"Elevators apparently have not been working for a couple of months. Rooms were satisfactory and beds were comfortable. Breakfast was decent. Counter ... " More
In Calera
You'll find Choctaw Casino and Choctaw Cultural Center within 3 miles (5 km) of this hotel. Durant Country Club and Three Valley Museum are also within 6 miles (10 km).
Free perks
A 24-hour gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A picnic area is provided and the front desk is staffed around-the-clock.
Aug 11, 2023 by Customer Care Team
Dear Connie, we're glad to know you were pleased with our well-kept rooms, comfortable beds, and decent breakfast service. We regret the inconvenience caused by the damaged elevator and the unfriendly staff services you encountered. This does not reflect the level of service we strive to provide, and we apologize for falling short in this regard. Please know your feedback is taken seriously; we will use it to improve our services. We understand your decision not to stay with us again and hope you'll reconsider, allowing us to provide a more positive experience. Best Regards, Hy-Lo HotelCustomer Care Team
Dec 1, 2022 by Customer Care Team
Hi Deborah, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Hy-Lo Hotel with the finest of our facilities and resources!Best Regards, Hy-Lo HotelCustomer Care Team
May 14, 2021 by Customer Care Team
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
Mar 28, 2021 by Guest Experience Team
Hey there, It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you a flawless experience in the future! Best Regards, Hy-Lo Hotel Customer Care Team
Feb 18, 2020 by Customer care team
Dear Guest, Thank you for taking the time to review your most recent stay. We hope that you experienced a most pleasant and enjoyable stay with us. It’s a great pleasure to see your star rating! If there is any additional feedback you would like to share, please do not hesitate to contact us Best Regards, Hy-Lo Hotel Customer Care Team
Feb 8, 2020 by Customer care team
Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Best Regards, Hy-Lo Hotel Customer Care Team
The property will be renovating from March 12 2024 to April 11 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted on weekends. Every effort will be made to minimize noise and disturbance.
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at Hy-Lo Hotel, Ascend Hotel Collection. Self parking is free. This Calera hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Hy-Lo Hotel, Ascend Hotel Collection offers 49 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. This Calera hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.