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4.5 out of 5

"I would like to thank all the staff for their hospitality and kindness especially the restaurant korehm for his kindness and his friendly attitude th ... " More

By a verified traveler on Thu 17 Oct 2019

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Hotel Description

Family-friendly 5-star hotel near Dubai Mall

Trade Center stay

Within a 15-minute walk of this Trade Center hotel, you'll find Dubai Mall and Burj Khalifa. BurJuman Mall and Dubai Creek are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 coffee shops/cafes and free perks like valet parking and WiFi in public areas.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Mar 31 - Apr 1

2 Bedroom Apartments - Ramadan Iftar Offer

Bed Count 1 King Bed Maximum Occupancy 6 Max

Classic Room - Ramadan Iftar Offer

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room - New Year Gala Dinner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss, Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swissôtel Al Murooj Dubai ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissôtel Al Murooj Dubai

Everyone (2) Family (4)
5 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 4, 2019 by Nael Elwaary

Dear Valued Guest, Greetings from Roda Al Murooj Hotel. Thank you very much for the excellent rating on Travelocity following your recent stay at Roda Al Murooj Hotel. We look forward to welcoming you back soon. Sincerely, Nael Elwaary Cluster General Manager

5 out of 5
I would like to thank all the staff for their hospitality and kindness especially the restaurant korehm for his kindness and his friendly attitude thanks for everything definitely recommend the hotel

Posted by on Oct 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by Nael Elwaary

Dear Valued Guest, Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on Travelocity. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one. Your recognition of Korehm is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions. With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future. Kind regards, Nael Elwaary Cluster General Manager

5 out of 5
Beautiful hotel with perfect location next to the Burj Khalifa and Dubai Mall.

Posted by , from Vicenza, Italy on Oct 17, 2019

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Comment from Hotel Management

Oct 17, 2019 by Nael Elwaary

Dear Mr. Jeremy, Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time. I appreciate you taking the time to share your experiences and recommending us on Travelocity and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Sincerely, Nael Elwaary Cluster General Manager

4 out of 5
The bed and quality of linens were great. Alarm clock was old and made a noise every minute on the minute. The safety deposit in our room did not work we had to carry things all over town. Twenty minutes I’m going for a walk. To nearest metro station. Nice staff.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Nael Elwaary

Dear Valued Traveler, Thank you very much for your review of your recent holiday with us at Roda Al Murooj Hotel. Your valued comments and suggestions are important for us to improve our performance and ensure that all our guests experienced a “Wonderful time”. I am glad that in general you enjoyed your stay and our service while I have certainly taken good note of your constructive criticism. Please rest assured that I have discussed these points with my Department Heads, and measures are being taken in order to rectify our shortcomings. May I take this opportunity to thank you again for your valuable feedback. My entire team at Roda Al Murooj Hotel look forward to welcoming you back to experience our Hotel at its best. Sincerely, Nael Elwaary Cluster General Manager

4 out of 5
Location near the mall with walking distance. Not far from the airport

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by Nael Elwaary

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time. I appreciate you taking the time to share your experiences and recommending us on Travelocity and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Sincerely, Nael Elwaary Cluster General Manager

4 out of 5
Staff was very hospitable and welcoming. I disagreed with the gym policy of only allowed entry with shorts

Posted by , from Atlanta on Mar 27, 2019

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Comment from Hotel Management

Mar 30, 2019 by Nael Elwaary

Dear Mr. Maurice, Thank you for your comments about your recent stay at Roda Al Murooj Hotel posted on Expedia. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. Your comment about the gym policy will be assessed. Please accept our sincere apologies for the inconvenience caused. Again, we regret that your stay at Al Murooj did not fully meet your expectations, however, hope nevertheless to welcome you at another opportunity. Kind regards, Nael Elwaary cluster General Manager

Property Features

Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and 7 meeting rooms. A children's pool, a health club, and a spa tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 392 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.

Anees - Onsite restaurant. Open daily.

Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golfing on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roda Al Murooj Hotel Dubai
  • Roda Al Murooj Hotel
  • Roda Al Murooj Dubai
  • Al Murooj Rotana Dubai
  • Al Murooj Rotana
  • Roda Al Murooj
  • Swissôtel Al Murooj
  • Swissotel Al Murooj Dubai
  • Swissôtel Al Murooj Dubai Hotel
  • Swissôtel Al Murooj Dubai Dubai
  • Swissôtel Al Murooj Dubai Hotel Dubai

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.