall, storage door open with old bedding. Very scary for a 70 year old woman traveling alone. Bags of trash by doors. Unacceptable and should get a full refund. Have asthma and had to use rescue inhalers due to air quality. Left early this morning due to stress of the environment. Then they refused to give me a receipt. Said Experia does not allow.them to print one.
Stayed 1 night in Dec 2024

8/10 Good

Leonard

Stayed 1 night in Dec 2024

6/10 Okay

Jared

Business traveler
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe hotel and staff that don’t care! I have a whole list and several pictures of things that went wrong at this hotel, but the absolute worst was that they gave me my room, let me settle in and get unpacked, then gave other guests keys to my room! My teenage daughter and I were traveling alone, so this was incredibly unsafe. Luckily we were not in the room when these other guests entered the room, and luckily they were honest people and didn’t steal my things! However, we slept with furniture pushed in front of the door. Here’s my list of everything else: -had to walk through staff out front smoking next to a “no smoking within 20 feet of the entrance” sign -had to check in twice due to front desk staff not being there at check in time on a Saturday (housekeeper was filling in) -most of hotel under construction, strong paint smells, carpet staples, buckets right outside door -door was hung very uneven and we had to shove a hand towel (not a washcloth!) in the crack to keep elevator and hallway noises out -sticky residue on nightstand -no toilet paper holder -stained sheets, mismatched towels -no water pressure -bathroom door had lock but didn’t close all the way -no phone or clock in room -no cable TV -wrong WiFi password given at check in -expired half and half at breakfast (exp 11/11 and I was there on 11/16) -my key stopped working at 8:30 am Above all else, lack of care!! Not a single apology! I wouldn’t have written this review if I had received a single apology.
Stayed 1 night in Nov 2024

4/10 Poor

Tim

Business traveler
It was currently under renovation. The outside looks nice, the inside is dirty. No hot water in the sink. Sounds like mice running everywhere at night
Stayed 4 nights in Nov 2024

2/10 Terrible

Michelle, Brooks

Stayed 1 night in Oct 2024

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Slow renovations

Nice big room probably renovated, but unfinished in detail. The worst thing was shear curtains with verystrong lighting in the parking lot the windows face, we could read with the lights off at night!
Stayed 1 night in Oct 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities

Deceptive reading on Hotels.com

The inn was being renovated, and the room was incomplete. The desk lamp had to be plugged in unplugged to turn on because the switch was broken. The hairdryer did not work. The TV was not hooked up until we requested it. We stayed two days. The room was not clean. The wet towels were not picked up, and the bed was not made. Also, The elevator was very stinky and unclean. The breakfast was good and the staff were kind and we’re willing to hear feedback. well, I understand the end was under renovation. This was not acceptable.. Hotels.com should make sure of their ratings. It had a high rating. If it is going through renovation, the Hotels.com needs to get quickly up today and let the public know.
Stayed 2 nights in Oct 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for pets. The rooms do not have carpeting, are spacious, and the first floor has sliders to the outside. There are grassy areas to walk pets and there is s small playground for children.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

William

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is really an unfair review as the property is currently under construction. The remodeling is continuing while the rooms are being let out, and not all of the improvements are finished for the rooms. Some lights work, some don't ... the tile floor in the bathroom still has grout staining the surface, the rugs are dirty, etc.
Stayed 2 nights in Oct 2024

8/10 Good

Peter, Fitchburg

Traveled with family
Disliked: Property conditions & facilities
Affordable but not the best accommodation in fairly outdated rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Would visit again!!

Our stay was great//easy checkin//room was clean and recently remodeled//breakfast was offered sausage eggs with cheese delicious waffles juice coffee//there was old furniture stacked up in the lobby because of renovation but easy to look past because this was my a very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Business traveler
Liked: Amenities
Good progress
Stayed 1 night in Oct 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities
renovated
Stayed 1 night in Oct 2024