For check-in, the lady at reception, Yeshmi, was great! The staff were very friendly. The only issue we had was that there was no elevator, and since we were traveling with elderly people, it was difficult for them to use the stairs. Also, there was a bit of a moldy smell inside the rooms. We checked three rooms and chose one on the third floor, where the smell was much lighter. Overall, the staff were wonderful and welcoming. The hotel is close to Pamukkale—only about a 7-minute drive—and there’s a 101 supermarket right next door, which was really convenient.