Jumeirah Zabeel Saray Dubai

5.0 star property
5-star beachfront hotel near Marina Beach

Choose dates to view prices

Room options

View all photos for Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

8.0 out of 10
Very good
(1 review)
  • 645 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 1012 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

10.0 out of 10
Exceptional
(2 reviews)
  • 710 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 1011 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

  • 1528 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

8.8 out of 10
Excellent
(9 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

9.4 out of 10
Exceptional
(34 reviews)
  • 495 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities | View from room

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

9.0 out of 10
Wonderful
(4 reviews)
  • 495 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 602 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

9.0 out of 10
Wonderful
(13 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

9.4 out of 10
Exceptional
(39 reviews)
  • 495 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Imperial)

Grand Suite (Imperial) | Premium bedding, minibar, in-room safe, desk

Grand Suite (Imperial)

  • 3337 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer | Premium bedding, minibar, in-room safe, desk

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

  • 4962 sq ft
  • 4 bedrooms
  • Lagoon view
  • Sleeps 10
  • 2 King Beds and 4 Double Beds

View all photos for Five Bedroom Royal Villa with Private Pool

Five Bedroom Royal Villa with Private Pool | Premium bedding, minibar, in-room safe, desk

Five Bedroom Royal Villa with Private Pool

  • 5705 sq ft
  • 5 bedrooms
  • Sea view
  • Sleeps 12
  • 3 King Beds and 4 Double Beds

View all photos for Superior King Room Sea View

Premium bedding, minibar, in-room safe, desk

Superior King Room Sea View

  • Sleeps 3

View all photos for Deluxe King Room Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room Sea View

  • Sleeps 3

View all photos for Club King Room Sea View

Lobby

Club King Room Sea View

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Imperial One Bedroom Suite

Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Imperial One Bedroom Suite

  • Sleeps 3

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite

  • Sleeps 4

View all photos for Imperial Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Imperial Two Bedroom Suite

  • Sleeps 4

View all photos for Grand Imperial Suite

Premium bedding, minibar, in-room safe, desk

Grand Imperial Suite

  • Sleeps 3

View all photos for Four Bedroom Lagoon Royal Villa

Premium bedding, minibar, in-room safe, desk

Four Bedroom Lagoon Royal Villa

  • Sleeps 8

View all photos for Five Bedroom Pool Royal Villa

Premium bedding, minibar, in-room safe, desk

Five Bedroom Pool Royal Villa

  • Sleeps 10

View all photos for Superior Double Room Sea View

Premium bedding, minibar, in-room safe, desk

Superior Double Room Sea View

  • Sleeps 3

View all photos for Club Double Room Sea View

Premium bedding, minibar, in-room safe, desk

Club Double Room Sea View

  • Sleeps 3

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, desk

Junior King Suite

  • Sleeps 3

View all photos for Grand Deluxe Two Bedroom

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Two Bedroom

  • Sleeps 4

Ottoman Two Bedroom Family Room

  • Sleeps 4

Club Family Room, Balcony, Club Lounge Access/Benefits, Luxury SPA Facilities

  • Sleeps 3

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About the neighborhood

Dubai

Beachfront retreat .Your stay at this Palm Jumeirah hotel places you within 6 miles (10 km) of The Pointe and Palm Jumeirah Mall. Also within 9 miles (15 km) are Dubai Marina Mall and Marina Beach.

What's nearby

  • Palm Islands - 1 min walk - 0.0 miles
  • Dubai Marina Mall - 19 min drive - 9.6 miles
  • Marina Beach - 20 min drive - 9.2 miles
  • Mall of the Emirates - 21 min drive - 10.6 miles
  • Burj Al Arab - 24 min drive - 11.0 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • ‪O Beach Dubai - ‬19 min drive
  • ‪Brass Monkey - ‬21 min drive
  • ‪Maison Revka - ‬21 min drive
  • ‪Zero Gravity - ‬20 min drive
  • ‪L’Amo - ‬19 min drive

About this property

Jumeirah Zabeel Saray Dubai

5-star beachfront hotel near Marina Beach
Step outside to unwind on the sand beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts, and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 405 guestrooms or units
  • 6 levels
  • 10 dining venues
  • Meeting rooms
  • Built in 2010
  • Deli
  • Supervised kid's activities
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: AED 170 for adults and AED 85 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The property will be renovating from August 1 2025 to November 15 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Alternate facilities are located offsite and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 for adults and AED 85 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai Hotel
Jumeirah Zabeel Saray Dubai Dubai
Jumeirah Zabeel Saray Dubai Hotel Dubai

Frequently asked questions

How close is Jumeirah Zabeel Saray Dubai to the airport?

Jumeirah Zabeel Saray Dubai is 30.9 mi (40-min drive) away from the Al Maktoum Intl. Airport (DWC) airport, the closest popular airport to the property.

How much does it cost to stay at Jumeirah Zabeel Saray Dubai?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Jumeirah Zabeel Saray Dubai on Dec 15, 2025 start from $341.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jumeirah Zabeel Saray Dubai have an airport shuttle?

Airport shuttle services are not available at Jumeirah Zabeel Saray Dubai.

How close is Jumeirah Zabeel Saray Dubai to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Jumeirah Zabeel Saray Dubai offer free breakfast?

Free breakfast isn’t provided at Jumeirah Zabeel Saray Dubai, but buffet breakfast is offered for a fee of AED 170 for adults and AED 85 for children. It's available every day from 6 AM to 11 AM.

Is there a casino at Jumeirah Zabeel Saray Dubai?

No, there is no casino at this hotel.

What time is check-in at Jumeirah Zabeel Saray Dubai?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Jumeirah Zabeel Saray Dubai?

This hotel offers free self parking and valet parking.

Does Jumeirah Zabeel Saray Dubai have a pool?

Jumeirah Zabeel Saray Dubai features 2 indoor pools, 2 outdoor pools, and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Jumeirah Zabeel Saray Dubai have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, a beachfront location, and garden views.

Does Jumeirah Zabeel Saray Dubai have a spa?

Pamper yourself with a day at Talise Ottoman Spa, where you can enjoy hot stone massages, facials, and body scrubs.

How close is Jumeirah Zabeel Saray Dubai to downtown Dubai?

Jumeirah Zabeel Saray Dubai is 16.3 mi away from Dubai.

Jumeirah Zabeel Saray Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1002 reviews
Rating 8 - Good. 102 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were amazing, ambience was amazing and the place was very clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel we have been 4 times and would never go to a different hotel, excellent service!
Stayed 6 nights in Aug 2025

10/10 Excellent

Luis Enrique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 6 nights in Jul 2025

10/10 Excellent

Meseret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place, the people working and the environment overall was so amazing.
Stayed 3 nights in Aug 2025

6/10 Okay

Zanib

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I opted for half board, the drinks were not included. This was very disappointing. Neither was a free pass to wild wadi.
Stayed 1 night in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel

One of the best hotels I ever stayed in, everything was perfect, amazing bath, staff - exceptional, we extended our stay it was that good - will definitely return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatima, Renton

Stayed 8 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amenities. Amazingly friendly and helpful staff.
Stayed 6 nights in Aug 2025

2/10 Terrible

NAZIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, attentive and professional staff, great options for dining and excellent service for clubroom guests.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

8/10 Good

ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but this time the five bedrooms villa was not impressed by but the four bedrooms villa are very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Olu-benga, Cheadle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am amazing experience. Exceptional staff, excellent hotel with fantastic facilities; great food. Great views; Staff that always went above and beyond. They were quite decent in sending a message beforehand to warn there was some renovation going on so o decided to reduce my stay and spend the rest of the tome at Madinat Jumeirah, however if there was renovation going on, there was no sight or sound of it, so now i wish i had stayed longer. Absolutely perfect hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Efren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with great staff and the dine around options were great too. Would definitely recommend.
Stayed 7 nights in Jul 2025

10/10 Excellent

Adianna

Stayed 7 nights in Jul 2025

10/10 Excellent

Le-Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Satellite Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is beautiful and the hotel staff service is five star!
Stayed 1 night in Jul 2025

10/10 Excellent

Tahrir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Nunziata

Traveled with family
Disliked: Amenities, property conditions & facilities
Ok .
Stayed 1 night in Jul 2025

10/10 Excellent

Ahlam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Star stuff

In my opinion I will give this hotel 4 star from 5 star it was great family vacation was best , but the stuff in the hotel their exceptional service and kindness and their welcoming hospitality I will give this hotel 5 star from 5 , speciall thanks to Saeed and shalaby and Mahmoud and all the stuff they are really a star
Stayed 3 nights in Jul 2025

10/10 Excellent

Faizan ali, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 9 nights in Jul 2025

4/10 Poor

TCH

Traveled with family
Disliked: Staff & service
We recently stayed at the Andaz in a one-bedroom suite and, unfortunately, our experience Review of Andaz – One-Bedroom Suite did not meet expectations. Prior to arrival, we specifically communicated our for the room setup, but none of these requests were acknowledged or fulfilled. The staff interaction, especially during check-in, was somewhat awkward and lacked the genuine warmth and friendliness we’ve experienced at neighboring resorts. Given that we were traveling with a young baby, we expected a more attentive welcome. However, I must acknowledge one member of staff who thoughtfully gifted our son a camel toy several days into our stay. It was a kind gesture, though it highlighted further the missed opportunity by the original check-in team to create a positive first impression. The room itself was well-equipped with kitchen utensils but lacked a basic item—a chopping board—which was quite inconvenient. It’s surprising that such a simple yet essential tool was overlooked in the room’s setup. Our primary reason for choosing this hotel was to enjoy the facilities, particularly the pool area. Unfortunately, the main pool was out of service during our stay, and we discovered upon arrival that children are not permitted in the rooftop pool. The alternative offered was access to the pool facilities at the Fairmont hotel nearby. However, expecting guests with a young child to travel to an
Stayed 6 nights in Jul 2025