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Hotel Haus am Zoo

4-star spa hotel near Messe Düsseldorf

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Photo gallery for Hotel Haus am Zoo

Restaurant
Porch
Apartment Muensterstrasse | Hypo-allergenic bedding, down comforters, in-room safe, desk
Garden
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Sybelstraße 21, Düsseldorf, NW, 40239
  • Place, Synagogue Düsseldorf
    ‪5 min drive‬
  • Place, Theater Flin
    ‪7 min drive‬
  • Place, Rochus-Kirche
    ‪7 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪12 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Single Room

  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Single Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Single Room, Garden View

  • Garden view
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Düsseldorf

City center retreat .Your stay at this Stadtbezirke 02 hotel places you within 2 miles (3 km) of Rochus-Kirche and Castle Jaegerhof. Museum Kunstpalast and Duesseldorf Grafenberg Wildlife Park are also within 2 miles (3 km).

What's nearby

  • Synagogue Düsseldorf - 5 min drive - 1.1 miles
  • Theater Flin - 7 min drive - 1.2 miles
  • Rochus-Kirche - 7 min drive - 1.3 miles
  • Messe Düsseldorf - 13 min drive - 4.1 miles
  • Merkur Spiel-Arena - 15 min drive - 6.8 miles

Getting around

  • Hansaplatz Tram Stop - 3 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 16 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪BAZ Brauereiausschank am Zoo - ‬11 min walk
  • ‪NH Bar - ‬10 min walk
  • ‪La Brisella - ‬13 min walk
  • ‪PYC cheesecake & gallery - ‬12 min walk

About this property

Hotel Haus am Zoo

4-star spa hotel near Messe Düsseldorf
Hotel Haus am Zoo offers its guests a full-service spa. There's a snack bar/deli on site. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Haus am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Düsseldorf hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Haus am Zoo offers 16 accommodations with safes and complimentary newspapers. Beds feature down comforters. Satellite television is provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

How close is Hotel Haus am Zoo to the airport?

Hotel Haus am Zoo is 6 mi (16-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

Does Hotel Haus am Zoo have an airport shuttle?

Airport shuttle services are not available at Hotel Haus am Zoo.

How close is Hotel Haus am Zoo to the beach?

This hotel is 15.9 mi (32-min drive) from Strandbad Wolfssee.

Does Hotel Haus am Zoo offer free breakfast?

Free breakfast isn’t provided at Hotel Haus am Zoo, but buffet breakfast is offered for a fee of EUR 15 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Haus am Zoo?

No, there is no casino at this hotel.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Haus am Zoo?

Free parking is not available at this hotel. Self parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night.

Does Hotel Haus am Zoo have a pool?

Hotel Haus am Zoo does not have a pool.

Does Hotel Haus am Zoo have a spa?

Yes, this hotel has a spa.

How close is Hotel Haus am Zoo to downtown Düsseldorf?

Hotel Haus am Zoo is 1.8 mi away from Düsseldorf.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 83 reviews
Rating 8 - Good. 21 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice!

We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Room a little hot as it faces south with large patio door and window. No evidence of air conditioning . Otherwise very good.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Guy

Had to leave balcony door open and unlocked to cool room.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Schnarchender Nachbar Laute Straße Minizimmer Dusche mit Duschvorhang Schwarzschimmel in Dusche
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

IGNACIO JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

La almohada estaba vacía, la moqueta sucia, el edredón daba asco, el pasillo hacia el jardín olía muy mal, las camas incómodas, la limpieza dejaba bastante que desear.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

RoswithaHenriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben uns sehr wohl gefühlt und würden gerne nochmal den Service in diesem Hotel genießen. Hat alles gepasst.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Joon-Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes und hilfsbereites Personal. Wirklich leckeres Frühstück für einen guten Preis. Entspannte Umgebung mit super Anbindung in die Stadt mit der U-Bahn! Und das nächste Mal bringe ich meine Badehose mit und hüpf in den Pool!
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Dr. Juliane H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr persönlich geführt, sehr freundliches und hilfsbereites Personal. Ruhiges Gartenzimmer, genauso den Preis wert wie das üppige Frühstück. Ein bisschen schade: WLAN taugt nicht fuer TV-Streaming. Tolle Alternative zu großen Häusern in DUS, auch fuer Reisen ab Flughafen gut geeignet.
Garten
Haupthaus
Gartenhaus
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Gunther Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice and cosy hotel

Love this hotel and use it on a regular basis both for business, family and friend. Nicely located close to a park and not to far from the center of Dusseldorf. Wonderful garden and relaxed atmosphere - can definitely recommend this hotel!!
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Dijanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Fantastisk ophold. Leon var den bedste vært msn kunne forestille sig, han var hjælpsom ud over det sædvanlige. Kan kun give mine bedste anbefalinger.
Stayed 5 nights in Jul 2021
Verified

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gelungener Kurzurlaub 😎

Wir kommen gerne immer wieder in dieses so angenehme Hotel !!!
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På familie besøg

Vi havde 3 overnatninger. Den lækreste morgenmad. Hyggelige omgivelser. Meget serviceminded. Vi var super glade for opholdet og kommer helt sikkert igen til sommer.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schmales Zimmer mit Dachschräge im Kopfbereich, schmale Betten. Toll ruhig, zum Garten gelegen, sehr umsichtiger Service.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt venligt personale..rene omgivelser..dejlig morgen mad
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches und zuvorkommendes Personal, Zimmer mit Duschbad sind angenehm groß, sodass auch größere Menschen nicht anecken.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruime en schone kamer. Zeer behulpzaam personeel. Kaartjes klaargelegd om met de tram naar het centrum te gaan. Ook een heel mooie tuin/binnenplaats.
Uitzicht vanaf het ruime balkon
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswertes, nettes Hotel

Kleines, ruhiges Stadt Hotel mit sauberen Zimmern und einem sehr leckeren Frühstück - einfach top!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Gegend, das Hotel wird mit viel Liebe gepflegt. Im Sommer mt dem vorhandenen Swimmingpool wahrscheinlich noch viel attraktiver. Neben der Freundlichkeit ist auch hervorzuheben, dass ein Fahrschein für die öffentlichen Verkehrsmittel ausgehändigt wird.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Piet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een aanrader, evenwel niet direct in het centrum.

Gigantische kamer, compleet uitgerust. Zwembad deed deugd. Beperkte keuken in restaurant en bediening beetje traag, maar het is tenminste vers klaargemaakt. Ontbijt dik in orde.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekend ten opzichte van stadcentrum. Gratis O.V. in een kwartier in het centrum . Zeer rustig gelegen. Prima ontbijt, buiten in de tuin.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schönes Hotel mit Flair; tolles Frühstück ! Ruhig gelegen, dennoch sind umliegende Lokalitäten gut erreichbar
Stayed 1 night in May 2019