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76.0% Based on 1854 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

Family-friendly 4-star hotel near Dubai Mall

City center stay

A stay at this Trade Center hotel places you within half a mile (1 km) of Dubai International Financial Centre and 2 miles (3 km) of Dubai Mall. Burj Khalifa and Dubai Fountain are also within 2 miles (3 km).

Full-service spa, health club

This hotel features a full-service spa, a nightclub, and 3 restaurants. Families will appreciate the onsite laundry facilities and supervised childcare. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and a beach shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 357 guestrooms also offer free WiFi and Select Comfort beds. LCD TVs come with satellite channels, and other amenities include free wired Internet and sitting areas.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$52 per night

Deluxe Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Premium Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Panoramic two bed room suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend out of 1847 reviews

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Property Features

Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. A health club, a nightclub, and a sauna are also featured at the family-friendly Carlton Downtown. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 357 guestrooms or units
  • 47 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2013
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (12.3 km / 7.6 mi)
  • Metro station: Financial Centre Station (0.3 km / 0.2 mi)
  • Property shuttles: Free beach shuttle and shopping center shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Carlton Downtown offers 357 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Jimmy Wickets - Onsite sports bar. Happy hour is offered. Open daily.

Zephyr - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Pets

  • Pets and service animals are not allowed at Carlton Downtown

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Warwick Hotel
  • Hotel Warwick Dubai
  • Carlton Downtown Hotel
  • Warwick Dubai Hotel
  • Carlton Downtown Hotel Dubai
  • Carlton Downtown Dubai
  • Warwick Dubai
  • Warwick Hotel Dubai

You should know

  • Carlton Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.