"It was fine. The only thing I would say due to the severe cold maybe turning heat on a bit before arrival as it took quite awhile to warm the room. Ma ... " More
You'll be within half a mile (1 km) of Regional Medical Center and 2 miles (3 km) of Tirril Park with a stay here. Also, Joseph Baum Memorial Park is within 2 miles (3 km) and Hart Ridge Golf Course is within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A 24-hour business center, luggage storage, and laundry facilities are also on offer.
Dec 19, 2022 by Manager
Hello Kathy, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
Jan 3, 2023 by Manager
Hello Nicole,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.
Jun 14, 2022 by Manager
Hello Holli,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Apr 27, 2022 by Manager
Hello JULIANNE, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
Jul 25, 2021 by Manager
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Jul 21, 2021 by Manager
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Jul 7, 2021 by Manager
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.
Jul 1, 2021 by Manager
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
Aug 2, 2019 by Manager
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. SureStay Hotel by Best Western Manchester also features laundry facilities, room service (during limited hours), and a front-desk safe. Free self parking is available. Smoking is allowed in designated areas at this Manchester hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
SureStay Hotel by Best Western Manchester offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.