Mercure Hotel Düsseldorf - Ratingen

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Exterior
Lobby sitting area
Privilege, Twin Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, rollaway beds
Bar (on property)
Lobby
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
An der Pont 50, Ratingen, NW, 40885
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)8 min drive
  • Popular LocationPSD Bank Dome8 min drive
  • Popular LocationMesse Essen9 min drive
  • Popular LocationBaldeneysee19 min drive

Room options

Comfort Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Ratingen

Close to airport.Within 6 miles (10 km) of this Ratingen hotel, you'll find Blue Lake and Broich Castle. Green Lake is within 6 miles (10 km) and Dusseldorfer Golfclub is within 9 miles (15 km).

What's nearby

  • PSD Bank Dome - 8 min drive
  • Messe Essen - 9 min drive
  • Messe Düsseldorf - 13 min drive
  • Baldeneysee - 19 min drive
  • Seaside Beach Baldeney - 22 min drive

Getting around

  • Ratingen Hoesel S-Bahn - 5 min drive
  • Hösel S-Bahn - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 9 min drive

Restaurants

  • McDonald's - 1 min walk
  • Schlüssel zum Meck Inh. Amelung Stephan Restaurant - 5 min drive
  • Zur Grenze - 3 min drive
  • Höseler Caféhaus - 4 min drive
  • Casa Vecchia UG - 5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

4-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Düsseldorf - Ratingen. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

How close is Mercure Hotel Düsseldorf - Ratingen to the airport?

Mercure Hotel Düsseldorf - Ratingen is 7.9 mi (9-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Düsseldorf - Ratingen?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf - Ratingen on May 20, 2024 start from $53.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Düsseldorf - Ratingen have an airport shuttle?

Mercure Hotel Düsseldorf - Ratingen offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 25 per room.

How close is Mercure Hotel Düsseldorf - Ratingen to the beach?

This hotel is 11.2 mi (24-min drive) from Seaside Beach Baldeney.

Does Mercure Hotel Düsseldorf - Ratingen offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Düsseldorf - Ratingen, but buffet breakfast is offered for a fee of EUR 16 per person.

Is there a casino at Mercure Hotel Düsseldorf - Ratingen?

No, there is no casino at this hotel.

What time is check-in at Mercure Hotel Düsseldorf - Ratingen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Hotel Düsseldorf - Ratingen?

This hotel offers free self parking.

Does Mercure Hotel Düsseldorf - Ratingen have a pool?

Mercure Hotel Düsseldorf - Ratingen does not have a pool.

Does Mercure Hotel Düsseldorf - Ratingen have a restaurant?

Mercure Hotel Düsseldorf - Ratingen is home to Junkers, which features international cuisine.

Does Mercure Hotel Düsseldorf - Ratingen have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Düsseldorf - Ratingen to downtown Ratingen?

Mercure Hotel Düsseldorf - Ratingen is 0.4 mi away from Breitscheid.

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 291 reviews" "
Rating 8 - Good. 137 out of 291 reviews" "
Rating 6 - Okay. 60 out of 291 reviews" "
Rating 4 - Poor. 9 out of 291 reviews" "
Rating 2 - Terrible. 14 out of 291 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed for 3 days restaurant and bar never open!
Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vasiliki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023

2/10 Terrible

Victoria

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023

2/10 Terrible

Julien

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel with no Hot water and not safe parking space
I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Dennis

Stayed 1 night in Jun 2022

8/10 Good

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking
Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Stayed 1 night in Oct 2021

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed the bar & restaurant was not operating yet restaurants were operating nearby. Probably would choose different hotel because of that
Stayed 1 night in Sep 2021

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Wassim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020