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Sofitel Dubai The Palm Resort & Spa

5.0 star property
5-star beachfront resort near Aquaventure

Choose dates to view prices

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Enjoy al fresco dining with a view of the water and city skyline from this outdoor seating area.
Relax in this stylish room with a large bed, sofa, and armchairs, plus a balcony with city views.
Enjoy al fresco dining under a pergola surrounded by lush greenery and a serene water feature.
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
Stunning water feature with a central fountain surrounded by lush greenery and natural stone formations.

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪3 min drive‬
  • Marina Beach
    ‪18 min drive‬
  • Burj Al Arab
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.4 out of 10
Exceptional
(3 reviews)
  • 915 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 5285 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 1453 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(22 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

View from room

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(2 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

View from room

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(10 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 7986 sq ft
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)
  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • 915 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

10.0 out of 10
Exceptional
(3 reviews)
  • 1346 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 4 Bedrooms, Terrace (The Palm)

  • 4850 sq ft
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.0 out of 10
Very good
(1 review)
  • 818 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 7986 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 7986 sq ft
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

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About the neighborhood

Dubai

On the beach.With a stay at this Palm Jumeirah resort, you'll be within half a mile (1 km) of Palm Islands and 2 miles (3 km) of Aquaventure. Also, Lost Chambers Aquarium is within 2 miles (3 km) and The Pointe is within 6 miles (10 km).
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What's nearby

  • Aquaventure - 3 min drive - 1.1 miles
  • AURA SKYPOOL Dubai - 10 min drive - 3.8 miles
  • Marina Beach - 18 min drive - 7.7 miles
  • Souk Madinat Jumeirah - 20 min drive - 8.7 miles
  • Burj Al Arab - 21 min drive - 9.5 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

5-star beachfront resort near Aquaventure
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 546 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 1222 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

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  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,010 reviews
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Total includes taxes and fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

How close is Sofitel Dubai The Palm Resort & Spa to the airport?

Sofitel Dubai The Palm Resort & Spa is 23.7 mi (41-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on Jul 27, 2025 start from $148.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Dubai The Palm Resort & Spa have an airport shuttle?

Sofitel Dubai The Palm Resort & Spa offers an airport shuttle 24 hours a day, for a charge of AED 350 per vehicle, roundtrip.

How close is Sofitel Dubai The Palm Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sofitel Dubai The Palm Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Sofitel Dubai The Palm Resort & Spa, but buffet breakfast is offered for a fee of AED 155 for adults and AED 77.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sofitel Dubai The Palm Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sofitel Dubai The Palm Resort & Spa?

This resort offers free self parking and valet parking.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a restaurant?

There are 7 onsite restaurants, offering options like international cuisine, al fresco dining, and pool views.

Does Sofitel Dubai The Palm Resort & Spa have a spa?

This resort has a spa, which features body wraps, hydrotherapy, and prenatal massages.

How close is Sofitel Dubai The Palm Resort & Spa to downtown Dubai?

Sofitel Dubai The Palm Resort & Spa is 13.8 mi away from Dubai.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1046 reviews
Rating 8 - Good. 164 out of 1046 reviews
Rating 6 - Okay. 55 out of 1046 reviews
Rating 4 - Poor. 27 out of 1046 reviews
Rating 2 - Terrible. 27 out of 1046 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marzena B

Stayed 5 nights in Apr 2025

10/10 Excellent

Zeinah

Stayed 5 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 3 nights in Apr 2025

2/10 Terrible

Amanda I

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
For it being a 5 star hotel what a disappointment. The room was dirty. The room flooded. The refrigerator wouldn’t work. So many things went wrong.
Stayed 7 nights in Apr 2025

6/10 Okay

Gemma

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay on the palm. Hotel amazing with great family 2 bedroom apartment. Staff all very friendly and helpful. Great dining options on the half board rate with dine around in most of the restaurants
Stayed 8 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our third visit to this fantastic hotel with great service, we had another amazing family holiday, thank you.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samantha Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nigel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply brilliant, hotel has not lost any of its allure, last time we visit was in 2016.
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful location. The staff were so welcoming, polite and accommodating. Our room was perfect and very comfortable. The pool areas and beach were amazing with plenty of sunbeds and complimentary beach towels. A great choice of restaurants too. We had an amazing stay at this beautiful hotel and to return again in the future.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at The Sofitel was exceptional. I would like to make a special mention to the Manava Restaurant manager Snehal. I went out of his way to ensure my family didn't miss breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

mimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are just wonderful at the hotel. Samuel at the concierge who never failed to smile and drove us around the resort in a golf buggy. Aung delivered our room service was also delightful and so polite. All the staff at the fantastic spa made us feel so welcomed every time which made it super special. Thank you everyone. We hope to come back soon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Sandra

Stayed 5 nights in Dec 2024

10/10 Excellent

Tomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed
Stayed 3 nights in Mar 2025

10/10 Excellent

Bilal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of Our Best Family Holidays! We stayed at Sofitel The Palm Dubai from March 29 to April 4 as a family of four, and had a truly wonderful experience. The hotel is very clean, beautifully maintained, and the staff were always friendly and helpful. The food was excellent, with a great variety that changed daily. Our younger son has severe food allergies, and we were incredibly impressed by the level of care and attention he received. Special thanks to Chef Diego and Manager Prakash at Manava Restaurant for preparing safe meals for him every day. The Food & Beverage Manager, Lasantha Fernando, personally met with us on arrival and explained how the team would support us throughout the stay. The entire hotel staff was aware of our son’s condition and handled everything with professionalism and kindness. Our Family Deluxe Suite was spacious and perfect for a family. The in-room kitchen, washer, and water purifier were especially useful. We also really enjoyed the beach and the calm atmosphere. We felt safe, relaxed, and truly cared for. We would absolutely stay here again and highly recommend this hotel—especially for families with special dietary needs.
Stayed 6 nights in Mar 2025

8/10 Good

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs more attention
Stayed 11 nights in Mar 2025

10/10 Excellent

Yunior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great place to relax and enjoy your vacation
Stayed 6 nights in Mar 2025

8/10 Good

Damian John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant very helpful , hotel room was nice and clean,the only fault I give is the restaurants on site their food wasn’t particularly good just average
Stayed 4 nights in Mar 2025

10/10 Excellent

Avsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith Alan, Burton On trent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel. Seems ideal for families.
Stayed 14 nights in Mar 2025

10/10 Excellent

Adeniye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is there not to like, you cannot improve on perfection. Thank you Sofitel
Stayed 4 nights in Mar 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous rooms and wonderful service
Stayed 4 nights in Mar 2025

10/10 Excellent

Deborah Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great suite and the staff could not do enough for us, we will go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

MAATH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025