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Best Western Plus Dover Marina Hotel & Spa

4-star property
Dover Waterfront, Waterloo Crescent, Dover, England 1-855-201-7819
4.3 out of 5
Very good!
See all 4 travelocity Reviews

"Great staff. Love the location " More

By a verified traveler on Fri 12 Aug 2022

Points Of Interest

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Hotel Description

4-star beachfront hotel with 2 restaurants

On the beach

At this hotel, you'll be steps from North Downs Way - East and Dover Beach. Dover Museum and Dover Harbour are also within half a mile (1 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and a gym are all featured at this Victorian hotel. Enjoy the spa tub and perks like free self parking and free WiFi. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$101* Per night/room Jun 4 - Jun 5

Family Room, Multiple Beds, Non Smoking (Family 5)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 Double Bed, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking (Family 4)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking (Family 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Plus Dover Marina Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Dover Marina Hotel & Spa

Everyone (1) Couples (1) Family (2)
5 out of 5

Posted by on Dec 29, 2022

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5 out of 5
Great staff. Love the location

Posted by , from Bakersfield on Aug 12, 2022

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2 out of 5
The room floors are slanted and there is barely enough room for two people and the bathrooms are ridiculously small as well. As to the slant in the floor, my IPhone slid off of the night stand it was so bad. I couldn't put a bottle of water on it for fear of it toppling on the floor. It was like being on a boat that was listing.

Posted by , from USA on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by General Manager

Dear Rosemary, Thanks for taking the time to share your experience with us. We really appreciate your loyalty and taking the time to share your valued comments in regards to your recent visit. We were naturally disappointed to read your comments regarding your visit. Please be assured that we have taken your feedback on board. I am pleased to inform you that we are upgrading are bedrooms starting this autumn. We sincerely hope that your experience on this occasion will not detract you from enjoying future visits to the hotel. Kind regards, Suresh Abbas General Manager

5 out of 5
The hotel was lovely and very quaint. It has a historical feel to it which we loved. Also attended the Bollywood special event. The food was delicious and the entertainment and music was wonderful. We had a great time.

Posted by on Apr 23, 2018

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Comment from Hotel Management

Apr 24, 2018 by General Manager

Dear Guest, Thank you for your loyalty and for taking the time to write this review.. We are glad to hear about your experience, please rest assured that we will pass your comments on to the rest of the team. Myself and the team we look forward to welcome you back very soon. Kind regards, Suresh Abbas General Manager

About the Best Western Plus Dover Marina Hotel & Spa

Location Dover Waterfront, Waterloo Crescent, Dover, England CT17 9BP

Property Features

Best Western Plus Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at Best Western Plus Dover Marina Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1832
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Dover (QQD-Dover Priory Train Station) (1.2 km / 0.8 mi)
  • Property shuttles: Airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Dover Marina Hotel & Spa offers 85 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Memory foam beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Mr White's Chophouse - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Waterfront Bar - This beachfront bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Wheeler's Fish and Chips - This beach seafood restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Starbucks Cafe - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Safari nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

Waterfront Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Best Western Plus Dover Marina Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorization
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8.50 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dover Marina
  • Best Western Marina Dover
  • Best Western Plus Dover
  • Best Western Plus Dover Marina
  • Best Western Plus Dover Marina Hotel
  • Dover Best Western Marina Hotel
  • Dover Marina Hotel
  • Hotel Dover Marina
  • Hotel Marina Dover
  • Marina Hotel Dover
  • Best Western Dover Marina Hotel And Spa
  • Best Western Dover Marina Hotel Dover
  • BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
  • Best Western Plus Marina Hotel
  • Best Western Plus Marina
  • Best Western Dover Marina Hotel
  • BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
  • Best Western Plus Dover Marina Hotel Spa
  • Best Plus Dover Marina & Dover
  • Best Western Plus Dover Marina Hotel & Spa Hotel
  • Best Western Plus Dover Marina Hotel & Spa Dover
  • Best Western Plus Dover Marina Hotel & Spa Hotel Dover

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.