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Alaya Heritage Resort and Spa

Property class: 4.5
Upscale Art Deco resort perfect for exploring Darjeeling

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Photo gallery for Alaya Heritage Resort and Spa

A hotel room with two beds, a large window, a wooden ceiling, and a view of the sea.
A multi-story hotel with balconies, a paved street, and a railing along the sidewalk.
A spacious lobby with a wooden reception desk, sofas, and a large window offering a view of the outdoors.
A bathroom with a marble wall, a sink, a hairdryer, and a mirror.
A conference room with round tables and green chairs, equipped with glassware and napkins.

Reviews

3.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Lebong Cart Rd, Darjeeling, WB, 734101
  • Place, Everest Museum
    ‪13 min walk‬
  • Place, Raj Bhavan
    ‪1 min drive‬
  • Place, Himalayan Mountaineering Institute Museum
    ‪4 min drive‬
  • Airport, Gangtok (PYG-Pakyong)
    ‪152 min drive‬

Room options

View all photos for Premium Room, Balcony, Hill View

A bedroom with a large bed, a view of the outdoors, and a wooden ceiling.

Premium Room, Balcony, Hill View

  • Valley view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Darjeeling

Heart of Darjeeling.You'll be within half a mile (1 km) of Everest Museum and 2 miles (3 km) of Raj Bhavan with a stay here. St Joseph's College and Chowrasta are also within 2 miles (3 km).
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What's nearby

  • Everest Museum - 13 min walk - 0.7 miles
  • Padmaja Naidu Himalayan Zoological Park - 14 min walk - 0.8 miles
  • Raj Bhavan - 1 min drive - 0.3 miles
  • St Joseph's College - 3 min drive - 1.4 miles
  • Himalayan Mountaineering Institute Museum - 4 min drive - 1.6 miles

Getting around

  • Darjeeling Station - 27 min drive
  • Gangtok (PYG-Pakyong) - 178 min drive

Restaurants

  • ‪Glenarys - ‬4 min drive
  • ‪Kunga Restaurant - ‬5 min drive
  • ‪Noryang Tibetan Kitchen - ‬5 min drive
  • ‪Keventer's - ‬5 min drive
  • ‪Penang's Restaurant - ‬5 min drive

About this property

Alaya Heritage Resort and Spa

Upscale Art Deco resort perfect for exploring Darjeeling
Alaya Heritage Resort and Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this resort measures 1500 square feet (139 square meters) and includes a conference center. Spa services, tour/ticket assistance, and a picnic area are also featured at the luxury Alaya Heritage Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Darjeeling resort.

  • 20 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Dining venue
Alaya Heritage Resort and Spa offers 20 accommodations with espresso makers and safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

Room amenities

Entertainment

  • 32-inch LED TV with satellite premium channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alaya Heritage Resort and Spa

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

Property Registration Number 19AAJCT2409G1ZA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alaya Heritage Spa Darjeeling

Alaya Heritage Resort and Spa Resort

Alaya Heritage Resort and Spa Darjeeling

Alaya Heritage Resort and Spa Resort Darjeeling

Frequently asked questions

How close is Alaya Heritage Resort and Spa to the airport?

Alaya Heritage Resort and Spa is 49.9 mi (178-min drive) away from the Gangtok (PYG-Pakyong) airport, the closest popular airport to the property.

Does Alaya Heritage Resort and Spa have an airport shuttle?

Alaya Heritage Resort and Spa offers an airport shuttle 24 hours a day, on request, for a charge of INR 3500 per vehicle, one-way.

Does Alaya Heritage Resort and Spa offer free breakfast?

Free breakfast isn’t provided at Alaya Heritage Resort and Spa, but buffet breakfast is offered for a fee of between INR 250 and 400 per person.

Is there a casino at Alaya Heritage Resort and Spa?

No, there is no casino at this resort.

What time is check-in at Alaya Heritage Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Alaya Heritage Resort and Spa?

This resort offers free self parking.

Does Alaya Heritage Resort and Spa have a pool?

Alaya Heritage Resort and Spa does not have a pool.

Does Alaya Heritage Resort and Spa have a restaurant?

Yes, there is a restaurant on site.

Does Alaya Heritage Resort and Spa have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy sports massages.

How close is Alaya Heritage Resort and Spa to downtown Darjeeling?

Alaya Heritage Resort and Spa is 1.2 mi away from Darjeeling.

Alaya Heritage Resort and Spa Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

3.0/10

Staff & service

3.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Pragnesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not exist ,
Stayed 3 nights in May 2026

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