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Morritts Tortuga Club

3.5-star property
2289 Queens Highway, Grand Cayman, East End, 1-855-201-7819
3.0 out of 5
See all 5 travelocity Reviews

"first night a/c not working, room not supplied with some kitchen products, ,dish soap, sponge, no writing paper or pen. some really small ants in kit ... " More

By a verified traveler on Wed 14 Aug 2019

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Hotel Description

Family-friendly beachfront hotel with 2 restaurants

On the beach

You'll find Colliers Public Beach and Barefoot Beach within 3 miles (5 km) of this hotel. East End Lighthouse and Grand Cayman Blow Holes are also within 6 miles (10 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and an outdoor tennis court are all featured at this hotel. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Kitchens, WiFi

The 166 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with satellite channels. Other amenities include balconies, sofa beds, and living rooms.

Suite, 2 Bedrooms, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Kitchen, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Suite, 2 Bedrooms, Ocean View, Beachfront

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Ocean View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Luxury Penthouse, 3 Bedrooms, Ocean View, Beachfront

Bed Count 2 King Beds Maximum Occupancy 8 Max

Studio Suite, 1 Queen Bed, Kitchen, Poolside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Morritts Tortuga Club ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Morritts Tortuga Club

Everyone (4) Couples (1)
5 out of 5
first night a/c not working, room not supplied with some kitchen products, ,dish soap, sponge, no writing paper or pen. some really small ants in kitchen area. staff really friendly. pools clean and warm. hot tub extremely hot. love the atmosphere and privacy. will stay there again

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Public Relations Manager at Morritts Tortuga Club

Thank you for choosing the Morritt’s Resort for your recent vacation to Grand Cayman and for taking the time to leave a review about your stay. We apologize for anything that may have made your stay with us an unpleasant experience. We are happy you were able to enjoy the local area. Your feedback is very much appreciated as it tells us what we need to work on or continue doing. We are very happy you stayed with us and have experienced all the amenities that our resort and Grand Cayman has to offer. We look forward to welcoming you back soon! In the meantime, we wish you safe and happy travels.

5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 22, 2019 by Public Relations Manager at Morritts Tortuga Club

Thank you for choosing the Morritt’s Resort for your recent vacation to Grand Cayman. We look forward to having you again. In the mean time, we wish you happy travels.

3 out of 5
Hotel much too large for staff. Emphasis needs to be on serving the guest it actually has instead of trying to sell time shares.

Posted by , from ft. Lauderdale on Nov 3, 2018

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1 out of 5

Beach is great, Hotel Management terrible

Pros: Beach is great which it is next too
Cons: Customer Service and in particular Management, is terrible. Do not go to this resort and expect good service. Go for the beach and pool
Location: This hotel is on the east end of the island and is next to another resort. A grocery store across the street, other than that you need a car
I have been coming to the Cayman Islands for years now. At Morritt's they do not care about the customer experience and they have no management on duty to supervise there staff. I had a problem and it was never acknowledge or correct.

Posted by on Jul 24, 2017

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1 out of 5

Stay away from this hotel!

Worst hotel ever. Far from all attractions and the hotel and staff cut corners at ever opportunity. The hotel room was in horrible disrepair but was clean. The cleanliness of the room didn't make up for the fact that through paint was peeling and the floor tiles were sharp jagged and coming up. The hotel most be very concerned about cost control because they refused to turn on the lights in the pools and jets in the hot tub. While I was there the main pool was down and only reopened the night I left.several light were brunt out. Cords all over the room it was just unsafe. I wanted to call travelocity, but my phone didn't work. To make matters worse they over billed me by $622.21 cents. I'm currently in the process of waiting for a refund. Staff don't care and are interested in pushing timeshares. Awful place, this hotel literally ruined our vacation. Stay away.

Posted by on Dec 28, 2016

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About the Morritts Tortuga Club

Location 2289 Queens Highway, Grand Cayman, East End, KY1-1106

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Morritts Tortuga Club, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, outdoor tennis courts, and a fitness center. Smoking is allowed in designated areas at this 3.5-star East End hotel.

  • 166 guestrooms or units
  • 12 buildings
  • 2 dining venues
  • Built in 1989
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Transport

  • Property shuttles: Area shuttle

Room Amenities

Morritts Tortuga Club offers 166 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. This East End hotel provides wired and wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 11 AM.

David's Deep Blue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mimi's Dockside Bar & Gri - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a fitness center, a children's pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/boogie boarding on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Playground on site
  • Rafting on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site

Spa Services

La Mer Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.00 for adults and USD 8.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 7.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 7.99 per day (rates may vary)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Morritts Tortuga Club Hotel East End
  • Morritts Tortuga Club Hotel
  • Morritts Tortuga Club East End
  • Morritts Tortuga Club Hotel
  • Morritts Tortuga Club East End
  • Morritts Tortuga Club Hotel East End
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.