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Hepburn Spa Retreat

5.0 star property
5-star luxury hotel near Hepburn Bathhouse & Spa

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Photo gallery for Hepburn Spa Retreat

Exterior
Indoor pool
Wellness Villa (Optional Twin) | Egyptian cotton sheets, premium bedding, minibar, individually decorated
Full-size fridge, microwave, stovetop, dishwasher
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Spa
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-22 Mineral Springs Crescent, Hepburn Springs, VIC, 3461
  • Hepburn Bathhouse & Spa
    ‪3 min walk‬
  • Hepburn Mineral Springs Reserve
    ‪7 min walk‬
  • Lake Daylesford
    ‪7 min drive‬

Room options

View all photos for King or Twin Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King or Twin Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Wellness Villa

Full-size fridge, microwave, stovetop, dishwasher

Wellness Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Wellness Villa (Optional Twin)

Full-size fridge, microwave, stovetop, dishwasher

Wellness Villa (Optional Twin)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Retreat Villa

32-inch flat-screen TV with digital channels, TV, fireplace

King Retreat Villa

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hepburn Springs

City center retreat .With a stay at this Hepburn Springs hotel, you'll be steps from Hepburn Bathhouse & Spa and a 5-minute walk from Hepburn Mineral Springs Reserve. Hepburn Springs Golf Course and Lake Daylesford are also within 3 miles (5 km).

What's nearby

  • Hepburn Bathhouse & Spa - 3 min walk - 0.2 miles
  • Hepburn Mineral Springs Reserve - 7 min walk - 0.4 miles
  • Convent Gallery - 5 min drive - 3.1 miles
  • Daylesford Regional Visitor Information Centre - 6 min drive - 3.3 miles
  • Lake Daylesford - 7 min drive - 3.6 miles

Getting around

  • Daylesford Station - 6 min drive
  • Melbourne Airport (MEL) - 76 min drive

Restaurants

  • ‪Daylesford Brewing Co. - ‬5 min drive
  • ‪Harvest Cafe - ‬4 min drive
  • ‪Pizzeria La Luna - ‬4 min drive
  • ‪Cliffy's Emporium - ‬5 min drive
  • ‪Hepburn Pizza - ‬8 min walk

About this property

Hepburn Spa Retreat

5-star luxury hotel near Hepburn Bathhouse & Spa
There's a snack bar/deli on site. Hepburn Spa Retreat offers its guests a full-service spa and an indoor pool. The luxury Hepburn Spa Retreat also features a terrace, a garden, and a hair salon. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hepburn Springs hotel.

  • 10 guestrooms or units
  • 2 levels
  • Built in 2013
  • Deli
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
Hepburn Spa Retreat offers 10 air-conditioned accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include minibars and coffee/tea makers.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English

Similar properties

Exterior

Hepburn at Hepburn

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 289 reviews
$189 nightly
The price is $208
Jul 3 - Jul 4
Total includes taxes and fees
Hepburn at Hepburn

Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Minibar
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 75

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The check-in location differs from the property location; go to: [Hepburn Bathhouse & Spa reception]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 75

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hepburn Spa Retreat Hotel Hepburn Springs
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat Hotel Hepburn Springs

Frequently asked questions

How close is Hepburn Spa Retreat to the airport?

Hepburn Spa Retreat is 62.2 mi (76-min drive) away from the Melbourne Airport (MEL) airport, the closest popular airport to the property.

Does Hepburn Spa Retreat have an airport shuttle?

Airport shuttle services are not available at Hepburn Spa Retreat.

Does Hepburn Spa Retreat offer free breakfast?

Hepburn Spa Retreat does not offer free breakfast.

Is there a casino at Hepburn Spa Retreat?

No, there is no casino at this hotel.

What time is check-in at Hepburn Spa Retreat?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hepburn Spa Retreat?

This hotel offers free self parking.

Does Hepburn Spa Retreat have a pool?

Hepburn Spa Retreat features an indoor pool.

Does Hepburn Spa Retreat have a spa?

This hotel has a spa, which features body wraps, massages, and facials.

How close is Hepburn Spa Retreat to downtown Hepburn Springs?

Hepburn Spa Retreat is 0.6 mi away from Hepburn Springs.

Hepburn Spa Retreat Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 18 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
Stayed 3 nights in Feb 2025

8/10 Good

Danielle

Stayed 4 nights in Dec 2024

2/10 Terrible

Raelene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this venue did not deliver. Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
Stayed 2 nights in Nov 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very relaxing accommodation
Stayed 2 nights in Oct 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Quiet and warm.
Stayed 1 night in Apr 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Damian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The couch look like it’s had a life but beside that not bad
Stayed 3 nights in Feb 2024

6/10 Okay

Corinna

Traveled with partner
Liked: Cleanliness
Great location, good sized room with a kitchenette which is convenient. It wasn’t what we were expecting; I wouldn’t describe it as luxury. The place could use a few updates: there were stains on the couch, the fireplace didn’t work, the audio system wasn’t usable without a cable which wasn’t present. There were no amenities for the spa which was a shame as it’s a good way to entice people to buy more products - it could be for purchase, give people the option! The bath was difficult to get in and out of and needed a step in as the sides were so high. The blackout curtains aren’t full blackout and a lot of light streams through from the night lights outside and in the morning. If you stay in one of the ground floor villas, be aware that you can hear those at the top walking up and down. I wouldn’t stay here again at that cost, it just wasn’t value for money. Much like staying in an Airbnb but no extra little touches that make a stay memorable.
Stayed 2 nights in Jan 2024

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Bethany

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Traveled with partner
It was secluded and close to spa
Stayed 1 night in Nov 2023

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was reception in the resort, you had to go to the Spa Mineral side, and then no information about how to contact anyone for after hours assistance. Housekeeping items were low. No steak knives, no tissues, lights above beds hanging a bit loosely. Needs some maintenance. Not walkable to anywhere except the mineral spa pool.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay so peaceful and quiet very close to the bathing house and a easy drive to Daylesford, plenty of places to eat and some nice walks too.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonidas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a treat. This retreat has everything you need for a truly restful and relaxing stay. The enormous jetted tub, gas fireplace and cosy yet clean and minimalist furnishings made for a heavenly few days.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retreat was perfect. It had everything we needed for a lovely get away, even a welcome basket which was greatly appreciated and walking distance to the mineral springs. Would highly recommend !!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the tranquility of the area. The room was very space ,luxurious and extremely well appointed. I would definitely recommend it for a couple and I would come back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retreat, awesome spa, super comfy king bed and lovely warm fire. Will definitely return. Thank you
Stayed 3 nights in Apr 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was lovely, and located very close to all of the sights that my partner and I were there to enjoy. The only downside was that despite the welcome book stating there was access to Foxtel, there didn't appear to be a remote available for this purpose. There also was no aerial connected to the TV in the bed area. We had a somewhat uncomfortable experience with the amount of flies that gained access to the villa, however were very grateful for the can of Raid included with the room. Overall we had a lovely weekend and would be happy to stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil, Sandringham

Traveled with partner
Liked: Cleanliness, staff & service
Great position opposite the baths. Perfect for a romantic getaway - spa, wood /gas fire place. Cheers.

6/10 Okay

Hock Guan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

5 star hotel badly maintained

From the exterior, the villa looks good and even upon entering seeing the private jacuzzi feels good but once we start staying there, we find the place very poorly maintained. The light at our living was not working, the workman came with his boots on and step all over the carpet and floor. The jacuzzi in our room has a hole on the side cover by a foam board! This is supposedly a 5 star hotel, it is quite unacceptable! There is no staff to ask if our stay was good or not, the whole place is just managed by a staff who is the spa. It is very disappointing.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ellysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
We were told 3 pm check in. At 3 30 pm upon being given a key we entered a messy yet to be cleaned facility No time could be ogives as to when it would be available. We cancelled our booking
Stayed 1 night in Apr 2022