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4.2 out of 5

"The property was very well maintained and the cleanliness was above all expectations " More

By a verified traveler on Sun 14 Mar 2021

Hotel Description

Beachfront aparthotel near New Smyrna Beach

On the beach

Within a 10-minute walk of this Horton Shores aparthotel, you'll find Detwiler Park and Flagler Avenue Park. New Smyrna Beach and Coronado Community United Methodist Church are also within half a mile (1 km).

3 outdoor pools

This aparthotel features 3 outdoor pools and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A 24-hour business center, a snack bar/deli, and a communal living room are also on offer.

Free WiFi, comfy beds

Featuring conveniences like microwaves and coffee/tea makers, the 147 apartments also offer free WiFi and flat-screen TVs with cable channels. Balconies or patios, pillowtop beds, and separate bathtubs and showers are also available. Housekeeping is available on request.

Suite, Non Smoking, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Non Smoking, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Coconut Palms Beach Resort II a Ramada by Wyndham ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Palms Beach Resort II a Ramada by Wyndham

Everyone (11) Couples (6) Family (5)
5 out of 5
The property was very well maintained and the cleanliness was above all expectations

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 14, 2021 by Azalea

Thank you for your feedback. We're glad you enjoyed your stay and hope to see you again in the future.

5 out of 5
I liked how you can open your sliding glass door in the living room and in your bedroom to view the ocean and the pool and how big the place was and how nice it was the people there were nice and professional its a nice place to stay at.

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 6, 2021 by Torey

Thank You for the feedback! We are very happy you enjoyed your stay!

5 out of 5
Wonderful pools, right on the beach! Friendly staff. Clean and comfortable room. Highly recommend.

Posted by , from Asheville, NC on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Cheryl

Thank you for the awesome review, we appreciate you!

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Cheryl

Thank you for the great review, we appreciate you!

5 out of 5
We loved staying here...Very convenient to shopping and Flagler Ave.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Cheryl

Thank you for the great review, we hope you come back soon.

5 out of 5
I like that it is ocean front. Everything is great!

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Cheryl

Thank you for the great review, we appreciate you

4 out of 5
I’ve stayed at this property a few times. You can’t beat the location. The staff is professional and takes care of your every need. I’ve never experienced any issue that was not resolved to my satisfaction.

Posted by , from Bradenton, Fla on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Cheryl

Thank you for the great review, we appreciate you.

4 out of 5
Beautiful place close to beach and convinent. Room a little worn out shower curtain kept falling down bedroom slide door would stick open. Very spacious but not comfortable could use a up grade

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 4, 2019 by Cheryl

Thank you for your review, I hope you reported the issues to the front desk. Hope to see you again.

1 out of 5
My room had massive water damage in the main room no gfi plugs in the bathroom and very few working plugs. I also was supposed to get an ocean view room and got one with no privacy and a get view of the parking lot spoke and texted many times with staff and the Workman let it slip that they were not supposed to have rented the room and have known about the bubbled ceiling and bowing wall and peeling paint but could not move me I booked this for my daughter’s graduation and couldn’t even iron her robes for lack of amenities promised and sleeping in the room made my sinuses bleed and woke with a migraine

Posted by on May 12, 2019

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Comment from Hotel Management

May 14, 2019 by Cheryl

My sincere apologies, I will pass this on the management.

4 out of 5
This is the second visit to this property. This visit, our room was a little worn but clean. Location is great, pools refreshing, Karen, the front desk mgr is awesome! Very helpful and accommodating. The challenge with this property is getting the room you want. If you get through Booking or a Travelocity you can’t be guaranteed where you land up. They are robo assigned. So e times you luck out with a great room, sometimes not.

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Sherry

Thank you for the great review and the kudos to Karen, We will let her know and I will also pass on your concerns to upper management. Thanks again and hope to see you soon.

About the Coconut Palms Beach Resort II a Ramada by Wyndham

Location 611 S Atlantic Ave, New Smyrna Beach, FL 32169

Renovations + Closures

The property will be renovating from May 3 2021 to November 12 2021 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Coconut Palms Beach Resort II a Ramada by Wyndham offers its guests 3 outdoor swimming pools. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Coconut Palms Beach Resort II a Ramada by Wyndham also features barbecue grills, a picnic area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this New Smyrna Beach aparthotel.

  • 147 guestrooms or units
  • 6 levels
  • 5 buildings
  • Bar or lounge
  • Deli
  • Cabanas on the beach (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (limited hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Coconut Palms Beach Resort II a Ramada by Wyndham offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Private balcony or patio
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

3 outdoor swimming pools are on site.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per week
  • Service fee: USD 12.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Palms Beach
  • Coconut Palms Beach Resorts
  • Coconut Palms Resorts
  • Coconut Palms Resorts Aparthotel
  • Coconut Palms Resorts Aparthotel Beach
  • Coconut Palms Beach Hotel New Smyrna Beach
  • Coconut Palms Beach Resort
  • Hotel Coconut Palms Beach
  • Coconut Palms Beach Resorts Aparthotel New Smyrna Beach
  • Coconut Palms Beach Resorts Aparthotel
  • Coconut Palms Beach Resorts New Smyrna Beach
  • Coconut Palms s Aparthotel
  • Coconut Palms Beach Resorts
  • Coconut Palms Beach Resort II a Ramada by Wyndham Aparthotel

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.