City center retreat
Within a 15-minute walk of this Trade Center hotel, you'll find Sheikh Zayed Road and City Walk. Dubai International Financial Centre and Dubai Mall are also within 2 miles (3 km).
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 302 guestrooms also offer free WiFi and 24-hour room service. LED TVs come with satellite channels, and other amenities include free wired Internet and minibars.
Oct 28, 2020 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to share your experience on Expedia. We are delighted to learn that you enjoyed your stay with us, especially the facilities and the services, as well as our signature restaurants. We are very grateful for your kind remarks, it was our pleasure to be at your service. We are looking forward to your next visit at Shangri-La Hotel, Dubai. With warm regards, Hakan Ozel General Manager
Feb 13, 2020 by Hakan Ozel
Dear Guest, Thank you for sharing your great review on Expedia on your stay at Shangri-La Hotel, Dubai. We are delighted that you enjoyed your stay and were happy with our services, it was our pleasure taking care of you. We are looking forward to welcome you back at Shangri-La Hotel, Dubai in the near future. With best regards, Hakan Ozel General Manager
Dec 7, 2019 by Hakan Ozel
Dear Guest, Thank you for taking your precious time to share your experience on Expedia. We are delighted to read you enjoyed your stay with us and our hospitality, with our rooms, location and the views were to your liking. Thank you for kind remarks, it was indeed our pleasure to take care of you. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
Jun 3, 2018 by Nicolas C.
Dear Sheila, Thank you for taking the time to write and share your experience with us on Expedia. We aim to delight and provide all our guests with the highest standards in service and hospitality. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve. Shangri-La Hotel, Dubai, offers 302 luxuriously appointed rooms and suites, as well as an exclusive Horizon Club with special benefits. The hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj Khalifa. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
May 15, 2018 by Nicolas C.
Dear Wayne, Thank you for taking your precious time to write and share your experience with us on Expedia. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. There's an onsite business center. An outdoor pool, a health club, and a steam room are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.