- Check-in time ends at midnight
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
- Car required
- Credit card pre-authorization
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Debit cards not accepted
- Staffed front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Guests will receive an email with special check-in instructions
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
Guests will be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 600
- New Year's Eve (31 December) Gala Dinner per child: AED 300 (up to 6 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between AED 130 and AED 130 for adults, AED 65 and AED 65 for children (approximately)
- Airport shuttle fee: AED 160 per vehicle (maximum occupancy 2)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AED 180.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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