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Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property
5-star beachfront aparthotel near Marina Beach

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Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lounge
Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Kitchen

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, The View at The Palm
    ‪1 min walk‬
  • Place, Palm Jumeirah Mall
    ‪2 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Andaz Deluxe Studio

Andaz Deluxe Studio | Premium bedding, in-room safe, individually furnished, desk

Andaz Deluxe Studio

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen | Premium bedding, in-room safe, individually furnished, desk

One Bedroom Family Suite with Kitchen

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Family Suite with Kitchen

Premium bedding, in-room safe, individually furnished, desk

Two Bedroom Family Suite with Kitchen

  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Family Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

One Bedroom Family Suite With Kitchen

  • Sleeps 3

View all photos for Andaz Deluxe Studio

Premium bedding, in-room safe, individually furnished, desk

Andaz Deluxe Studio

  • Sleeps 3

View all photos for Family Two Bedroom Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

Family Two Bedroom Suite With Kitchen

  • Sleeps 4

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Front of property - evening/night

Jumeirah Zabeel Saray Dubai

Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,010 reviews
$376 nightly
The price is $424
Dec 15 - Dec 16
Total with taxes and fees
Jumeirah Zabeel Saray Dubai

About the neighborhood

Dubai

Beachfront retreat .A stay at this Palm Jumeirah aparthotel places you steps from The View at The Palm and within a 5-minute walk of Palm Islands. Also, Palm Jumeirah Mall is within half a mile (1 km) and Palm West Beach is within 2 miles (3 km).
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Palm Islands - 1 min walk - 0.0 miles
  • AURA SKYPOOL Dubai - 1 min walk - 0.1 miles
  • The View at The Palm - 1 min walk - 0.1 miles
  • Palm Jumeirah Mall - 2 min walk - 0.1 miles
  • Palm West Beach - 14 min walk - 0.7 miles

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 37 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬8 min walk
  • ‪Aretha - ‬9 min walk
  • ‪St. Regis Gardens - ‬8 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪SUSHISAMBA - ‬9 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

5-star beachfront aparthotel near Marina Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Andaz Family Suites by Hyatt - Palm Jumeirah like an outdoor pool and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. WiFi is free in public spaces. This luxury aparthotel also offers a steam room, a fitness center, and a rooftop terrace. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai aparthotel.

  • 116 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Fairmont The Palm
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,008 reviews
$398 nightly
The price is $449
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Total with taxes and fees
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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Andaz Lounge
  • La Coco Family
  • The Locale

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AED 150 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Andaz Family Suites by Hyatt - Palm Jumeirah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1500
  • New Year's Eve (December 31) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Frequently asked questions

How close is Andaz Family Suites by Hyatt - Palm Jumeirah to the airport?

Andaz Family Suites by Hyatt - Palm Jumeirah is 27.1 mi (40-min drive) away from the Al Maktoum Intl. Airport (DWC) airport, the closest popular airport to the property.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have an airport shuttle?

Andaz Family Suites by Hyatt - Palm Jumeirah offers an airport shuttle 24 hours a day, on request, for a charge of AED 550 per vehicle, roundtrip.

How close is Andaz Family Suites by Hyatt - Palm Jumeirah to the beach?

This aparthotel is on a private beach. Don't forget your sunscreen!

Does Andaz Family Suites by Hyatt - Palm Jumeirah offer free breakfast?

Free breakfast isn’t provided at Andaz Family Suites by Hyatt - Palm Jumeirah, but buffet breakfast is offered for a fee of AED 160 for adults and AED 80 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Andaz Family Suites by Hyatt - Palm Jumeirah?

No, there is no casino at this aparthotel.

What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Andaz Family Suites by Hyatt - Palm Jumeirah?

This aparthotel offers free self parking.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Andaz Family Suites by Hyatt - Palm Jumeirah features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:30 AM to 8:00 PM.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and happy hour.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a spa?

This aparthotel has a spa, which features massages, body scrubs, and facials.

How close is Andaz Family Suites by Hyatt - Palm Jumeirah to downtown Dubai?

Andaz Family Suites by Hyatt - Palm Jumeirah is 14.7 mi away from Dubai.

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

gurdev

Traveled with family
Liked: Room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Orwah

Stayed 12 nights in Feb 2025

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sita

Liked: Cleanliness, room comfort

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10 Excellent

Charmaine Kayne

Traveled with group
Liked: Cleanliness, room comfort
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10 Excellent

Randa

Liked: Cleanliness, room comfort

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10 Terrible

MOHIT

Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10 Excellent

M

Business traveler
Liked: Cleanliness, room comfort

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020

10/10 Excellent

Gift

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Marion

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons
Stayed 19 nights in Aug 2025

8/10 Good

Christian M

Traveled with family
Liked: Cleanliness, room comfort

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025

10/10 Excellent

Luca

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2025