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Holiday Inn Express New Delhi International Airport T3, an IHG Hotel

3-star property
Level 5, Terminal 3, New Delhi, 1-855-201-7819
2.9 out of 5
See all 8 travelocity Reviews

"Had a little difficulty find the location inside the airport " More

By a verified traveler on Tue 17 Dec 2019

Points Of Interest

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Hotel Description

3-star spa hotel, connected to the airport in South West

City center stay

Your stay at this South West hotel places you within 3 miles (5 km) of Worldmark and Central Mall. DLF Promenade Vasant Kunj and Fortis Hospital are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This traditional hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Standard Room, 1 Queen Bed (International WIng)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$163* Per night/room Dec 9 - Dec 10

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Domestic Wing)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds (Domestic Wing)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express New Delhi International Airport T3, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express New Delhi International Airport T3, an IHG Hotel

Everyone (5) Family (2)
5 out of 5
Had a little difficulty find the location inside the airport

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 24, 2019 by Team Holiday Inn Express

Dear guest, Thank you for the feedback. Your feedback is passed to the team and we would ensure you have a great experience next time you visit us. Sincerely,

5 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by Rajat

Dear guest, Thank you for sharing your stay experience with us. We are delighted to know that you liked your stay at the hotel. Looking ng forward to serving you again during your next transit at the hotel. Sincerely,

2 out of 5
The check-in to this hotel is awful - I have now stayed here twice and the same experience was had each time. Last night, arriving very late and hoping to get some rest before an early flight, the check-in staff were again very slow. There were 3-4 people behind the desk at any given point in time. They asked for my passport and then told me to go wait in the lobby for 5 minutes. When they called me back, I was told that I had booked for the domestic wing, not international. This was not true and I showed my Travelocity receipt to prove this. Five more minutes passed as they talked to someone on the phone and kept mentioning that I had booked through Expedia which I told them was incorrect several times. About 20 minutes after I first arrived, they slapped a key on the counter. I waited then asked what the room was - they then got a key card holder and told me my room. I walked away, exhausted, then got called back and asked for my passport again. Then I headed down to my room...and the card didn't work. Walked back to the desk, got them to recode, then went back to the room and it was finally working. Room was fine - although lots of wear and tear (e.g., towel bar falling off the wall). Checkout in the morning managed to take 10 minutes even though I had pre-paid for the room and spent a total of about 4 hours in the hotel. I know there's no competition but you'd think an international brand like Holiday Inn would have more pride in their service.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 21, 2019 by Rajat

Dear guest, Thank you for your feedback regarding your stay at the Holiday Inn Express New Delhi International Airport T3, India. We take our guests comments very seriously and always strive to provide comfortable and friendly accommodations. On behalf of the hotel, I'm sorry we fell below your expectations regarding front desk service. We will address this concern. We hope you give us a chance in the future to show you how great our hotel is. Sincerely,

1 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 21, 2019 by Rajat

Dear guest, Thank you for sharing your stay experience with us. We deeply regret the inconvenience caused. We hope you give us a chance in the future to show you how great our hotel is. Best regards,

1 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Hotel

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

4 out of 5
It was nice and comfortable stay, but could not tune in to any news channel.

Posted by on Mar 7, 2019

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Comment from Hotel Management

May 2, 2019 by GM

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

4 out of 5
Location is key for the weary traveler. The wifi is also better than before and easier to connect to, but still had some choice quality issues when on a work meeting.

Posted by on Feb 26, 2019

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1 out of 5

Pretty bad!

Only good thing about it isbtgat its at the terminal

Posted by on Feb 19, 2017

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Comment from Hotel Management

May 8, 2017 by Ashish Uppal

Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Your feedback will help us in improving continuously and we hope to see you at the hotel again on your next transit. Best Regards, Arya SJB Rana General Manager Holiday Inn Express New Delhi International Airport Terminal 3

About the Holiday Inn Express New Delhi International Airport T3, an IHG Hotel

Location Level 5, Terminal 3, New Delhi, 110 037

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour health club, spa services, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express New Delhi International Airport T3, an IHG Hotel. This 3-star New Delhi hotel is smoke free.

  • 93 guestrooms or units
  • 5 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Holiday Inn Express New Delhi International Airport T3, an IHG Hotel offers 93 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Great Room-Domestic Wing - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered. Open 24 hours. Reservations are required.

Great Room-Intl.Wing - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 4
  • Reflexology
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Airplane to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must have a departure flight from Terminal 3 to check in at this hotel. Check-in is available to the guest 24 hours prior to a guest’s scheduled departure from Terminal 3. Full flight details must be provided to the hotel in advance. Guests must check in using the domestic or international wing, depending on the destination of their onward flight.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

To get to the property, guests need to transfer by Airplane. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express New Delhi International Airport T3, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit guests to exit the airport terminal from check-in until check-out. A maximum stay of 24 hours is allowed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express New Delhi Int'l Airport T3 Hotel
  • Holiday Inn Express Int'l Airport T3 Hotel
  • Holiday Inn Express Int'l Airport T3
  • Express New Delhi T3, An Ihg
  • Holiday Inn Express New Delhi International Airport T3

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.