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Shangri-La Dubai

5.0 star property
Family-friendly 5-star hotel near Dubai Mall

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Interior entrance
Outdoor banquet area
Picture-Perfect Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪17 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(59 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.8 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

City center retreat .Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai Mall and Dubai World Trade Centre. City Walk and Museum of the Future are also within 2 miles (3 km).

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

Family-friendly 5-star hotel near Dubai Mall
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 302 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

How close is Shangri-La Dubai to the airport?

Shangri-La Dubai is 9.6 mi (21-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Dubai?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Feb 19, 2026 start from $211.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Dubai have an airport shuttle?

Shangri-La Dubai offers an airport shuttle 24 hours a day, on request, for a charge of AED 350 per vehicle, one-way.

How close is Shangri-La Dubai to the beach?

This hotel is 14.4 mi (24-min drive) from Marina Beach and 4.5 mi (14-min drive) from Jumeirah Beach. Don't forget your sunscreen!

Does Shangri-La Dubai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Dubai, but buffet breakfast is offered for a fee of AED 150 for adults and AED 150 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Dubai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Shangri-La Dubai?

This hotel offers free self parking and valet parking.

Does Shangri-La Dubai have a pool?

Shangri-La Dubai features an indoor pool, an outdoor pool, and a children's pool.

Does Shangri-La Dubai have a restaurant?

Shangri-La Dubai is home to Dunes Cafe, which features international cuisine.

Does Shangri-La Dubai have a spa?

Pamper yourself with a day at Chi, where you can enjoy deep-tissue massages, body scrubs, and body wraps.

How close is Shangri-La Dubai to downtown Dubai?

Shangri-La Dubai is 4.7 mi away from Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1355 out of 1593 reviews
Rating 8 - Good. 146 out of 1593 reviews
Rating 6 - Okay. 51 out of 1593 reviews
Rating 4 - Poor. 19 out of 1593 reviews
Rating 2 - Terrible. 22 out of 1593 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MANAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Nolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the finest hotels I have ever stayed in. The room was well-appointed with excellent views, and top-notch upkeep by the cleaning staff. The morning breakfast was delicious and offered great variety. I especially loved the fresh-squeezed orange juice machine. The infinity pool is really nice as you can swim and view the Burj Khalifa at the same time, and the lounge upstairs offered great snacks and drinks. The location has many restaurants nearby and is fairly close to the Dubai mall and Burj Kalifa. What really made the experience special were the hotel staff who made us feel like rock stars each and every day. I have never encountered this level of service at any hotel I have ever stayed at and my wife and I felt as if we were among friends when talking with anyone there. You are greeted with a friendly smile and a genuine desire to make you feel comfortable. I want to give a special shout out to the van driver Hanif , the front door staff: Yassar, Waqas, Khodaram, and the counter staff: Nerie and Sharon. My wife has stayed at many Shangri-La hotels, but she said this is by far the best one. It’s the feeling of a place that makes it most memorable and we will take with us many warm memories of the Shangri-La in Dubai!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from another unforgettable stay at the Shangri-La Hotel, Dubai, and as always, it truly felt like a home away from home. From the moment we arrived, we were greeted with warmth and genuine hospitality by Karim and Janeth, setting the perfect tone for our holiday. A huge thank you to Kopila and her fantastic team, who consistently go above and beyond to ensure every aspect of our stay is flawless. Special mention goes to Keith and Saw, who once again made us feel completely at ease and looked after us with such attentiveness and care. Their service is simply second to none. We're also incredibly grateful to Nikhil, Imaya, Zineb, Erika, and Dipen – always on hand, always helpful, and always with a smile. You all played such a big part in making our experience so memorable. Also, special mention to Khodarahm and Francis at the front door – their warm smiles, welcoming attitude, and attention to detail are truly the first impression of the Shangri-La experience, and it's a great one. Every time we arrived or left the hotel, they made us feel valued and taken care of, and their professionalism sets the standard from the very first moment. A massive thank you from both me and Mrs. Rai – your efforts don’t go unnoticed and are truly appreciated. We’re already looking forward to our next visit and hope to see you all again very soon! Warmest regards, Mr. & Mrs. Rai
Stayed 5 nights in Oct 2025

10/10 Excellent

Nadeem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ambience and location
Stayed 2 nights in Oct 2025

8/10 Good

Frazer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent. My only criticism was that your website advertised our room as sleeping 4 people, which the booking accepted. However, on arrival there were only 3 beds and we had several hours of trying to fix the problem. Eventually the hotel upgraded our room and put a fourth bed in. Other than that, it is an excellent hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially the gentlemen who work at the door and the crew that served breakfast at the 41st floor lounge (highly recommend the breakfast upgrade) Rooms were large, nice, and well kept. Outdoor pool area was very nice as well. Would definitely recommend. High 4 star to 5 star property.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bei

Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel in Dubai

Hotel and service were top notch. View of Dubai was great. Favourite part was the pool and spa area. Really nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shazu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Janti

Stayed 4 nights in Oct 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property is the staff. They are very welcoming and the service provided is of a very high standard. The team in the horizon lounge made our stay feel very special. Food was very good and I feel everyone should try their evening buffet. Thank you everyone for a great time.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
amazing costumes service
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle Ann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Quality amenities; good location.
Stayed 4 nights in Oct 2025

8/10 Good

Khobir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience and will be returning soon.
Stayed 15 nights in Sep 2025

10/10 Excellent

Con

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and great bathroom. Breakfast was excellent with great range.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, amenities
The hotel was amazing everyone one was treating us more than excellent we have. Good time
Stayed 7 nights in Oct 2025

10/10 Excellent

Mayra Yuriria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever , great costumer service
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory, Plymouth

Stayed 3 nights in Sep 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service
Property is old Service is great Staff is excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Imad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Shangri-la. Feels like home.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch services, rooms and staff. I cant recommend enough!
Stayed 5 nights in Oct 2025

10/10 Excellent

Antonio, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Spotless room, love the staff & service at the Horizon lounge, excellent meals at the hotel restaurants.
Stayed 6 nights in Oct 2025

8/10 Good

Asaad

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the facilities (the outdoor pool was stunning) and the staff treated us with the most respect and kindness. Everyone was so helpful and made our stay in Dubai worth it.
Stayed 6 nights in Oct 2025