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Grand Serai Congress & Spa

5.0 star property
5-star luxury hotel perfect for exploring Ioannina

Choose dates to view prices

Photo gallery for Grand Serai Congress & Spa

Front of property - evening/night
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Executive Room | Minibar, in-room safe, desk, blackout drapes
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
33, Dodonis Avenue, Ioannina, Epirus, 45221
  • Place, Lake Pamvotis
    ‪10 min walk‬
  • Place, Silversmithing Museum
    ‪19 min walk‬
  • Place, Ioannina Castle
    ‪19 min walk‬
  • Airport, Ioannina (IOA-Ioannina National)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Traditional Suite, 1 Bedroom

Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Traditional Suite, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

About the neighborhood

Ioannina

Central Ioannina getaway .Your stay at this Ioannina hotel places you within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within half a mile (1 km).

What's nearby

  • Lake Pamvotis - 10 min walk - 0.6 miles
  • Du Lac Convention Center - 10 min walk - 0.6 miles
  • Its Kale - 19 min walk - 1.0 mile
  • Silversmithing Museum - 19 min walk - 1.0 mile
  • Ioannina Castle - 19 min walk - 1.0 mile

Getting around

  • Ioannina (IOA-Ioannina National) - 15 min drive

Restaurants

  • ‪Accademia Del Panino - ‬3 min walk
  • ‪Μάντζιος Καφέ-Ζαχαροπλαστείο - ‬4 min walk
  • ‪Μπουκιά Μπουκιά - ‬3 min walk
  • ‪Θυμωμένο Πορτραίτο - ‬3 min walk
  • ‪Skaravaios - Σκαραβαίος - ‬5 min walk

About this property

Grand Serai Congress & Spa

5-star luxury hotel perfect for exploring Ioannina
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury Grand Serai Congress & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star Ioannina hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 6 buildings
  • Meeting rooms
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ioannina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s indoor pool will not be available from January 7, 2026 - December 22, 2026.
This property’s indoor pool will not be available from September 26, 2025 - December 22, 2025.

Renovations and closures

The following facilities or services will be unavailable from September 29 2025 to December 22 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Property Registration Number 0622Κ015A0151001

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close September 15.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Frequently asked questions

How close is Grand Serai Congress & Spa to the airport?

Grand Serai Congress & Spa is 3.6 mi (15-min drive) away from the Ioannina (IOA-Ioannina National) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Serai Congress & Spa?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on Jan 12, 2026 start from $111.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Serai Congress & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Serai Congress & Spa.

Does Grand Serai Congress & Spa offer free breakfast?

Grand Serai Congress & Spa offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Grand Serai Congress & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Serai Congress & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Serai Congress & Spa?

This hotel offers free self parking.

Does Grand Serai Congress & Spa have a pool?

Grand Serai Congress & Spa features a seasonal outdoor pool. The pool is closed seasonally each year from September 15 to June 15. The pool will be unavailable from September 29 2025 to December 22 2026 (dates subject to change).

Does Grand Serai Congress & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Grand Serai Congress & Spa have a spa?

There are no spa services available at this hotel.

How close is Grand Serai Congress & Spa to downtown Ioannina?

Grand Serai Congress & Spa is 0.3 mi away from Ioannina.

Grand Serai Congress & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 254 reviews
Rating 8 - Good. 71 out of 254 reviews
Rating 6 - Okay. 14 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 7 out of 254 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property! It was beautiful and hot lots of great decor and paintings to check out!
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Guelph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!
Stayed 2 nights in Sep 2025

8/10 Good

per

Stayed 2 nights in Sep 2025

4/10 Poor

Steven

Traveled with partner
Disliked: Amenities
We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed
Stayed 1 night in Sep 2025

10/10 Excellent

Josef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA-ROZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always
Stayed 2 nights in Aug 2025

8/10 Good

Jean-Pierre, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2025

6/10 Okay

Aglaia

Liked: Staff & service
Excellent property location.
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Stayed 3 nights in Jul 2025

8/10 Good

Christos

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside and out. Cabs run 24/7, easy access.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Voula

Liked: Staff & service, property conditions & facilities
Quality
Stayed 5 nights in Jan 2025

10/10 Excellent

Konstantinos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Thats the best hotel in town. Big rooms, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tamorah

Stayed 1 night in Oct 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen, Clearwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Stayed 13 nights in Sep 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dimitra, Blacktown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024