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Hotel Description

3-star ski hotel with 2 restaurants

Near the slopes

You'll be within 12 miles (20 km) of Heinrich Harrer Museum and 16 miles (25 km) of Hochosterwitz Castle. Museum St. Veit is within 20 miles (32 km) and Medieval Fortifications & Churches is within 32 miles (40 km).

Casino, sauna

This smoke-free hotel features a casino, a full-service spa, and 2 restaurants. There's a ski shuttle, and ski passes and ski storage are available on site. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities.

Standard Double Room, Mountain View (Sonnenquelle)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Terrace, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, Kitchenette, Mountain View (Up to 2 Adults and 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Suite, 2 Bedrooms, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room, Balcony, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room, Mountain View (Picasso-Junior)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Biolandhaus Arche helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. Free self parking and valet parking are available. This Mediterranean Eberstein hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 1985
  • Casino
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 25 kilometers, train station pick-up, and ski shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Biolandhaus Arche offers 16 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. This Eberstein hotel provides complimentary wired and wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • 17 bathrooms
  • In-room dining (limited hours)
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.

Biolandhaus Arche has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Ski lift privileges
  • Hiking/biking trails nearby
  • Optional ski privileges
  • Snow sports gear
  • Game viewing nearby
  • Ecotours on site
  • Snowboarding nearby
  • Mountain biking nearby
  • Archery on site
  • Snowshoeing nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Racquetball/squash on site
  • Ski lessons available nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages and body treatments. A variety of treatment therapies are provided, including reflexology. There are hot springs open between 8:00 AM and 5:00 PM.

  • Number of treatment rooms 1
  • Reflexology
  • Sports massage
  • Body treatments
  • Massages
  • Number of hot springs - 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 35.0 per day.

Pet Policy

  • Pets: EUR 19 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, mobile payments, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

  • Annual carbon offsets
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Free onsite COVID-19 testing (PCR) is available
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Reservations are required for onsite COVID-19 testing
  • Minimum age for COVID-19 test requirement: 14
  • Mobile payments
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 2.50 per person, per night
  • Shuttle transfer per adult: EUR 50 (one-way)
  • Shuttle transfer per child: EUR 25 (one-way), from 5 to 16 years old
  • Towels fee: EUR 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip)
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35.0 per day
  • Rollaway bed fee: EUR 35.0 per day
  • Heating fee: EUR 2 per night
  • Credit card charges are subject to a surcharge of EUR 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arche Biolandhaus
  • Biolandhaus
  • Biolandhaus Arche
  • Biolandhaus Arche Eberstein
  • Biolandhaus Arche Hotel
  • Biolandhaus Arche Hotel Eberstein
  • Biolandhaus Arche Hotel
  • Biolandhaus Arche Eberstein
  • Biolandhaus Arche Hotel Eberstein

You should know

  • Hot springs access available from 8:00 AM to 5:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.