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Hotel Description

Upscale beachfront hotel with 2 outdoor pools

Beachfront retreat

Your stay at this Palm Jumeirah hotel places you within 6 miles (10 km) of Aquaventure and The Pointe. Nakheel Mall and The View at The Palm are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a private beach, free water park access, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. You'll find 8 restaurants and 2 outdoor pools on site, along with a poolside bar to unwind.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 405 guestrooms also offer free WiFi and iPod docks. Other amenities include free wired Internet, sofa beds, and LCD TVs with cable channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$599* Per night/room Nov 7 - Nov 8

Grand Suite (Imperial)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Sea View (Family)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club King Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Bedrooms (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Five-Bedroom Seafront Royal Residences

Bed Count 3 King Beds Maximum Occupancy 10 Max

Jumeirah Zabeel Saray ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Zabeel Saray

Everyone (1) Couples (1)
5 out of 5
Everything was great !

Posted by on Sep 7, 2021

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5 out of 5

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 19, 2018 by Business Excellence Department

Dear Guest, Thank you for taking the time to rate us on Expedia following your recent stay with us. We are delighted to learn that you have enjoyed your stay and look forward to welcoming you back in the near future. Kind regards, Business Excellence Department Jumeirah Zabeel Saray

About the Jumeirah Zabeel Saray

Location Palm Jumeirah, West Crescent, Dubai,

Property Features

Step outside to unwind on the sand beach. Enjoy your summer holiday at Jumeirah Zabeel Saray with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 405 guestrooms or units
  • 6 levels
  • 8 dining venues
  • Built in 2010
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Jumeirah Zabeel Saray offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 48-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Imperium - This brasserie specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Amala - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts and a complimentary water park are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 42
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must present valid passport or government issued photo identification at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 367.5 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1300
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 4 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 170 for adults and AED 85 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 367.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Saray
  • Jumeirah Saray Zabeel
  • Jumeirah Zabeel Saray
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Hotel Dubai
  • Saray Jumeirah
  • Zabeel Jumeirah
  • Zabeel Jumeirah Saray
  • Zabeel Saray Jumeirah
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel Dubai

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.