Heart of Dubai
A stay at this Trade Center hotel places you within half a mile (1 km) of Dubai World Trade Centre and 3 miles (5 km) of Dubai Mall. Also, Burj Khalifa is within 3 miles (5 km) and Dubai Creek is within 6 miles (10 km).
A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and a beach shuttle.
Free WiFi, LCD TVs
The 654 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include wired Internet, minibars, and LCD TVs with cable channels.
Dec 16, 2019 by General Manager
Dear valued guest, Thank you for giving us a perfect rating. We are very happy to know you loved your stay at the hotel and you appreciated the facilities as well as the service provided by our associates. Please rest assured your feedback will be shared with the team. We look forward to your next visit! Kind regards, General Manager Sheraton Grand Hotel, Dubai
Jun 9, 2019 by General Manager
Dear valued guest, Thank you for taking time to write us a review. We are grateful to know you had a lovely time while at the hotel and you loved your overall experience. Nevertheless we apologize for any inconvenience experienced during your stay. Please note that we are in the process of revamping all our guest rooms. Kindly rest assured your comments will be shared with the team in an effort to improve our services. We hope to welcome you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai
Jan 14, 2019 by General Manager
Dear Victor, Thank you for giving us a perfect rating. Thank you once again for appreciating the location of the hotel as well as the quality and variety of food on offer. We hope to welcome you back again. Kind regards, General Manager Sheraton Grand Hotel, Dubai
Aug 6, 2018 by GM
Thanks for staying with us. We appreciate your feedback!
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 4026 square feet (374 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.