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5.0 out of 5

"The hotel is amazing and close to the Souks. All of the staff was pleasant and very helpful. Not one person had a bad attitude. Second floor bar and p ... " More

By a verified traveler on Sun 29 May 2016

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Hotel Description

5-star luxury hotel near Gold Souk, connected to a shopping center

Seaside stay

A stay at this Deira hotel places you within half a mile (1 km) of Naif Souq and 2 miles (3 km) of Gold Souk. Fish Roundabout and Al Ghurair Centre are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 outdoor tennis courts, and an outdoor pool are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and a beach shuttle.

Free WiFi, satellite TV

The 421 soundproofed guestrooms offer free WiFi and 24-hour room service. TVs come with satellite channels, and other amenities include minibars and separate bathtubs and showers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$184* Per night/room Dec 6 - Dec 7

Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hyatt Regency Dubai ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Dubai

Everyone (2)
5 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Aman Michael

Thank you for sharing your feedback regarding your stay! Thank you for staying at the Hyatt Regency Dubai and we hope that you will consider us for your next trip!

5 out of 5

Better than the pictures!!

Pros: The staff, the cleanliness, the free shuttle to the Dubai Mall, the price
Cons: Nothing
Location: Walking distance to the Gold and Spice Souks
The hotel is amazing and close to the Souks. All of the staff was pleasant and very helpful. Not one person had a bad attitude. Second floor bar and pool was vast and beautiful. I would stay here again if I returned to Dubai.

Posted by , from Tampa, Florida USA on May 29, 2016

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Comment from Hotel Management

Oct 9, 2016 by Hyatt Regency Dubai Team

Dear Lonnie, We are delighted to hear your comments. It is good to know that you enjoyed the various conveniences and facilities available at our hotel. We look forward to welcoming you in the not too far future. Warm regards, Hyatt Regency Dubai Team

Property Features

Hyatt Regency Dubai offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 43056 square feet (4000 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury Hyatt Regency Dubai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 421 guestrooms or units
  • 21 levels
  • 2 buildings
  • 4 bars or lounges
  • 2 coffee shops
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Gold Souq Station (0.4 km / 0.2 mi)
  • Property shuttles: Free beach shuttle and shopping center shuttle; airport pick-up
  • Parking: Free self parking

Room Amenities

Hyatt Regency Dubai offers 421 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to noon.

Al Dawaar - This buffet restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Pizzolo - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Miyako - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

DeliBites - This coffee shop serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Fitness classes on site

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 180.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Car required
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 600
  • New Year's Eve (31 December) Gala Dinner per child: AED 300 (up to 6 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AED 130 and AED 130 for adults, AED 65 and AED 65 for children (approximately)
  • Airport shuttle fee: AED 160 per vehicle (maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Hyatt
  • Dubai Hyatt Regency
  • Dubai Regency
  • Dubai Regency Hyatt
  • Hyatt Dubai
  • Hyatt Dubai Regency
  • Hyatt Regency Dubai
  • Hyatt Regency Hotel Dubai
  • Regency Dubai
  • Regency Hyatt Dubai
  • Hyatt Regency Dubai Hotel Dubai
  • Hyatt Regency Dubai Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Dubai Hotel
  • Hyatt Regency Dubai Dubai
  • Hyatt Regency Dubai Hotel Dubai

You should know

  • Hyatt Regency Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.