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5.0 out of 5

"Really high level of courtesy and service from all staff. Everyone went above and beyond and it made the stay so pleasant. Rooms are large, extremel ... " More

By a verified traveler on Wed 06 Nov 2019

Hotel Description

5-star luxury hotel near Wafi City Mall, connected to a shopping center

City center stay

With a stay at this Bur Dubai hotel, you'll be within half a mile (1 km) of Wafi City Mall and 2 miles (3 km) of Dubai Creek. Also, Dubai Frame is within 3 miles (5 km) and Dubai International Convention and Exhibition Centre is within 6 miles (10 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 3 restaurants. Families will appreciate the onsite laundry facilities and in-room childcare. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free Internet, iPads

Boasting jetted bathtubs and iPads, the 252 guestrooms offer LED TVs with digital channels, along with free WiFi and free wired Internet. Furnished balconies, sitting areas, and 24-hour room service are also available.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$162* Per night/room Aug 18 - Aug 19

Raffles, Club Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Double Bed (Landmark)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed (Diplomatic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Raffles, Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Raffles, Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Raffles Dubai ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Raffles Dubai

Everyone (1)
5 out of 5
Really high level of courtesy and service from all staff. Everyone went above and beyond and it made the stay so pleasant. Rooms are large, extremely clean, with lots of nice perks.

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Sarimah - Executive Assistant

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback. We are glad that you enjoyed your stay. We look forward to welcome you again soon.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Raffles Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A nightclub, a spa tub, and a sauna are also featured at the luxury Raffles Dubai. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 252 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2007
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (8.1 km / 5.1 mi)
  • Metro station: Health Care City Station (0.5 km / 0.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Raffles Dubai offers 252 accommodations with iPads and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include day beds. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • iPad
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Raffles Dubai has 3 restaurants serving breakfast only.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Rollaway bed fee: AED 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Raffles
  • Raffles Dubai
  • Raffles Hotel Dubai
  • Dubai Raffles Hotel
  • Raffles Dubai Hotel Dubai
  • Raffles Dubai Hotel
  • Dubai Raffles Hotel
  • Raffles Hotel Dubai
  • Raffles Dubai Hotel
  • Raffles Dubai Dubai
  • Raffles Dubai Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.