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Shangri-La Dubai

Family-friendly stay near Dubai Mall

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Outdoor banquet area
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪17 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(59 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

Deluxe Room, 2 Twin Beds (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(12 reviews)
  • Partial sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Trade Center stay.Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai Mall and Dubai World Trade Centre. City Walk and Boulevard at Emirates Towers are also within 2 miles (3 km).

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jones The Grocer - ‬16 min walk

About this property

Shangri-La Dubai

Family-friendly stay near Dubai Mall
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Dubai hotel is smoke free.

  • 302 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

How close is Shangri-La Dubai to the airport?

Shangri-La Dubai is 9.6 mi (21-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Dubai?

As of Feb 1, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Mar 1, 2026 start from $176.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Dubai have an airport shuttle?

Shangri-La Dubai offers an airport shuttle 24 hours a day, on request, for a charge of AED 350 per vehicle, one-way.

How close is Shangri-La Dubai to the beach?

This hotel is 14.4 mi (24-min drive) from Marina Beach and 4.5 mi (14-min drive) from Jumeirah Beach. Don't forget your sunscreen!

Does Shangri-La Dubai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Dubai, but buffet breakfast is offered for a fee of AED 150 for adults and AED 150 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Dubai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Shangri-La Dubai?

This hotel offers free self parking and valet parking.

Does Shangri-La Dubai have a pool?

Shangri-La Dubai features an indoor pool, an outdoor pool, and a children's pool.

Does Shangri-La Dubai have a restaurant?

Shangri-La Dubai is home to Dunes Cafe, which features international cuisine.

Does Shangri-La Dubai have a spa?

Pamper yourself with a day at Chi, where you can enjoy deep-tissue massages, body scrubs, and body wraps.

How close is Shangri-La Dubai to downtown Dubai?

Shangri-La Dubai is 4.7 mi away from Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1363 out of 1607 reviews
Rating 8 - Good. 147 out of 1607 reviews
Rating 6 - Okay. 53 out of 1607 reviews
Rating 4 - Poor. 21 out of 1607 reviews
Rating 2 - Terrible. 23 out of 1607 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Garrett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great overall stay at the Shangri-La. I really appreciated the effort of the front desk team to provide me with a high-floor room with an amazing view of the Burj and downtown.
Stayed 3 nights in Oct 2025

10/10 Excellent

Francia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Humeira

Stayed 1 night in Oct 2025

10/10 Excellent

Mr T A

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were incredible. A The service, food and room was out of this world. We didn’t want to leave.
Stayed 1 night in Oct 2025

10/10 Excellent

Sirius, Anchorage

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super organized for everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are amazing and are constantly trying their very best to make you feel comfortable, amazing customer service. Very abundant and high quality breakfast and it was great to find such a fantastic Ukrainian restaurant in the building. Spa treatment also fabulous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service would recommend and come back again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
We recently stayed at the Shangri-La for the second time, and once again, we were overwhelmed by the exceptional level of service. It truly felt like coming home. A special mention goes to Khodarahm, the doorman. I travel extensively around the world, and I have never encountered such remarkable dedication to hospitality. His commitment to welcoming and assisting every guest is extraordinary—no matter how many people required his attention, he moved swiftly and graciously to ensure each person received special care. I would also like to commend Francis and Saeed, who went above and beyond to make our stay memorable. From the front desk to the pool attendants, every team member demonstrated genuine warmth and professionalism. I recently joined the Shangri-La Circle and have already booked my next stay in Kowloon. You have gained a loyal customer for life. All do to your management and staffing, Thank you all for such a memorable holiday.
Stayed 1 night in Oct 2025

10/10 Excellent

Gene

Stayed 5 nights in Oct 2025

8/10 Good

Melissa

Stayed 8 nights in Aug 2025

10/10 Excellent

SAKAE ANNE, FPO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFUL hotel!! All the staff were very helpful and friendly. The hotel breakfast was AMAZING! The omelette/egg station made your eggs any way you requested. There were lots of options to choose from. My favorite was the freshly squeezed orange juice and fresh apple juice. The Chinese restaurant in tbe hotel had delicious food also.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gavin, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here so many times and keep coming back best staff and hotel in Dubai
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel, great food, relaxing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean Tubat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service! From the greetings and welcoming you in their hotel. Clean room and smells so good. They even gave us a plate of mixed fruits. My friend left a pair of clothes in the room and called to pick it up. They take care of it. Everyone is awesome. We are coming back here, for sure! Thanks everyone!
Stayed 5 nights in Oct 2025

4/10 Poor

Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Herbert, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing and wonderful experience visiting my old family at Shangri-La. I will never forget this trip—Shangri-La made our first visit to Dubai truly special. A special thanks to the staff who made our stay so memorable: Hazel, Maria, Larry, Shiela, and Yan.
Stayed 5 nights in Oct 2025

2/10 Terrible

Yvan

Stayed 4 nights in Oct 2025

10/10 Excellent

Mary, Purley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we have travelled to Dubai we stay at Shangri-La..the service itself is absolutely exceptional. The staff really make this stay worthwhile and it is like a home away from home. Love the food choices and the distance from everything. Definitely recommend and wouldn't choose any other hotel when we stay in Dubai!! Thanks to the Shangri-La team esp those in Horizons :)
Stayed 3 nights in Oct 2025

4/10 Poor

Avraham

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 5 nights in Oct 2025

10/10 Excellent

Mudassar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at. All staff were very friendly and helpful. Honestly not a single negative thing to say about this place if you’re looking for a family friendly hotel this is for you. I’d also like to mention the doormen who were very helpful and attentive. 10/10 service. Looking forward to staying here again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mohammed-Awal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel in a great location with clear view of the Burj Khalifa. Transportation is easy with metro stop nearby and taxi/ride-share vehicles alway nearby as well. The service is impeccable and there are plenty of amenities. Me and my wife loved our stay and would stay there again in the future.
Stayed 10 nights in Oct 2025

10/10 Excellent

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room ,lots of positives, had a view of Burj. Great pool and spa facilities Great dining options
Stayed 4 nights in Sep 2025

10/10 Excellent

Mr Tp

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Aldona

Stayed 4 nights in Oct 2025