2/10 Terrible
Robert
Viaje en grupo
12 abr. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
Just a disgrace Certainly not what you would expect from the mantra or accor chain. The harbour view room was dirty and very dated. Couldn’t see out the windows as they were covered in a black grime as were the window sill and frame. Shower is a bath/shower so put your thongs on to avoid standing on the filthy non slip mat. Mould and dirt in bathroom and mirror dotted with brownish spots all over that are in the glass.Basin cracked. When we said we must be in the worst room in the hotel the on duty manager said no we definitely weren’t. Really Hate to see those rooms.She also verbally agreed that we deserved a refund of some sort given the state of the room however 5 days later and they haven’t even been professional enough to respond to the email we were asked to send Can only advise you to not stay at this hotel It shares the building with Central and air b’n’b so strange set up.that means any improvements or repairs need to be approved by a body corporate which seems to mean nothing gets done It gives Darwin tourism a bad name
Robert
Se hospedó 1 noche en abril de 2025