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Mama Shelter Dubai

5.0 star property
5-star luxury hotel near Burj Khalifa

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Photo gallery for Mama Shelter Dubai

2 restaurants, breakfast served
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast served
2 restaurants, breakfast served
4 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
Al Asayel Street, Business Bay, Dubai, 0
  • Place, Dubai Mall
    ‪3 min drive‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪3 min drive‬
  • Place, Burj Khalifa
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | City view

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

City view

Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | Premium bedding, down comforters, minibar, in-room safe

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Double Room, Accessible (Medium Mama)

Premium bedding, down comforters, minibar, in-room safe

Double Room, Accessible (Medium Mama)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed, Accessible (Medium Mama. Burj View)

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed, Accessible (Medium Mama. Burj View)

  • 217 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed (Medium Mama. Burj View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (XL Mama)

Premium bedding, down comforters, minibar, in-room safe

Room, Terrace (XL Mama)

  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite (XXL Mama Crazy)

Suite (XXL Mama Crazy) | Premium bedding, down comforters, minibar, in-room safe

Suite (XXL Mama Crazy)

  • 883 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Dubai

Heart of Dubai.Your stay at this Downtown Dubai hotel places you within 6 miles (10 km) of Dubai Mall and Burj Khalifa. Dubai Aquarium & Underwater Zoo and Museum of the Future are also within 6 miles (10 km).

What's nearby

  • Dubai Mall - 3 min drive - 1.3 miles
  • Dubai Fountain - 3 min drive - 1.5 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 2.1 miles
  • Burj Khalifa - 3 min drive - 1.9 miles
  • Dubai World Trade Centre - 6 min drive - 4.1 miles

Getting around

  • Business Bay Station - 3 min drive
  • Dubai Intl. Airport (DXB) - 20 min drive

Restaurants

  • ‪Sports on 4 - ‬7 min drive
  • ‪Anbar Restaurant & Cafe - ‬7 min drive
  • ‪Baristas’ Corner - ‬17 min walk
  • ‪Ancora - ‬2 min drive
  • ‪The Podium - ‬2 min drive

About this property

Mama Shelter Dubai

5-star luxury hotel near Burj Khalifa
As a guest of Mama Shelter Dubai, you'll find 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Mama Shelter Dubai. You'll have access to the outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 197 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2024
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
  • Swim-up bar
Mama Shelter Dubai offers 197 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 25-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 115 for adults and AED 95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 25-inch smart TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mama Shelter Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: AED 200 (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings and birthday parties) are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings and birthday parties) are allowed on site. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai

Frequently asked questions

How close is Mama Shelter Dubai to the airport?

Mama Shelter Dubai is 10.4 mi (20-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Mama Shelter Dubai?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Dubai on Oct 9, 2025 start from $127.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mama Shelter Dubai have an airport shuttle?

Mama Shelter Dubai offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of AED 200 per vehicle.

How close is Mama Shelter Dubai to the beach?

This hotel is 12.5 mi (21-min drive) from Marina Beach and 5.7 mi (14-min drive) from Kite Beach. Don't forget your sunscreen!

Does Mama Shelter Dubai offer free breakfast?

Free breakfast isn’t provided at Mama Shelter Dubai, but buffet breakfast is offered for a fee of AED 115 for adults and AED 95 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Mama Shelter Dubai?

No, there is no casino at this hotel.

What time is check-in at Mama Shelter Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mama Shelter Dubai?

This hotel offers free self parking and valet parking.

Does Mama Shelter Dubai have a pool?

Mama Shelter Dubai features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Mama Shelter Dubai have a restaurant?

There are 2 onsite restaurants, offering options like pool views, a poolside location, and brunch.

Does Mama Shelter Dubai have a spa?

Pamper yourself with a day at MAMA SPA, where you can enjoy Swedish massages, aromatherapy, and Ayurvedic treatments.

How close is Mama Shelter Dubai to downtown Dubai?

Mama Shelter Dubai is 6.5 mi away from Dubai.

Reviews

Mama Shelter Dubai Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

10/10 Excellent

NASER, kuwait

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 2 nights in Jun 2025

4/10 Poor

Tommy

Stayed 1 night in May 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Super property
Stayed 1 night in Apr 2025

10/10 Excellent

Michela

Stayed 5 nights in Jun 2025

10/10 Excellent

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! A special thank you for the staff in the restaurant at the ground floor. Very customer oriented, friendly and welcoming. The hotel is great with a refreshing design. The only disadvantage was the desk in the room: it’s too small to work at.
Stayed 6 nights in Apr 2025

10/10 Excellent

Zine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bel hotel. Déco toujours au top avec Mama. Literie topissime. Seul petit bémol, une piscine trop petite
Stayed 3 nights in May 2025

8/10 Good

Massimiliano

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice Della

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bellissima struttura, camera spettacolare! Personale gentile e disponibile!
Stayed 3 nights in Mar 2025

6/10 Okay

Zeynep

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Dubai

brand new cool hotel, well located. Nice swimming pool, good restaurants, comfortable and well designed room
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025