Shangri-La Dubai

5.0 star property
Family-friendly 5-star hotel near Dubai Mall

Choose dates to view prices

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(57 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(22 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

City center retreat .Your stay at this Trade Center hotel places you within 2 miles (3 km) of Dubai Mall and Burj Khalifa. City Walk and Coca-Cola Arena are also within 2 miles (3 km).

What's nearby

  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 1.1 miles
  • Dubai World Trade Centre - 2 min drive - 1.5 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Family-friendly 5-star hotel near Dubai Mall
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 302 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

How close is Shangri-La Dubai to the airport?

Shangri-La Dubai is 8.2 mi (19-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Dubai?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Nov 28, 2025 start from $289.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Dubai have an airport shuttle?

Shangri-La Dubai offers an airport shuttle 24 hours a day, on request, for a charge of AED 350 per vehicle, one-way.

How close is Shangri-La Dubai to the beach?

This hotel is 14.2 mi (24-min drive) from Marina Beach and 7.2 mi (16-min drive) from Kite Beach. Don't forget your sunscreen!

Does Shangri-La Dubai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Dubai, but buffet breakfast is offered for a fee of AED 150 for adults and AED 150 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Dubai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Shangri-La Dubai?

This hotel offers free self parking and valet parking.

Does Shangri-La Dubai have a pool?

Shangri-La Dubai features an indoor pool, an outdoor pool, and a children's pool.

Does Shangri-La Dubai have a restaurant?

Shangri-La Dubai is home to Dunes Cafe, which features international cuisine.

Does Shangri-La Dubai have a spa?

Pamper yourself with a day at Chi, where you can enjoy Thai massages, body scrubs, and body wraps.

How close is Shangri-La Dubai to downtown Dubai?

Shangri-La Dubai is 4.7 mi away from Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1293 out of 1521 reviews
Rating 8 - Good. 140 out of 1521 reviews
Rating 6 - Okay. 49 out of 1521 reviews
Rating 4 - Poor. 18 out of 1521 reviews
Rating 2 - Terrible. 21 out of 1521 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Location was great!! Hotel Staff was great. Excellent stay
Stayed 5 nights in Jul 2025

6/10 Okay

Victor

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

Raffi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff... Great overall!
Stayed 1 night in Jul 2025

6/10 Okay

Sarhana

Stayed 1 night in Jul 2025

10/10 Excellent

Brandon, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the customer service and the attention to detail of the staff. Very accommodating, and completely aligned with my standard of service. Very impressed
Stayed 6 nights in Jul 2025

10/10 Excellent

Diandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Nirav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to make us feel like family and taking care of us.
Stayed 8 nights in Jul 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding as always

I’ve been coming to this hotel since 2004 at least 10 times a year until 2020 have been visiting at least twice a year amazing such a clean Hotel and Stafford extremely friendly highly recommended perfect position for access to trains to get about easy, all stuff very very friendly got to stay Keith on the horizon floor went the extra mile as always looking forward to coming back next month
Stayed 5 nights in Jul 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms. The first one had a unfortunate issue with the ac system, however the second room was quiet comfy. The views from both rooms were quiet nice. The pool was very comfy and cold which feels good in the heat of dubai.
Stayed 1 night in Jul 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai La Dubai is a remarkable property staffed by remarkable people. Upon entering the hotel, I was greeted by name without having even checked in yet. Each member of staff went above and beyond to make my stay as memorable as possible. Moustafa, and all the front desk members, ensured that my needs were met and exceeded. They were a wealth of knowledge and advice for a first time traveler to Dubai. My room was top notch, the spa was indulgent, just everything was top shelf, especially the staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Duminda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Aicha, Ewa Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our recent trip to Dubai for my son's birthday, we had the pleasure of staying at what I can confidently say was the best hotel we've ever experienced. Our week-long stay, spanning seven days, was nothing short of exceptional, thanks largely to the outstanding service provided by the hotel staff. From the moment we arrived, we were enveloped in an atmosphere of warmth and hospitality. The staff treated us with remarkable kindness, ensuring that we felt valued and welcomed throughout our entire stay. Every interaction was marked by a genuine smile and a willingness to help, which made our experience even more enjoyable. The hotel went above and beyond to provide us with a true five-star treatment—whether it was at check-in, during our meals, or when we requested assistance with our plans in the city. Each staff member, from the reception to the housekeeping team, was attentive and eager to meet our needs, creating a friendly and respectful environment that we appreciated immensely. This was not just a hotel stay; it felt like a home away from home. The thoughtfulness of the staff contributed significantly to making my son's birthday celebration memorable and special. We are already looking forward to our next visit to Dubai and will definitely be returning to this hotel. I highly recommend it to anyone seeking a remarkable experience with unparalleled service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very acentral, very helpful staffs. Manage to get a city view room upgrade made our stay fantastic, my kids had so much fun at the pool. They were generous with our late check out time, manage to see the city a lil longer before heading to the airport. Thank you for such great hospitality.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We arrived early and the staff facilitated us with an early check in. Big spacious rooms with good views. The real gem is the pool with amazing views of the Burj Khalifa. Was a great stay, would recommend to everyone.
Stayed 1 night in Jul 2025

6/10 Okay

Zolzaya

Stayed 3 nights in Jul 2025

10/10 Excellent

Fadzai

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hospitality, environment, people.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fadzai

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved my time at the hotel, lovely professional staff, hospitality, excellent menu choices, A big one for me is the staff, the cleanliness of the environment. A big thank you to the porter and door man, I’m forgetting his name, his a bit elderly and his name starts with K, he always had a smile, worked so hard, in the hot weather and conditions, awesome job indeed his efforts never go unnoticed at all
Stayed 2 nights in Jul 2025

10/10 Excellent

Nawal

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel so much! Everything was on top, especially when they gave us a late checkout! Special thanks to the front desk, Sooud and Moustafa, they were very accommodating and so helpful!
Stayed 7 nights in Jul 2025

2/10 Terrible

SUBUL, Morton Grove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great until they charged me for three people’s breakfast buffet for a day that I did not utilize the buffet. I never signed up for a three day package and was not told I would be charged whether I would dine in or not. The manager, who replied to my Dispute stated the package price given to me was because I signed up for three days which I did not. I am now disputing this with my bank now. Completely ruined the end of a great trip and stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shangri La Dubai was an amazing stay from start to finish. The staff were perfect and I would recommend upgrading to the horizon club room
Stayed 2 nights in Jul 2025

10/10 Excellent

adin

Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the Best! Very kind people! Loved my stay!
Stayed 3 nights in Jul 2025