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The Balmoral Hotel

4.0 star property
4-star beach hotel near Golden Mile

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Photo gallery for The Balmoral Hotel

Children's play area - outdoor
Daily buffet breakfast (ZAR 185 per person)
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
  • Place, Durban International Convention Centre
    ‪15 min walk‬
  • Place, Durban Beach
    ‪2 min drive‬
  • Place, uShaka Marine World
    ‪2 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Sea Facing

Shower, designer toiletries, hair dryer, towels

Standard Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sea Facing

Minibar, in-room safe, desk, laptop workspace

Superior Sea Facing

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Non Sea-Facing

Studio Non Sea-Facing | Minibar, in-room safe, desk, laptop workspace

Studio Non Sea-Facing

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room, 1 Bedroom, Sea Facing

Executive King Room, 1 Bedroom, Sea Facing | Minibar, in-room safe, desk, laptop workspace

Executive King Room, 1 Bedroom, Sea Facing

  • 484 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Twin Room, Sea Facing

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Durban

Steps from the beach.A stay at this Durban Beachfront hotel places you steps from Durban Funworld and within a 5-minute walk of Golden Mile. Durban International Convention Centre and uShaka Marine World are also within 2 miles (3 km).

What's nearby

  • Golden Mile - 3 min walk - 0.2 miles
  • Durban International Convention Centre - 15 min walk - 0.8 miles
  • Durban Beach - 2 min drive - 1.4 miles
  • uShaka Marine World - 2 min drive - 1.4 miles
  • Moses Mabhida Stadium - 3 min drive - 2.2 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 32 min drive

Restaurants

  • ‪Joe Cool's - ‬9 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Roma Revolving Restaurant - ‬16 min walk
  • ‪Grand Bay Spur Steak Ranch - ‬6 min walk
  • ‪KFC - ‬2 min walk

About this property

The Balmoral Hotel

4-star beach hotel near Golden Mile
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Balmoral Hotel offers 95 shared accommodations with air conditioning, fireplaces, and minibars. 42-inch plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers.

This Durban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balmoral Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

Frequently asked questions

How close is The Balmoral Hotel to the airport?

The Balmoral Hotel is 20.7 mi (32-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

Does The Balmoral Hotel have an airport shuttle?

The Balmoral Hotel offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 470.00 per vehicle, one-way.

How close is The Balmoral Hotel to the beach?

This hotel is a short 2-minute walk from Golden Mile and 4-minute walk from Dairy Beach. Don't forget your sunscreen!

Does The Balmoral Hotel offer free breakfast?

Free breakfast isn’t provided at The Balmoral Hotel, but buffet breakfast is offered for a fee of ZAR 185 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Balmoral Hotel?

No, there is no casino at this hotel, but Suncoast Casino and Entertainment World (3-min drive) is nearby.

What time is check-in at The Balmoral Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Balmoral Hotel?

This hotel offers free self parking and valet parking.

Does The Balmoral Hotel have a pool?

The Balmoral Hotel does not have a pool.

Does The Balmoral Hotel have a restaurant?

The Balmoral Hotel is home to restaurant, which features Halal dishes.

Does The Balmoral Hotel have a spa?

There are no spa services available at this hotel.

How close is The Balmoral Hotel to downtown Durban?

The Balmoral Hotel is 1 mi away from Durban.

The Balmoral Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 203 reviews
Rating 8 - Good. 73 out of 203 reviews
Rating 6 - Okay. 31 out of 203 reviews
Rating 4 - Poor. 14 out of 203 reviews
Rating 2 - Terrible. 12 out of 203 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Stayed 2 nights in Jul 2025

10/10 Excellent

jack

Stayed 4 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Stayed 9 nights in Jun 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and they treated us Comrades runners well.
Stayed 5 nights in Jun 2025

10/10 Excellent

jack

Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javid Jameel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a good property in a sketchy area. The staff is friendly.
Stayed 10 nights in Mar 2025

10/10 Excellent

Kaizer

Stayed 2 nights in Mar 2024

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Proximity

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Boitumelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Family of 3 vacation

The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Russell, London

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stuart, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stayed 3 nights in Nov 2019

8/10 Good

Kedibone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was wonderful

Stayed 3 nights in Oct 2019

4/10 Poor

Faaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise is a problem

Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed
Stayed 3 nights in Aug 2019