"I want to particularly thank the airport manager and food and beverage manager. They were extremely helpful. The food and beverage manager help use re ... " More
In shopping district
Your stay at this Connaught Place hotel places you within 2 miles (3 km) of India Gate and Rashtrapati Bhavan. Jama Masjid and Lodhi Garden are also within 3 miles (5 km).
Luxury amenities
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy the 24-hour health club and perks like free valet parking and free WiFi.
Free Internet, soaking tubs
The 320 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and refrigerators.
Apr 1, 2017 by Shangri-La Team
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team
Feb 2, 2017 by Navpreet Singh Dua
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you at the hotel. Warm Regards Team Shangri-La
The following facilities or services will be unavailable from January 16 2021 to March 31 2021 (dates subject to change):
Shangri-La's - Eros Hotel, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. There are 3 meeting rooms available. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury Shangri-La's - Eros Hotel, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of Shangri-La's - Eros Hotel, New Delhi was completed in December 2017. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Shangri-La's - Eros Hotel, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2017.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.