4/10 Poor
Waheed
Traveled with partner
Jun 29, 2025
Stayed at Fairmont and next to us was Raffles. Fairmonts windows were mostly dirty and looked like they hadnt been cleaned in a while whereas Raffles (next tower) looked like they'd been regularly cleaned.
Lady at check-in was quite standard with the check-in process and you'd like to think if you arrive early by approx 75 mins before check in time, they'd let you enter your room like other hotels have allowed us in the past but this lady did not offer but said she'd charge over a £100 extra to do that, kindly devlined and just waited instead. Orher staff were friendly. Complakned about the stained windows bug no offer to change to a different room.
Was open to pay extra for a room upgrade but the same lady didn't seen interested and just said the balcony sea view isn't accessible and if it did I'd have to sign some disclaimer to do so. Never had I experienced this at other many hotels I have stayed at. Then the pillows in the room were stained!
Thats the negatives.
The food was awesome at breakfast, lifts were quick and entry staff were helpful and friendly.
Overall, I'd give 2/5 stars for the experience.
Waheed
Stayed 2 nights in Jun 2025