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City Empire New Delhi

3.0 star property
3-star hotel near Chandni Chowk, connected to a shopping center

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Photo gallery for City Empire New Delhi

Lobby sitting area
Coffee and/or coffee maker
Superior Room | Premium bedding, memory foam beds, in-room safe, individually furnished
Deluxe Triple Room | Premium bedding, memory foam beds, in-room safe, individually furnished
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055
  • Chandni Chowk
    ‪2 min drive‬
  • Red Fort
    ‪3 min drive‬
  • India Gate
    ‪8 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Triple Room

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

New Delhi

Paharganj stay.Your stay at this Paharganj hotel places you within 3 miles (5 km) of Chandni Chowk and Red Fort. Also, India Gate is within 3 miles (5 km) and Rashtrapati Bhavan is within 6 miles (10 km).

What's nearby

  • Jama Masjid - 2 min drive - 1.2 miles
  • Chandni Chowk - 2 min drive - 1.4 miles
  • Red Fort - 3 min drive - 1.6 miles
  • Rashtrapati Bhavan - 6 min drive - 2.9 miles
  • India Gate - 8 min drive - 2.7 miles

Getting around

  • New Delhi Station - 5 min walk
  • New Delhi Metro Station - 11 min walk
  • Ghaziabad (HDO-Hindon) - 45 min drive

Restaurants

  • ‪Darbar - ‬10 min walk
  • ‪Wow Cafe - ‬6 min walk
  • ‪Kitchen Cafe - ‬8 min walk
  • ‪The Indian Grill Restaurant - ‬8 min walk
  • ‪Vagabond - ‬7 min walk

About this property

City Empire New Delhi

3-star hotel near Chandni Chowk, connected to a shopping center
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A sauna, a terrace, and barbecue grills are also featured at the business-friendly City Empire New Delhi. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star New Delhi hotel.

  • 32 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
City Empire New Delhi offers 32 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. These individually furnished accommodations have separate dining areas and include desks. Memory foam beds feature premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. This New Delhi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

English, Hindi, Russian

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 per person
  • Snack bar/deli

Things to do

  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 500 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 200 per person
  • Rollaway bed fee: INR 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number HTL/DCPLic/2017/77

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Empire@ New Delhi Railway Station Hotel
City Empire lhi Railway Hotel
City Empire New Delhi Hotel
City Empire New Delhi New Delhi
City Empire New Delhi Hotel New Delhi
City Empire@ New Delhi Railway Station
City Empire at New Delhi Railway Station

Frequently asked questions

How close is City Empire New Delhi to the airport?

City Empire New Delhi is 12.3 mi (45-min drive) away from the Ghaziabad (HDO-Hindon) airport, the closest popular airport to the property.

Does City Empire New Delhi have an airport shuttle?

Airport shuttle services are not available at City Empire New Delhi.

Does City Empire New Delhi offer free breakfast?

Free breakfast isn’t provided at City Empire New Delhi, but buffet breakfast is offered for a fee of INR 200 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at City Empire New Delhi?

No, there is no casino at this hotel.

What time is check-in at City Empire New Delhi?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at City Empire New Delhi?

This hotel offers free self parking and valet parking.

Does City Empire New Delhi have a pool?

City Empire New Delhi does not have a pool.

Does City Empire New Delhi have a spa?

There are no spa services available at this hotel.

How close is City Empire New Delhi to downtown New Delhi?

City Empire New Delhi is 2.1 mi away from New Delhi.

City Empire New Delhi Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 8 out of 48 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bhavneet

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ishant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Clean Atmospheric Hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the photos shown were taken at least ten years ago, nothing is true when you walk in. All the rooms are exceptionally tiny, so you can’t even walk around the room. There is not even a wardrobe or space to keep your suitcase or clothes. The air conditioning is very poor and you have to call the reception every time to switch it on. There was no extractor fan in the shower. They highlighted far too many facilities but when I went nothing was there. They simply asked me to go to the nearest slum for everything. The breakfast was absolutely disgusting.. overall I had a such a horrible experience and it’s completely waste of money..
Stayed 2 nights in Mar 2024

2/10 Terrible

Feryar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were not ready , dirty terrible,
Stayed 1 night in Mar 2022

10/10 Excellent

Rajeswari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Randy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Not too clean, no amenities in the bathroom. No hot water in the shower. Bad smell in the room.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iT WAS FINE THANK YOU THOUGH A SMALL HOTEL THINGS WERE FINE AND NEAT
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I picked this hotel because of it’s proximity to the Railway Station. The train trips I booked all seemed to leave early in the morning & it was a short 2 minute walk to the station with no need for a tuk tuk. This was a great convenience for me & meant that I could say in bed just a little longer. The staff provided good service & even knocked on my door to present me with a lovely slice of cake. This was a clean & basic hotel & reasonably priced. It did the job for me & I would stay there again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

SUSAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness
Not much toilet paper. Tv didn't work. Shower not to western standards. Tea and coffee was good though. Pre Arranged driver to pick us up from airport never turned up. Breakfast overpriced. Staff service was average
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

A WELL-LOCATED PLACE BUT DIRTY

Pros: Great location, good-helpful staff, and excellent tour-driver. It is better and cheaper to take the driver the hotel offers to do sight-seeing and to go to places like Agra and Jaypur, instead of taking the train. Do not try to buy tickets on-line; it is a nightmare and American cards are not accepted for some reason. Stay away from travel agencies since their prices are too high. The hotel is close to Connaught Place, and we recommend to take the Tuk Tuk instead so you will not be harassed by people selling you stuff or working for agencies. You can see all the main attractions in Delhi in three days. Cons: Breakfast was always Indian style (with curry and spicy). Everything was always dirty (plates, glasses, silver ware, etc.) despite the fact that we pointed this issue out many times. The room is also hot. The rooms of the hotel may be cleaned upon request, and when they do it, it is not properly done. The bathroom has no curtain, which gets the bathroom wet all the time. We asked the TV to be fixed and they did not do it properly. Also, when the tour-driver takes you to do sight-seeing, at lunch time the restaurants do not let him eat with you. Bosses mistreat workers. And we did not like that. We always invited the driver to eat with us. Many people in India still have to learn the lessons from Mahatma Gandhi. We let the manager of the hotel know what we thought about discrimination and mistreatment.
Stayed 7 nights in Aug 2019

4/10 Poor

Disappointed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work and the staff wouldn’t give an extra water bottle even though we paid for an extra person. The bill ended up being 3 times the cost of the listing on Expedia and we were subject to a crazy amount of hidden fees. Would not recommend.
Stayed 1 night in May 2019

10/10 Excellent

Hangyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really kind and the hotel facility is up to date in general
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
over all good The complimentary breakfast is not sufficient and also coffee has been served alongwith breakfast
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Dirty bed sheets small room bad local area.not suggested..
Stayed 3 nights in Mar 2019

6/10 Okay

Purificacion

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't pick us up at airport as promised and then blamed us, said they would track the flight and meet us there but didn't. Bed was horrible and found staff rude and unhelpful.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The locality is very thrash. Horrible place near the railway station. The metro station is far away. No places to eat nearby and the hotel does not offer breakfast. The room is tiny. But hotel service is friendly.
Stayed 2 nights in Feb 2019

8/10 Good

seungbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time backpacking

Communication with the hotel was good from the start and were willing to help. A pick up from the airport was arranged and was there on time. On arrival check in was efficient and the room was ok however it was next to the restaurant and was a bit noisy so I asked for a different room in the morning and thematic agent sorted it immediately. The manager was extremely helpful and arranged a taxi for the day for 1600INR for the day which took me around Delhi for the day. He was willing and able to help with anything you needed. Nothing is ever perfect but the hotel was decent for what your paying and very accessible to the main parts of the city.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good stay

Nice friendly staff, great location clean room, hot water .
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at city empire

What a wonderful place .Girish who was the reception manager/ checking in host could not have been more helpful . I got my booking date wrong and they still honoured it at no extra charge . They do not overcharge or try to take advantage. Breakfast was lovely wifi excellent and comfortable bed .i could not have found better at this great price .so good i booked again .Thank you Girish ...from GS UK Tourist
Stayed 1 night in Jan 2019

10/10 Excellent

Log

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018