80.0% Based on 1722 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

5-star luxury hotel near Dubai Mall

City center stay

Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai International Convention and Exhibition Centre and Dubai Mall. Burj Khalifa and Jumeirah Mosque are also within 3 miles (5 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the fitness center and unwind at the poolside bar and bar/lounge.

Free Internet, LCD TVs

The 654 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and separate bathtubs and showers.

Club Room, Business Lounge Access, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, 1 King Bed, Business Lounge Access, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend out of 1722 reviews

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About the Sheraton Grand Hotel, Dubai

Location 3 Sheikh Zayed Road, Dubai,

Property Features

Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. Event space at this hotel measures 10007 square feet (930 square meters). Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Sheraton Grand Hotel, Dubai. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 654 guestrooms or units
  • 51 levels
  • 11 conference rooms
  • 10007 sq ft of conference space
  • 930 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (10.4 km / 6.4 mi)
  • Metro station: World Trade Centre Station (1 km / 0.6 mi)
  • Parking: Free valet parking

Room Amenities

Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant is located by the pool.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Shine Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM

Special check-in instructions:

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 300.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 per person (approximately)
  • Rollaway bed fee: AED 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.