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Unlock Metropolis

Hotel near Burj Khalifa in Dubai

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Photo gallery for Unlock Metropolis

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Classic Apartment, 1 Bedroom, Pool View | Living area
Deluxe Studio with Kitchen and Balcony | Balcony
Deluxe Studio with Kitchen and Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing
One bedroom family apartment with Kitchen & Balcony | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Pool

Explore the area

View in a map
A G Tower Marasi Drive, Dubai, Dubai, 50030
  • Dubai Mall
    ‪3 min drive‬
  • Dubai Fountain
    ‪3 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for One bedroom family apartment with Kitchen & Balcony

One bedroom family apartment with Kitchen & Balcony | Living area

One bedroom family apartment with Kitchen & Balcony

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Kitchen & Balcony

Studio with Kitchen & Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Studio with Kitchen & Balcony

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio with Kitchen and Balcony

Deluxe Studio with Kitchen and Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Studio with Kitchen and Balcony

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, City View

Family Apartment, Multiple Beds, Kitchen, City View | 1 bedroom, in-room safe, blackout drapes, soundproofing

Family Apartment, Multiple Beds, Kitchen, City View

  • 1561 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Dubai

City center stay.With a stay at this Downtown Dubai hotel, you'll be within half a mile (1 km) of Dubai Water Canal and 2 miles (3 km) of Safa Park. Burj Khalifa and Dubai Water Canal Waterfall are also within 3 miles (5 km).

What's nearby

  • Dubai Mall - 3 min drive - 1.5 miles
  • Dubai Opera - 3 min drive - 1.9 miles
  • Dubai Fountain - 3 min drive - 1.7 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 2.3 miles
  • Burj Khalifa - 4 min drive - 2.1 miles

Getting around

  • Business Bay Station - 3 min drive
  • Dubai Intl. Airport (DXB) - 23 min drive

Restaurants

  • ‪Sports on 4 - ‬11 min walk
  • ‪Baristas' Corner - ‬11 min walk
  • ‪Alegra Bar & Sisha - ‬10 min walk
  • ‪Ancora - ‬6 min walk
  • ‪Basta - ‬4 min drive

About this property

Unlock Metropolis

Hotel near Burj Khalifa in Dubai
Unlock Metropolis offers its guests an outdoor pool and a fitness center. There's an onsite business center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Unlock Metropolis. The hotel can provide concierge services and a complimentary grocery shopping service. Free self parking is available.

Smoking is allowed in designated areas at this Dubai hotel.

  • 73 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Unlock Metropolis offers 73 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, Hindi, Italian, Urdu

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: AED 50 for adults and AED 50 for children

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: AED 2500 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number BUS-AGT-HFZTU, BUS-AGT-95SPP, BUS-AGT-XFSGH, BUS-AGT-LCJDB

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Unlock Metropolis Hotel
Unlock Metropolis Dubai
Unlock Metropolis Hotel Dubai

Frequently asked questions

How close is Unlock Metropolis to the airport?

Unlock Metropolis is 13.6 mi (23-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

Does Unlock Metropolis have an airport shuttle?

Unlock Metropolis offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of AED 250 per vehicle.

How close is Unlock Metropolis to the beach?

This hotel is 12.9 mi (19-min drive) from Marina Beach and 6 mi (14-min drive) from Kite Beach. Don't forget your sunscreen!

Does Unlock Metropolis offer free breakfast?

Free breakfast isn’t provided at Unlock Metropolis, but to-go breakfast is offered for a fee of AED 50 for adults and AED 50 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Unlock Metropolis?

No, there is no casino at this hotel.

What time is check-in at Unlock Metropolis?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Unlock Metropolis?

This hotel offers free self parking.

Does Unlock Metropolis have a pool?

Unlock Metropolis features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Unlock Metropolis have a spa?

There are no spa services available at this hotel.

How close is Unlock Metropolis to downtown Dubai?

Unlock Metropolis is 6.6 mi away from Dubai.

Unlock Metropolis Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Refka

Stayed 1 night in Jun 2023

4/10 Poor

Hadi

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & accommodation. Cleaning a concern

My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough. The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
Stayed 11 nights in Mar 2023

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Nice quite stay
Stayed 4 nights in Feb 2023

10/10 Excellent

Musa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Brilliant Hotel Terrible Operation Manager

The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy. We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Stayed 6 nights in Jan 2023

2/10 Terrible

kazim

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website. TheIt was one the worst experience that I had with my family due to the following: - Customer services weren’t professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed. - Hotel location in a very dull area! - No professional staff in this hotel “trolly boy, house keeping, security and etc…” - No simple amenities in the washroom “Shampoo, Conditioner, Shower Gel, etc…” - The apartment was dusty and smells so bad from other residence apartment “Alcohol, cigarettes Smell and you may name all worst smell” - Big roaches in the kitchen - Stains on sofas and bath tub - Even there is no proper lobby or sign board of the hotel! - Even they don’t have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp! - The photos which was posted in booking an are not similar to reality In nutshell, stay away from this property which is full SCAM!!!

10/10 Excellent

HASHAM ESMAIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for short break in Dubai
Stayed 6 nights in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff

Very confortable an well located appartment. The staff is very helpful especially Houcem from the reception, very kind and professional person. Thank you !
Stayed 2 nights in Feb 2023

8/10 Good

Fabrice Claude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement en plein cœur de Business Bay à 10mn du Burj Khalifa et des axes routiers menant aux différents quartiers de Dubai
Stayed 7 nights in Feb 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities