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"The room was excellent the staff was friendly. The only thing was i requested two room together but one was on the 61 floor which was great but the o ... " More

By a verified traveler on Mon 10 Dec 2018

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Hotel Description

Family-friendly 4-star hotel near Dubai Mall

City center stay

With a stay at this Trade Center hotel, you'll be within half a mile (1 km) of Dubai International Financial Centre and 2 miles (3 km) of Dubai Mall. Burj Khalifa and Dubai Opera are also within 2 miles (3 km).

Poolside dining

A full-service spa, 2 spa tubs, and a gym are all featured at this hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy a meal from the restaurant and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 462 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include 24-hour room service, refrigerators, and TVs with digital channels.

Rose Rayhaan by Rotana ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rose Rayhaan by Rotana

Everyone (1)
3 out of 5
The room was excellent the staff was friendly. The only thing was i requested two room together but one was on the 61 floor which was great but the other one was on the 51 floor. I had a guest come over and the staff told me i wasn't allowed to have guest, not even for one hour. This was bad i was in town for three days and had made arrangements for my friend to spend so time with me. But the staff would not allow.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by General Manager

Dear Valued Guest, Thank you for staying at the Rose Rayhaan by Rotana. We have noted your feedback regarding your experience with Rose Rayhaan. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you. Moreover, with regards to your comment about the visitors, those are the regulations of the local authorities, which we are obliged to follow. We hope that this experience will not deter you from using our hotel in the future. Yours sincerely, General Manager at Rose Rayhaan by Rotana

About the Rose Rayhaan by Rotana

Location Sheikh Zayed Road, Dubai, 126452

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Rose Rayhaan by Rotana offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. A business center and coworking spaces are available. WiFi is free in public spaces. Event space at this hotel measures 1884 square feet (425 square meters) and includes conference space. A children's pool, a sauna, and tour/ticket assistance are also featured at the family-friendly Rose Rayhaan by Rotana. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 462 guestrooms or units
  • 65 levels
  • 1884 sq ft of conference space
  • 425 sq m of conference space
  • Built in 2009
  • Dining venue
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Financial Centre Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Rose Rayhaan by Rotana offers 462 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters. Televisions come with digital channels and pay movies. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Electric kettle
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Petals - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Café Rose - This café specializes in international cuisine and serves breakfast and light fare. Open daily.

Aquarius Pool Café - This poolside café specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Late night fare is available from 24-hour room service.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 11 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Health or beauty spa nearby

Spa Services

Bodylines has 2 treatment rooms including rooms for couples. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, cash, and mobile payments

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Heating is not provided

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Heating is not provided. Onsite parties or group events are strictly prohibited. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • One child stays free
  • Car required
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Staffed front desk
  • Events/parties not allowed
  • Mobile payments
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 105 for adults and AED 53 for children (approximately)
  • Airport shuttle fee: AED 175 per person (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Kitchen/kitchenette fee: AED 150 per night
  • Rollaway bed fee: AED 120.0 per night
  • Hosted evening meal: AED 155

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Rose
  • Dubai Rose Rayhaan Rotana
  • Dubai Rose Rotana
  • Rose Rayhaan Rotana
  • Rose Rayhaan Rotana Dubai
  • Rose Rayhaan Rotana Hotel
  • Rose Rayhaan Rotana Hotel Dubai
  • Rose Rotana Dubai
  • Rose Rotana Rayhaan
  • Rotana Rose Rayhaan Dubai
  • Rose Rayhaan By Rotana - Dubai Hotel Dubai
  • Rose Rayhaan by Rotana Hotel
  • Rose Rayhaan by Rotana Dubai
  • Rose Rayhaan by Rotana Hotel Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Rose Rayhaan by Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Rose Rayhaan by Rotana.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.