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"Amazing hospitality, great service, comfortable rooms, terrific location! Can't get any better. Thank you for the extraordinary experience! " More

By a verified traveler on Wed 07 Sep 2016

Hotel Description

5-star beachfront hotel near The Beach Mall

On the beach

With a stay at this Jumeirah Beach Residence hotel, you'll be within half a mile (1 km) of The Beach Mall and 16 miles (25 km) of Burj Khalifa. Dubai World Trade Centre and Legoland® Dubai are also within 20 miles (32 km).

Dining options, 2 bars/lounges

This luxury hotel includes 4 restaurants, an outdoor pool, and a 24-hour health club. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and a cruise ship terminal shuttle.

Free WiFi, comfy beds

The 301 soundproofed guestrooms offer free WiFi and comfy beds. Balconies, 24-hour room service, and LCD TVs are also available.

Amwaj Rotana - Jumeirah Beach Residence ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Amwaj Rotana - Jumeirah Beach Residence

Everyone (3)
2 out of 5

Looks are deceiving.....

Pros: Locating of the hotel on convenient
Cons: Hotel staff, bath tubs leak water every time you use it. We complained to the front desk, but nothing was done. Room attendant was not attentive
Location: Location is good for food, walking distant from everything
Hotel decor is nice, however staff is very inattentive. Breakfast buffet was good with wide variety of food. Staff seemed to be irritated when you asked them a question or for help. Hotel lifeguards and security were over the top intrusive when it came to the pool area and the beach. You cannot take the pool towels to the beach, which we understood. The lifeguards and security staff strongly believed that I was hiding towels in my bag to take to the beach to the extent of following me out of hotel property and demanding to check my bag. Upon them checking my bag they found no towels. I felt hurt that they would not have some trust with their guest. I asked if its the hotels policy to follow guest to the beach area and demand to inspect guest personal belongings. They said no, it was their personal belief which is unacceptable. This harassment continued for a week, and it was annoying that a guest is not able to really enjoy themselves due to being labeled a potential criminal of theft. Travelocity is the worst when booking. They only booked for 1 guest, and upon arrival at the hotel, we had to pay extra $$ for the 2nd guest. I tried to resolve this issue at the hotel, and Travelocity had us on hold for 2 hours. When booking they stated to me that the booking is good for 2 guest and it was noted for 2 guest, but Travelocity only booked for one. The inconvenience and hassle of this should have never taken place as I had to pay extra $$ to try to enjoy my stay.

Posted by , from New York,NY on Dec 6, 2017

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Comment from Hotel Management

Dec 12, 2017 by Mark Deere

Dear Hanna, Thank you for taking the time to share your review following to your recent visit at Amwaj Rotana. Although there are aspects of our hotel that did not meet your expectations, I am still glad that the location and breakfast could please. Your feedback is extremely valuable to us as this will give us room for improvements. We will discuss internally the points you have raised and hope that we can tempt you to visit us again in the future. Regards, Mark Deere, General Manager

1 out of 5

Don't stay at Amwaj Rotana

greqt location but outdated rooms and they will charge you extra if you want to have anybody other than the person registered use the pool.... I have never encounter this at any other hotel. I was there for work and after a long busy day decided to invite some of my business partners to join me at the pool for food and drinks and the attendant would not let them come into the pool area. He kept saying it was just for the people registered at the hotel. It was very embarrassing. I asked to talk to the manager who wouldn't come to meet me but instead said I would have to come to the front desk to talk to him. After waiting for 30min the manager came to inform me that it was hotel policy and they would make a 1 day exception.....

Posted by on Dec 15, 2016

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5 out of 5

Amazing!

Amazing hospitality, great service, comfortable rooms, terrific location! Can't get any better. Thank you for the extraordinary experience!

Posted by on Sep 7, 2016

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Comment from Hotel Management

Sep 14, 2016 by Mark Deere

Dear Guest, The team and I would like to thank you for taking the time to write your positive review. We are delighted to know that you enjoyed your stay and found our facilities, services and location outstanding. We certainly look forward to welcoming you back on your next visit to Dubai. Sincerely yours, Mark Deere General Manager Amwaj Rotana Jumeirah-Beach

About the Amwaj Rotana - Jumeirah Beach Residence

Location Jumeirah Beach Residence, The Walk, Dubai, Dubai 86834

Property Features

Amwaj Rotana - Jumeirah Beach Residence offers its guests an outdoor pool, a 24-hour health club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business center, a meeting room, and coworking spaces are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Amwaj Rotana - Jumeirah Beach Residence. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 301 guestrooms or units
  • 25 levels
  • 4 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai Intl. Airport (DXB) (35.8 km / 22.3 mi)
  • Property shuttles: Free cruise terminal shuttle and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Amwaj Rotana - Jumeirah Beach Residence offers 301 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Horizon, All Day Dining - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Rosso, Italian Restaurant - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Benihana, Japanese - Overlooking the ocean and pool, this restaurant specializes in sushi and serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

JB's Gastropub - This gastropub specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fumo Lounge by Rosso - This bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests, including children, and their visitors are required to present a valid passport or Emirates identification card at check-in. Copies of identification are not accepted.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 216.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards; cash is not accepted

Heating is not provided

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards. Cash is not accepted. Heating is not provided. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Limited hot water onsite
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 216.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amwaj Jumeirah
  • Amwaj Rotana Jumeirah
  • Amwaj Rotana Jumeirah Beach Residence Dubai
  • Amwaj Rotana Jumeirah Residence
  • Amwaj Rotana Jumeirah Residence Hotel
  • Amwaj Rotana Jumeirah Residence Hotel Dubai Beach
  • Rotana Amwaj
  • Rotana Amwaj Jumeirah
  • Rotana Jumeirah
  • Rotana Residence
  • Amwaj Rotana Jumeirah Beach Residence Hotel Dubai
  • Amwaj Rotana Jumeirah Beach Residence Hotel
  • Amwaj Rotana Jumeirah Beach Residence
  • Amwaj Rotana Jumeirah Dubai
  • Amwaj Rotana - Jumeirah Beach Residence Hotel
  • Amwaj Rotana - Jumeirah Beach Residence Dubai
  • Amwaj Rotana - Jumeirah Beach Residence Hotel Dubai

You should know

  • There is limited hot water on site.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Amwaj Rotana - Jumeirah Beach Residence offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in June and close in December.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at Amwaj Rotana - Jumeirah Beach Residence.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.