See all properties

Crowne Plaza Düsseldorf-Neuss by IHG

4.5 star property
4.5-star luxury hotel near St. Quirinus Neuss, connected to the convention center

Choose dates to view prices

Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

Premium Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Sauna, massages
Point of interest
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Rheinallee 1, Neuss, NW, 41460
  • Place, Port of Neuss
    ‪14 min walk‬
  • Place, Clemens Sels Museum
    ‪4 min drive‬
  • Place, St. Quirinus Neuss
    ‪4 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Holiday Inn Düsseldorf - Neuss by IHG

Neuss
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 639 reviews
$102 nightly
The price is $109
Jan 10 - Jan 11, 2026
Total with taxes and fees
Holiday Inn Düsseldorf - Neuss by IHG

About the neighborhood

Neuss

On riverwalk.You'll find St. Quirinus Neuss and Medienhafen within 3 miles (5 km) of this hotel. Konigsallee and Rhine Promenade are also within 6 miles (10 km).

What's nearby

  • Port of Neuss - 14 min walk - 0.8 miles
  • Clemens Sels Museum - 4 min drive - 1.5 miles
  • St. Quirinus Neuss - 4 min drive - 1.7 miles
  • Mitsubishi Electric Hall - 12 min drive - 5.1 miles
  • Messe Düsseldorf - 19 min drive - 9.0 miles

Getting around

  • Neuss Central Station - 6 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 26 min drive

Restaurants

  • ‪Hammer Blick - ‬8 min drive
  • ‪QAWA Coffee - ‬8 min walk
  • ‪Bao Anh Deluxe - ‬10 min walk
  • ‪Gelati Eiscafé - ‬8 min walk
  • ‪Bienefeldzelt - ‬4 min drive

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

4.5-star luxury hotel near St. Quirinus Neuss, connected to the convention center
Crowne Plaza Düsseldorf-Neuss by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Düsseldorf-Neuss by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Neuss hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 1982
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Düsseldorf-Neuss by IHG offers 246 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Front of property - evening/night
Mercure Hotel Düsseldorf Kaarst
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 523 reviews
$83 nightly
The price is $96
Dec 16 - Dec 17
Total with taxes and fees
Mercure Hotel Düsseldorf Kaarst

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21.50 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 34-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.50 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

How close is Crowne Plaza Düsseldorf-Neuss by IHG to the airport?

Crowne Plaza Düsseldorf-Neuss by IHG is 19.2 mi (26-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss by IHG?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss by IHG on Jan 11, 2026 start from $76.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Düsseldorf-Neuss by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Düsseldorf-Neuss by IHG.

How close is Crowne Plaza Düsseldorf-Neuss by IHG to the beach?

This hotel is 14.1 mi (22-min drive) from Strabeach.

Does Crowne Plaza Düsseldorf-Neuss by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Düsseldorf-Neuss by IHG, but buffet breakfast is offered for a fee of EUR 21.50 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Düsseldorf-Neuss by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Crowne Plaza Düsseldorf-Neuss by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 24 per night.

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Crowne Plaza Düsseldorf-Neuss by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Crowne Plaza Düsseldorf-Neuss by IHG have a spa?

This hotel has a spa, which features massages.

How close is Crowne Plaza Düsseldorf-Neuss by IHG to downtown Neuss?

Crowne Plaza Düsseldorf-Neuss by IHG is 0.8 mi away from Hammfeld.

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

My

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

yousef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vikram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel, outside the center

Everything was good. I paid for a superior room that was not available, but that's okay. Everything else was v good
Stayed 2 nights in Sep 2025

10/10 Excellent

sandor

Stayed 14 nights in Aug 2025

8/10 Good

Elias

Stayed 4 nights in Aug 2025

10/10 Excellent

Colette

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Brett

Disliked: Cleanliness, staff & service

Inconsistent service on check in/out. Upsetting.

I had a nice experience checking in and a very bad one checking out. Check in man confirmed all was correctly reserved and pre-paid. Check out girl said I needed to pay again. Despite repeatedly explaining she insisted that I had not. She went on saying that she needed the credit card that was swiped during check-in (wasn't) and got the dates wrong. My wife was shaken and upset. We were delayed leaving and unable to do our next objective. Otherwise fine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Brock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 1 night in Jun 2025

10/10 Excellent

Fargollyla

Stayed 3 nights in Jun 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ramce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

zhour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

8/10 Good

Imran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Riadh

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco, Mohegan Lake

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Alireza

Liked: Amenities
Goed
Stayed 2 nights in Mar 2025

6/10 Okay

Hsiangchih Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean hotel in a nice quiet area by the river. Unfortunately room had several issue of broken equipment and uncomfortably narrow shower.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Crowne Plaza Düsseldorf - Neuss, and while the hotel was clean and the staff were friendly, the overall experience was disappointing—especially as a Gold IHG Member. Unlike other IHG properties I’ve stayed at, there were no membership benefits at all—no upgrades, no welcome perks, nothing that made me feel valued as a loyal guest. On top of that, parking was €24 per night, and breakfast was €19 per person, which felt overpriced compared to similar hotels. What really stood out was the lack of any special service. We were celebrating our anniversary and had informed the hotel in advance, but there was no acknowledgment—no small gesture, not even a simple note. It was disappointing, especially considering how other Crowne Plaza hotels usually handle such occasions. Another thing that seemed odd was the water situation. There was just one small bottle in the fridge, and a note saying that if there were two guests, we had to go to reception, collect a voucher, and then go to the bar to get another bottle. It honestly felt ridiculous—why not just put a bigger bottle in the room? Is water really that expensive here? To be fair, I got the impression that the staff would have done more if they had the authority, but the hotel’s policies seem to restrict what they can offer. Overall, while the basics were fine, the experience lacked the hospitality and recognition I expect from Crowne Plaza, and I wouldn’t rush to stay here again.
Stayed 3 nights in Feb 2025