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Conrad Chia Laguna Sardinia

Property class: 5 and above
Family-friendly 5-star hotel near Monte Cogoni Beach

Choose dates to view prices

Photo gallery for Conrad Chia Laguna Sardinia

A beach with white umbrellas and lounge chairs, a lifeguard tower, and the ocean in the background.
A spacious indoor area with a long corridor, seating arrangements, and a view of the outdoors.
A modern hotel with a pool area, lounge chairs, and a landscaped garden.
A bedroom with a large window, a bed, a TV, and a view of a green landscape.
A spacious living area with a sofa, coffee table, and a glass door leading to an outdoor seating area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Viale dei Fenicotteri, 52, Chia, Domus de Maria, CA, 09010
  • Place, Campana Dune Beach
    ‪13 min walk‬
  • Place, Monte Cogoni Beach
    ‪16 min walk‬
  • Place, Baia Chia Beach
    ‪16 min walk‬
  • Airport, Cagliari (CAG-Elmas)
    ‪68 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds (Laguna Deluxe Room)

A neatly made bed with a decorative pillow and a table lamp beside it.

Deluxe Room, 2 Twin Beds (Laguna Deluxe Room)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Laguna Deluxe Room)

A balcony with two lounge chairs and a view of the sea and hills.

Deluxe Room, 1 King Bed (Laguna Deluxe Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Oasi Deluxe Room)

A hotel room with a bed, two pillows with zigzag patterns, a bedside lamp, and a wooden nightstand.

Deluxe Room, 1 King Bed (Oasi Deluxe Room)

9.2 out of 10
Wonderful
(5 reviews)
  • Partial sea view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a large bed, a bench, a chair, a bedside table with a lamp, and a view of the garden through the sliding doors.

Deluxe Room, 1 King Bed, Accessible

  • Partial sea view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Family Connecting Rooms)

A neatly made bed with a decorative pillow and a table lamp beside it.

Deluxe Room, 1 King Bed (Family Connecting Rooms)

  • Park view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Sea View (Tholos Suite)

View from room

Suite, 1 King Bed, Sea View (Tholos Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 872 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite, 1 King Bed (Connecting Rooms)

A neatly made bed with a decorative pillow and a table lamp beside it.

Family Suite, 1 King Bed (Connecting Rooms)

  • Partial sea view
  • 861 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, a coffee table with snacks, and a large window with a view of trees.

Suite, 1 Bedroom

  • Partial sea view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A modern living room with a dining area, a sofa, a coffee table, and a view of the outdoors.

Suite, 2 Bedrooms

  • Partial sea view
  • 872 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Laguna Junior Suite)

A hotel room with a large bed, two bedside tables with lamps, a sofa, a balcony with outdoor furniture, and a view of the landscape.

Junior Suite, 1 King Bed (Laguna Junior Suite)

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Garden)

Room

Junior Suite, 1 King Bed (Garden)

  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Accessible, Jetted Tub

View from room

Junior Suite, 1 King Bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Oasi Junior Suite)

A hotel room with a bed, two pillows with zigzag patterns, a bedside lamp, and a wooden nightstand.

Junior Suite, 1 King Bed (Oasi Junior Suite)

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (View)

A hotel room with a bed, a sofa, a coffee table, and a balcony with a view of the sea.

Junior Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Grand Deluxe Room)

A hotel room with a large bed, two bedside lamps, a round table, and a wooden wardrobe.

Deluxe Room, 1 King Bed (Grand Deluxe Room)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Grand Deluxe Room)

A hotel room with a bed, a sofa, a chair, a table, and a view of the sea through a sliding door.

Deluxe Room, 1 King Bed (Grand Deluxe Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed (Garden)

A modern living room with a sofa, coffee table, and a view of a garden through a sliding glass door.

Suite, 1 King Bed with Sofa bed (Garden)

  • Garden view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed (View)

A modern living room with a sofa, coffee table, and chairs, a balcony with a view of the landscape, and a flat-screen TV.

Suite, 1 King Bed with Sofa bed (View)

  • Sea view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Shardana Suite W/View)

A resort with a pool, outdoor seating, and a view of the sea and hills.

Suite, 1 King Bed (Shardana Suite W/View)

  • Sea view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Chia

On bay.You'll find Monte Cogoni Beach and Campana Dune Beach within a 15-minute walk of this Domus de Maria hotel. Baia Chia Beach and Su Portu Beach are also within 2 miles (3 km).

What's nearby

  • Chia Golf Sporting Club - 12 min walk - 0.6 miles
  • Campana Dune Beach - 13 min walk - 0.7 miles
  • Monte Cogoni Beach - 16 min walk - 0.9 miles
  • Baia Chia Beach - 16 min walk - 0.9 miles
  • Su Portu Beach - 3 min drive - 1.6 miles

Getting around

  • Elmas Airport (CAG) - 64 min drive

Restaurants

  • ‪Ristorante Pizzeria Mirage - ‬4 min drive
  • ‪Bistrò Cafè Aquadulci - ‬4 min drive
  • ‪Bar Mongittu - ‬20 min walk
  • ‪Belvedere Restaurant - ‬11 min drive
  • ‪Tuerredda Beach Club - ‬7 min drive

About this property

Conrad Chia Laguna Sardinia

Family-friendly 5-star hotel near Monte Cogoni Beach
A private beach is featured. Conrad Chia Laguna Sardinia offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the luxury Conrad Chia Laguna Sardinia. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Domus de Maria hotel is smoke free.

  • 107 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Conrad Chia Laguna Sardinia offers 107 accommodations with minibars and bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Domus de Maria hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Conrad Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 17 and June 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 May, EUR 1.75 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 14 September, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 15 September - 31 December, EUR 1.75 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number IT111015A1000F1806

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Chia Laguna Hotel Laguna Domus de Maria
Chia Laguna Resort Laguna Domus de Maria
Chia Laguna Laguna Domus de Maria
Chia Laguna Laguna
Chia Laguna Laguna Domus ia
Chia Laguna Hotel Laguna
Conrad Chia Laguna Sardinia Hotel
Conrad Chia Laguna Sardinia Domus de Maria
Conrad Chia Laguna Sardinia Hotel Domus de Maria

Frequently asked questions

How close is Conrad Chia Laguna Sardinia to the airport?

Conrad Chia Laguna Sardinia is 37.7 mi (64-min drive) away from the Elmas Airport (CAG) airport, the closest popular airport to the property.

Does Conrad Chia Laguna Sardinia have an airport shuttle?

Conrad Chia Laguna Sardinia offers an airport shuttle 24 hours a day, on request, for a charge of EUR 110 per vehicle, one-way.

How close is Conrad Chia Laguna Sardinia to the beach?

This hotel is a short 13-minute walk from Monte Cogoni Beach and 14-minute walk from Campana Dune Beach. Don't forget your sunscreen!

Does Conrad Chia Laguna Sardinia offer free breakfast?

Conrad Chia Laguna Sardinia offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Conrad Chia Laguna Sardinia?

No, there is no casino at this hotel.

What time is check-in at Conrad Chia Laguna Sardinia?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Conrad Chia Laguna Sardinia?

This hotel offers free self parking.

Does Conrad Chia Laguna Sardinia have a pool?

Conrad Chia Laguna Sardinia features 2 outdoor pools and a children's pool.

Does Conrad Chia Laguna Sardinia have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Conrad Chia Laguna Sardinia have a spa?

Pamper yourself with a day at Conrad Spa, where you can enjoy body scrubs, mud baths, and body treatments.

How close is Conrad Chia Laguna Sardinia to downtown Domus de Maria?

Conrad Chia Laguna Sardinia is 0.9 mi away from Chia.

Conrad Chia Laguna Sardinia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 81 reviews
Rating 8 - Good. 15 out of 81 reviews
Rating 6 - Okay. 12 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting for the hotel is beautiful. It’s quite a quiet hotel and kids are technically welcome at the Conrad but it didn’t feel like that. There is however a great and bigger pool at the Village as part of the broader resort so that was great and the beach is gorgeous. The kids club staff are really lovely and have lots of energy. Rooms are great and location great for exploring beautiful beaches.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience overall, but lacked any wow factor. The Conrad itself was fine and the pool was a good thing to have access to. The beach is lovely. Overall though it was very expensive and the food at the Conrad itself was too expensive. The wider resort was more reasonable but not up to the its 4 star rating. We wouldn’t go again but whilst each element was fine it was too much money for the overall experience.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the hotel staff even better!
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Nice family resort.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. Plentiful breakfast and nice evening meals. Staff very polite and happy to help with anything. A couple of lovely beaches within a 15 minute walk but a golf buggy shuttle was available also. Resort fairly empty as early in the season, only one restaurant open but it appeared like there would be more choice later in the year. Would definitely return.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff great food excellent stay
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Liked: Amenities
Good pools
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 6 stars resort

Amazing better then most American 5 stars resort Super 😊 happy
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is quiet and situated near beautiful beaches.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel, fantastic facilities, wonderful restaurants and food, excellent entertainment in the evenings, 5 Star services for transport to fantastic beaches. A big call out to all the friendly and helpful staff to ensure you have a wonderful holiday. This is the third time I have been to the hotel and would highly recommend anyone looking for 5 star luxury in Sardinia.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I feel selfish because I don’t want crowds , but I’m going to share this anyway this is the one of the most beautiful resorts in the world. It’s a dream the beaches, the tennis the outdoor Terraces, it’s simply a dream
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best places to stay

Amazing time at Conrad Chia. The hotel was beautiful, the staff was amazing, and the beaches were spectacular. 12/10 recommend
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was 10/10. Impeccable service!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. Staff was friendly and knew our names. Transfers to the beach were easy and timely . Would definitely recommend.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful rooms great staff horrible location in the middle of nowhere .
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, staff were extremely friendly and helpful. Location is very nice, but not a lot to do in surrounding areas. There is a shuttle service to take guests down to the beach. The beach was absolutely gorgeous. The Terrazza restaurant had a great breakfast buffet every morning.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, very pleasant and nice staff!!! Wish the weather would better during our stay!!! Overall, great impressions!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing but rave reviews for our stay at the Conrad Chia Laguna Sardinia. Our villa was spacious and well appointed overlooking one of the pools as well the area beyond to the Mediterranean Sea.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short weekend holiday

Beautiful and quiet hotel. The staffs are super friendly and helpful. Food in the restaurants for breakfast and dinner are amazing, beautifully presented and tasty. It would be better if the hotel can provide more daily activities, such as some classes in the gym. And the SPA is not the biggest, but functional.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Great stuff! We booked Oasi Deluxe Room and it was more like mini villa. Shuttle to the beach going constantly. Beach is beautiful and very well maintained. Highly recommended!
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Having worked in high end hospitality management for over a decade, I understand the pressure during busy periods, however that shouldn’t detract from the customers experience. Service is what makes or breaks a hotel. Sadly the service here lacked massively. Apart from the staff members mentioned. What I find even more shocking is the replies to critical feedback from the Hotel’s Director General. Defensive and threatening rather than taking feedback onboard to improve services. This is NOT what the Hilton brand would expect The housekeeping staff were always smiley and pleasant. The staff at breakfast just aren’t attentive. Again, no service with a smile. The exception to this was a lady called Elletra who was great every time we saw her! Thank you. I had some dealings with customer service to arrange a cake and flowers for my wife’s birthday. Guilia was very helpful. Thank you. Check out was the same as check in. The staff member didn’t smile once, didn’t even make eye contact with us. Again, not what you’d expect from a 5 star hotel. Enrico was always pleasant.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 4 nights in October and extended for an extra night as we were enjoying all so mugh. Staff were amazing and the winning edge of this property Overall the total offering of this resort (pools, beach, spa etc) were fabulous! Re the fabulous beach, one can order food, drinks etc straight to one’s comfortable sunlounge! Highly recommend.
Stayed 4 nights in Oct 2023

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