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Mercure Hotel Dortmund City

3.0 star property
3-star hotel near Signal Iduna Park

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Photo gallery for Mercure Hotel Dortmund City

Exterior
Shopping mall
Hypo-allergenic bedding, minibar, in-room safe, desk
Shower, eco-friendly toiletries, towels
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

View in a map
Kampstr. 35-37, Dortmund, NW, 44137
  • German Football Museum
    ‪6 min walk‬
  • Westfalenhallen
    ‪5 min drive‬
  • Signal Iduna Park
    ‪6 min drive‬
  • Dortmund (DTM)
    ‪15 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Dortmund

Dortmund City Centre stay.A stay at this Dortmund City Centre hotel places you steps from Museum of Art and Cultural History and within a 5-minute walk of Westenhellweg Street. Hansaplatz and Dortmund Christmas Market are also within half a mile (1 km).

What's nearby

  • Dortmund Christmas Market - 3 min walk - 0.2 miles
  • German Football Museum - 6 min walk - 0.4 miles
  • Westfalenpark Dortmund - 5 min drive - 1.6 miles
  • Westfalenhallen - 5 min drive - 1.7 miles
  • Signal Iduna Park - 6 min drive - 1.9 miles

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Marktstand „pour coffee“ - ‬4 min walk
  • ‪Zum Alten Markt - ‬4 min walk
  • ‪Maximilian - ‬4 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬4 min walk
  • ‪Flayva Coffee & Tea Lounge - ‬3 min walk

About this property

Mercure Hotel Dortmund City

3-star hotel near Signal Iduna Park
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Mercure Hotel Dortmund City also features multilingual staff, complimentary newspapers in the lobby, and express check-in. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Mercure Hotel Dortmund City offers 82 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Hotel Unique Dortmund Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
4.6 out of 5, Wonderful, 408 reviews
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

How close is Mercure Hotel Dortmund City to the airport?

Mercure Hotel Dortmund City is 9.7 mi (25-min drive) away from the Dortmund (DTM) airport, the closest popular airport to the property.

Does Mercure Hotel Dortmund City have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Dortmund City.

How close is Mercure Hotel Dortmund City to the beach?

This hotel is 15.2 mi (30-min drive) from Stadthafen and 15.5 mi (29-min drive) from Stranddeck. Don't forget your sunscreen!

Does Mercure Hotel Dortmund City offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Dortmund City, but buffet breakfast is offered for a fee of EUR 11.50 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Hotel Dortmund City?

No, there is no casino at this hotel, but Spielbank Hohensyburg (15-min drive) is nearby.

What time is check-in at Mercure Hotel Dortmund City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Hotel Dortmund City?

Free parking is not available at this hotel. Self parking is available for EUR 14 per day.

Does Mercure Hotel Dortmund City have a pool?

Mercure Hotel Dortmund City does not have a pool.

Does Mercure Hotel Dortmund City have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Dortmund City to downtown Dortmund?

Mercure Hotel Dortmund City is 0.1 mi away from Dortmund.

Mercure Hotel Dortmund City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 76 reviews
Rating 8 - Good. 26 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Petra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Ralph, North Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

8/10 Good

Rosalyn

Traveled with partner
Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon
Stayed 3 nights in Jun 2024

2/10 Terrible

Jose, escazu

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good hotel Minimum service and the area ugly
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam, Aberdeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam, Aberdeen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazed at how central and easy to get to from the main train station it was. So quiet as well. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in Jun 2024

4/10 Poor

Di

Business traveler
not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great room
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Dylan

Stayed 1 night in Jul 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, modern hotel right in the city centre

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

10/10 Excellent

Per

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Tip Top

Bin schon mal vor ein paar Jahren hier gewesen. Sehr freundliches Personal. Das Hotel liegt zentral, bis zur U-Bahn zum Stadion ist es nur ein kurzer Weg. Und schöne Ruhrpott Artikel zum kaufen vor Ort.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness

Perusasiat kunnossa

Stayed 3 nights in Apr 2025

6/10 Okay

Paal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Marion

Business traveler
Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pia Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tatjana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles super. Kommen gerne wieder.
Stayed 1 night in Dec 2024