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The Black Swan Hotel

3.0 star property
3-star hotel perfect for exploring Devizes

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Photo gallery for The Black Swan Hotel

Restaurant
Property entrance
Dining
Exterior
Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
25-26 Market Place, Devizes, England, SN10 1JQ
  • Place, Kennet & Avon Canal
    ‪3 min walk‬
  • Place, Wadworth Brewery
    ‪3 min walk‬
  • Place, Wiltshire Heritage Museum
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Devizes

Heart of Devizes.At this hotel, you'll be steps from Wadworth Brewery and within a 10-minute walk of Wiltshire Heritage Museum. Kennet & Avon Canal and Oare House are also within half a mile (1 km).

What's nearby

  • Kennet & Avon Canal - 3 min walk - 0.2 miles
  • Wadworth Brewery - 3 min walk - 0.2 miles
  • Wiltshire Heritage Museum - 5 min walk - 0.3 miles
  • Oare House - 9 min walk - 0.5 miles
  • Stonehenge - 34 min drive - 21.8 miles

Getting around

  • Melksham Station - 17 min drive
  • Bristol International Airport (BRS) - 83 min drive

Restaurants

  • ‪The Pour House - ‬4 min walk
  • ‪British Lion - ‬7 min walk
  • ‪The Silk Mercer (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪White Bear - ‬4 min walk

About this property

The Black Swan Hotel

3-star hotel perfect for exploring Devizes
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available. A complete renovation of The Black Swan Hotel was completed in March 2016.

Smoking is allowed in designated areas at this 3-star Devizes hotel.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1737
  • Cooked-to-order breakfast (free)
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Smoking in designated areas
The Black Swan Hotel offers 12 accommodations with coffee/tea makers. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Devizes
Black Swan Hotel Devizes
The Black Swan Hotel Hotel
The Black Swan Hotel Devizes
The Black Swan Hotel Hotel Devizes

Frequently asked questions

How close is The Black Swan Hotel to the airport?

The Black Swan Hotel is 47.1 mi (83-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

Does The Black Swan Hotel have an airport shuttle?

Airport shuttle services are not available at The Black Swan Hotel.

Does The Black Swan Hotel offer free breakfast?

The Black Swan Hotel offers free cooked-to-order breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at The Black Swan Hotel?

No, there is no casino at this hotel.

What time is check-in at The Black Swan Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Black Swan Hotel?

This hotel offers free self parking.

Does The Black Swan Hotel have a pool?

The Black Swan Hotel does not have a pool.

Does The Black Swan Hotel have a spa?

There are no spa services available at this hotel.

How close is The Black Swan Hotel to downtown Devizes?

The Black Swan Hotel is 0.3 mi away from Devizes.

The Black Swan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 134 reviews
Rating 8 - Good. 45 out of 134 reviews
Rating 6 - Okay. 24 out of 134 reviews
Rating 4 - Poor. 17 out of 134 reviews
Rating 2 - Terrible. 10 out of 134 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great service clean spacious room and the breakfast on the morning was excellent would highly recommend this place , great value For money
Stayed 1 night in Oct 2020

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, lovely accommodation I would highly recommend
Stayed 2 nights in Sep 2020

8/10 Good

William, Kingston-upon-Thames

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic coaching inn, full of atmosphere, doing its best to serve its customers in present difficult (Covid) times.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast!
Stayed 1 night in Sep 2020

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, room comfort

Business trip.

Good central location, restrictions in place because of Covid19 but didn't hamper my stay. Room was clean and comfortable. Breakfast was plentiful.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Simon, Nottinghamshire

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. Perfectly clean. Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full') Decent 'bathroom (no bath but good shower and everything else good). Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner) NO tissues, HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST, NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space), TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed, Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in). 'Could have done better with a little effort / thought'.
Stayed 3 nights in Feb 2020

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Poor loo paper !

Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service with a smile

From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to. Well done all at the Black Swan, amazing service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for town centee shopping. The hotel car park is difficult to find and too small for staying guests.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky room...nice and quiet....lovely bathroom. The reception on the TV did not work properly.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The black swan Devises

From walking in the door to handing the room key back the staff at the black Swan were happy to help and chat . The room was exquisite and quaint . And the selection of foods available was fantastic . Thank you for such a relaxing stay
The gateway
Proper warming fire
Stayed 1 night in Nov 2019

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old English Inn, great for a short stay lovely breakfasts, staff hospitable
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night at The Black Swan! Quirky, friendly, organised. I stayed in Room 4, lovely bed, linen and a good shower. I swapped my room for a double upon arrival as had booked a twin, which was dealt with quickly and with smiles. There was a vibrant atmosphere in the bar and restaurant throughout the day and of course Devizes didn't dissapointed in terms of having something to keep me occupied. As a single traveller I felt safe and thoroughly enjoyed my little trip. The cooked breakfast was also very good. I would definitely recommend and return!
Stayed 1 night in Oct 2019

8/10 Good

jeff

Stayed 2 nights in Sep 2019

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is a lovely hotel with lovely amenities and truly lovely staff.
Stayed 1 night in Sep 2019

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spouse and I had an amazing 2 nights staying at the Black Swan Inn. We were looking for a getaway and found this little gem hidden in the Market Place of Devizes. The staff were great and their eagerness to provide a service that enhanced our time there was nothing short of brilliant. The food was and is amazing and for an evening meal, I can really recommend their chicken dish for two to share. We stayed in room four which wasn't a big room but is in character with this listed building and room sizes of the time. It had, I'm sure, the tallest king size bed in the world and you had to literally climb into bed (I wonder if this is where the saying comes from), it do'es kind of overshadow the room but the comfort of it certainly makes you forget that. The shower is to die for with amazing water pressure and the only thing that would enhance it, would be the addition of a handheld showerhead for those hard to get at places. The only other thing I would add is that a pedestal fan wouldn't go amiss for the summer nights. Now to the bit that may put off some folk or attract others, the Black Swan Inn is listed as one of the 7 most haunted hotels in Britain, a fact that we were not aware of and more so, we were staying in room 4, the haunted room. This
Stayed 2 nights in Sep 2019

10/10 Excellent

Julie, Jersey C.I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bags of character

staff bent over backwards to make our stay a great one, hotel had bags of character as did Shirley!! Loved the live music and jamming sessions but really sorry that Florence and John are leaving and the hotel and bar are to be updated and refurbished.
Stayed 2 nights in Oct 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Pete, Cardiff, Wales

Liked: Staff & service, property conditions & facilities, room comfort

Nice old England hotel

Really nice old England hotel. Loads of character with big open fire places and old oak beams. Feels like your staying back in time but with all the mode cons like WiFi and power showers. Really enjoyed my stay great atmosphere and welcoming staff plus u get a good full English breakfast in the morning. Will definitely come back for another visit 😉
Stayed 1 night in Sep 2017

10/10 Excellent

John, Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the Black Swan

Great place to stay, very atmospheric and quirky. Room 4 had some interesting antique furniture. The hotel is a feast for the eyes, lots of interesting things to look at. On the Friday we stayed there was a live band, and a mix of people calling in, from young to old. The staff were very helpful , breakfast was great. We were told about ghosts which had been seen at the Hotel. Tis pity it is changing ownership as I fear it will lose its charming quirky character. John
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017