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W Dubai - The Palm

5-star property
West Crescent, Palm Jumeirah, Dubai, Dubai 1-855-201-7819
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

"This hotel was spectacular , the staff was great , Orshi and Lionel went above and beyond to accommodate us " More

By a verified traveler on Sun 06 Oct 2019

Points Of Interest

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Hotel Description

5-star beachfront hotel near Jumeirah Beach

On the beach

With a stay at this Palm Jumeirah hotel, you'll be within 3 miles (5 km) of Aquaventure and 9 miles (15 km) of Jumeirah Beach. Also within 9 miles (15 km) are Dubai Marina Mall and The Walk.

Poolside dining

A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a children's pool and an arcade/game room, and babysitting is an added bonus.

Wonderful Room, Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$218* Per night/room Jul 5 - Jul 6

Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Spectacular Room, Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Spectacular Room, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fantastic Suite, Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fabulous Room, Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

W Dubai - The Palm ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for W Dubai - The Palm

Family (1)
5 out of 5
This hotel was spectacular , the staff was great , Orshi and Lionel went above and beyond to accommodate us

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 12, 2019 by Orsi

Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Thanks for your shout outs for Lionel and me, I will make sure to pass on your wonderful comments to Lionel. Look forward to seeing you again. Cheers, Orsi Reti Welcome Desk Manager

About the W Dubai - The Palm

Location West Crescent, Palm Jumeirah, Dubai, Dubai 213138

Property Features

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At W Dubai - The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • 13073 sq ft of conference space
  • 1215 sq m of conference space
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

W Dubai - The Palm offers 350 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Frette Italian linens
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.

Torno Subito - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Akira Back - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

LIV - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

SoBe - Overlooking the ocean and pool, this rooftop bar specializes in Latin American cuisine and serves dinner only. Happy hour is offered. Open daily.

WET Deck - This poolside bar serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

AWAY SPA has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 285.71 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AED 550 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 160 per person (approximately)
  • Pet fee: AED 550 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 285.71 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • W Dubai Palm Hotel
  • Palm Hotel
  • W Dubai Palm
  • W Dubai - The Palm Hotel
  • W Dubai - The Palm Dubai
  • W Dubai - The Palm Hotel Dubai

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.