Loi Suites Chapelco Hotel

4.5 star property
4.5-star ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Loi Suites Chapelco Hotel

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Free daily buffet breakfast
Golf
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370
  • Place, Escorial
    ‪34 min drive‬
  • Place, Lácar Lake
    ‪39 min drive‬
  • Place, Lacar Lake Pier
    ‪39 min drive‬
  • Airport, San Martin de los Andes (CPC-Aviador Carlos Campos)
    ‪23 min drive‬

Room options

Superior Triple Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

Suite Cuádruple

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Habitación Cuádruple Superior

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Triple Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Twin Room, 2 Twin Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Superior Studio, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Suite, Golf View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Martín de los Andes

Winter getaway.Stay at this San Martín de los Andes hotel and you'll be within 12 miles (20 km) of La Pastera Che Guevara Museum and Lacar Lake Pier. Lácar Lake and Parque Nacional Lanin are within 12 miles (20 km).

What's nearby

  • Canopy San Martin de los Andes - 30 min drive - 10.1 miles
  • Escorial - 34 min drive - 11.6 miles
  • Cordillera Ski - 38 min drive - 12.8 miles
  • Lácar Lake - 39 min drive - 13.2 miles
  • Lacar Lake Pier - 39 min drive - 13.1 miles

Getting around

  • San Martin de los Andes (CPC-Aviador Carlos Campos) - 16 min drive

Restaurants

  • ‪Los Coirones - ‬1 min walk
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Mesta Nostra - ‬21 min drive
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪Asía de los andes - ‬16 min walk

About this property

Loi Suites Chapelco Hotel

4.5-star ski hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Loi Suites Chapelco Hotel helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Colonial hotel also offers an indoor pool, an outdoor pool, and a health club. Free self parking is available.

This 4.5-star San Martín de los Andes hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Loi Suites Chapelco Hotel offers 85 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Loi Suites Chapelco Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ARS 15000 per person (one-way)
  • Airport shuttle fee per child: ARS 15000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

How close is Loi Suites Chapelco Hotel to the airport?

Loi Suites Chapelco Hotel is 6.1 mi (16-min drive) away from the San Martin de los Andes (CPC-Aviador Carlos Campos) airport, the closest popular airport to the property.

How much does it cost to stay at Loi Suites Chapelco Hotel?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Loi Suites Chapelco Hotel on Jun 10, 2026 start from $194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Loi Suites Chapelco Hotel have an airport shuttle?

Loi Suites Chapelco Hotel offers an airport shuttle 24 hours a day, on request, for a charge of ARS 15000 per person, one-way.

Does Loi Suites Chapelco Hotel offer free breakfast?

Loi Suites Chapelco Hotel offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at Loi Suites Chapelco Hotel?

No, there is no casino at this hotel, but Casino Magic (25-min drive) and Casino Magic (30-min drive) are nearby.

What time is check-in at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Loi Suites Chapelco Hotel?

This hotel offers free self parking.

Does Loi Suites Chapelco Hotel have a pool?

Loi Suites Chapelco Hotel features an indoor pool and an outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Loi Suites Chapelco Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Loi Suites Chapelco Hotel have a spa?

This hotel has a spa, which features Thai massages, mud baths, and body wraps.

How close is Loi Suites Chapelco Hotel to downtown San Martín de los Andes?

Loi Suites Chapelco Hotel is 8.3 mi away from San Martín de los Andes.

Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 222 reviews
Rating 8 - Good. 56 out of 222 reviews
Rating 6 - Okay. 16 out of 222 reviews
Rating 4 - Poor. 7 out of 222 reviews
Rating 2 - Terrible. 2 out of 222 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly. Next to lovely golf course.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff were pleasant and kind, the spa was quiet and cozy and food delicious. Wish I could have stayed longer!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Staff was amazing, truly made us feel welcomed
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

carlos

Liked: Cleanliness
Disliked: Room comfort
Overpriced, room was very average for the price paid.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ANA FLÁVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect time

Perfect time!!!!! Everything make our family trip perfect!!! The kindly staff, breakfast, room space and comfort, cosy atmosphere…… only thing is the long distance from the ski station….
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

dafna

Disliked: Staff & service, amenities, property conditions & facilities
this hotel has no staff working. if there is diner served you can’t get a drink at the bar. there is no one to take your language either. it’s like a goas
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Karolina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful place, but a hotel it’s old with lack of maintenance, it’s not really a 5 star hotel. Restaurant was a more bad than good. Views and place it’s totally beautiful! I guess is the bes hotel of the area…
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Romi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ivann

Liked: Staff & service, amenities
Good
Stayed 1 night in May 2025
Verified

4/10 Poor

Mauro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

NEVER MORE IN THIS HOTEL

The heat in the room was terrible, we couldn´t sleep for 2 nights, finally we went to another place and paid both. The hotel is far away from the city and from the sky center so we had to take Uber or Taxis, to do this you need to call them 1 hour before, pray, and when they arrive another 30 minutes to the city. The hotel was full of kids shouting and running!!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

selande

Liked: Cleanliness, staff & service, amenities
Um lugar muito especial. Cercado de verde, silêncio, com um rio após um trilha bem curta. Segurança extrema. Muito bom!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
decoración de habitación antigua
Stayed 1 night in Jan 2026
Verified

8/10 Good

ALUISIO

Liked: Cleanliness, staff & service, amenities
Atendimento excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi tudo muito bacana. A equipe de atendimento super gentil e atenciosa.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O staff é muito simpatico e prestativo. Destaque para recepcionista Sabrina do front desk, ajuda com indicações, reservas e dicas para o que fazer na cidade.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Diego Luiz

Liked: Cleanliness

Esperava mais devido a categoria e valor da diária

Estive hospedado por 8 dias e, infelizmente, a experiência ficou abaixo do esperado para um hotel de 4 a 5 estrelas. Logo na chegada, não recebemos orientações básicas sobre o funcionamento do hotel — horários, reservas, recreação ou alimentação. Como o hotel fica a 30 minutos do centro, o mínimo esperado é ter estrutura para refeições no local. No primeiro dia, tive três frustrações: o brinde prometido (espumante no quarto) não foi entregue; o almoço foi negado mesmo com o pedido feito dentro do horário; e, à noite, o jantar também foi recusado por falta de reserva — sendo que ninguém nos orientou sobre essa necessidade no check-in. A estrutura é bonita, mas com sinais claros de falta de manutenção: poltronas rasgadas e desbotadas, academia com poucos equipamentos antigos e sem acessórios básicos. O café da manhã, embora razoável, repetiu o mesmo cardápio durante todos os dias. O atendimento foi limitado, com poucos funcionários, serviço lento e falhas de comunicação com a equipe de recreação. Tive reservas confundidas e mensagens desencontradas que dificultaram a experiência. Esperava mais organização, atenção e hospitalidade. O hotel tem potencial, mas precisa de melhorias urgentes na gestão e no cuidado com o hóspede.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel em si, é muito agradável quartos grandes e uma vista incrível para as montanhas, mas o café da manhã deixa muito a desejar, comidas secas, com se estivessem a muito tempo em cima da mesa.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável, vista linda.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Bastian Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Hermoso lugar, perfecto para desconectar y descansar. El personal siempre dispuesto a resolver las dudas
Stayed 1 night in Sep 2024
Verified

8/10 Good

ALEJANDRO G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial el hotel aunque tiene el inconveniente de que esta muy retirado de la ciudad (25 a 30 minutos en auto) y a una hora del centro de esquí Chapelco.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Maravilhoso
Stayed 3 nights in Aug 2024