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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
5-star beachfront hotel near Burj Al Arab

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Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

Exterior
View from property
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Beach/ocean view
Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai, 0
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Aquaventure
    ‪6 min drive‬
  • Place, Burj Khalifa
    ‪32 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony

8.0 out of 10
Very good
(11 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

Deluxe Room with Balcony, Palm Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Palm Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Partial sea view

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Partial sea view

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Sea view

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  • On private beach
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About the neighborhood

Dubai

On the beach.A stay at this Palm Jumeirah hotel places you within half a mile (1 km) of Palm Islands and 3 miles (5 km) of Aquaventure. Also, Lost Chambers Aquarium is within 3 miles (5 km) and The Pointe is within 6 miles (10 km).

What's nearby

  • Palm Islands - 1 min walk - 0.0 miles
  • Aquaventure - 6 min drive - 1.7 miles
  • Palm Jumeirah Mall - 13 min drive - 4.6 miles
  • Burj Khalifa - 32 min drive - 18.2 miles
  • Dubai Mall - 32 min drive - 18.8 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Dubai Intl. Airport (DXB) - 44 min drive

Restaurants

  • ‪Cloud 22 - ‬5 min drive
  • ‪Nobu By The Beach - ‬5 min drive
  • ‪Starbucks / ستاربكس - ‬8 min drive
  • ‪Ariana’s Persian Kitchen - ‬5 min drive
  • ‪Estiatorio Milos Dubai - ‬5 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

5-star beachfront hotel near Burj Al Arab
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 255 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Exterior
C Central Resort the Palm
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.2 out of 5, Very Good, 625 reviews
$193 nightly
The price is $221
Feb 23 - Feb 24
Total with taxes and fees
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Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor padel court
  • Outdoor pool
  • Sauna
  • Snorkeling
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

How close is The Retreat Palm Dubai MGallery by Sofitel to the airport?

The Retreat Palm Dubai MGallery by Sofitel is 24.8 mi (44-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on Feb 22, 2026 start from $176.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?

Airport shuttle services are not available at The Retreat Palm Dubai MGallery by Sofitel.

How close is The Retreat Palm Dubai MGallery by Sofitel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Retreat Palm Dubai MGallery by Sofitel offer free breakfast?

Free breakfast isn’t provided at The Retreat Palm Dubai MGallery by Sofitel, but buffet breakfast is offered for a fee of AED 140 for adults and AED 70 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at The Retreat Palm Dubai MGallery by Sofitel?

No, there is no casino at this hotel.

What time is check-in at The Retreat Palm Dubai MGallery by Sofitel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A percentage-based fee applies for early check-in.

Is there free parking at The Retreat Palm Dubai MGallery by Sofitel?

This hotel offers free self parking and valet parking.

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

The Retreat Palm Dubai MGallery by Sofitel features an outdoor pool and a children's pool.

Does The Retreat Palm Dubai MGallery by Sofitel have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, al fresco dining, and brunch.

Does The Retreat Palm Dubai MGallery by Sofitel have a spa?

Pamper yourself with a day at Rayya Wellness Centre, where you can enjoy body treatments, body wraps, and Swedish massages.

How close is The Retreat Palm Dubai MGallery by Sofitel to downtown Dubai?

The Retreat Palm Dubai MGallery by Sofitel is 13.4 mi away from Dubai.

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 584 reviews
Rating 8 - Good. 150 out of 584 reviews
Rating 6 - Okay. 54 out of 584 reviews
Rating 4 - Poor. 25 out of 584 reviews
Rating 2 - Terrible. 27 out of 584 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 11 nights in Oct 2025

2/10 Terrible

kanmani

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Seyedeh Negar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was so clean and nice, beach area was clean. The only thing that could be better was the quality of food and friendliness of staffs at the bar by the pool
Stayed 9 nights in Oct 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 9 nights in Oct 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
Run down
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Stayed 15 nights in Sep 2025

10/10 Excellent

Nataliya

Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will be booking again when I come next year... Staff are polite and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoren

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2025

8/10 Good

G

Traveled with family
Liked: Cleanliness, staff & service
Great location Friendly staff
Stayed 6 nights in Aug 2025

10/10 Excellent

MWail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful throughout the stay. My wife and i would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

ARPITA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.
Stayed 6 nights in Aug 2025

6/10 Okay

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
I had 1/2 board package. If you want a cup of tea (tea bag and hot water) with your lunch or dinner, you get slugged $9AUD. Coffee and tea is not included. Absolute gouge. Will never stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

zerui

Liked: Cleanliness, staff & service, property conditions & facilities
It is far beyond my expectation.
Stayed 1 night in Aug 2025

4/10 Poor

Mobashir

Stayed 14 nights in Jul 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I love, but the most the massages
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah Louise, Devizes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Quiet and great facilities. All staff were great! Will be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff
Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

abdulrahman

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Amazing stay. Great customer service. Food and drinks on point. Balinese massage was perfect. My usual staycation hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

John Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind on the private beach. Excellent choice of food in the buffet. We had breakfast and lunch all very very good. A little out and away from the main parts of Dubai on the Palm, however its really easy to travel by taxi to the main attractions. Only around £9 one way to the Dubai Marina Mall and around £18 one way to the Dubai Mall. Makes it a great place to stay. This time of year the breeze made the temperature bareable and with the addition of the cooler swimming pool you can certainly cope with the heat. All the staff go out of their way to help you.
Stayed 5 nights in Jun 2025