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"Laguna Cliffs Marriott Resort and Spa provided for a wonderful stay. Rooms were comfortable, staff was great. Had a little issue with the bell desk, ... " More

By a verified traveler on Tue 20 Feb 2018

Hotel Description

Family-friendly 4-star resort near Doheny State Beach

Oceanside stay

Within a 10-minute walk of this Lantern District resort, you'll find Dana Point Harbor and Doheny State Beach. Mission San Juan Capistrano and Aliso Beach Park are also within 6 miles (10 km).

Luxury amenities

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour fitness center and perks like free WiFi.

Comfy beds, WiFi

The 378 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with Netflix, and other amenities include WiFi and pillowtop beds.

Standard Room, Resort View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$239* Per night/room Oct 27 - Oct 28

Room, Partial View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Laguna Cliffs Marriott Resort and Spa ratings based on 35 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Laguna Cliffs Marriott Resort and Spa

Everyone (13)
4 out of 5
Honestly the room could have been better cleaned - the floor was grubby/gritty when we went in on day 1. The trash in the room wasn't emptied when the room was done after our first night's stay. The cushion on the bed was lying against the wall on the floor when the room was done after the first night's stay. Not brilliant. We had breakfast on Sunday and the table wasn't cleaned properly before we were guided to it either - there was syrup smeared in to the table that had not been cleaned properly.

Posted by , from Bakersfield on Aug 27, 2018

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2 out of 5

Ants in our room, no refund afforded

Before we arrived, we called in about 1.5 hrs prior and requested that our room have a mini fridge so that we could store our 4 month old's milk therein. We did not received said fridge until about 1.5 hrs AFTER we arrived. Essentially it took the hotel 3 hours to bring up a 20lbs fridge to our room. Nonetheless, we tried to make the best of it.....Our room had an army trail of ANTS, however it was too late in the day to make a big fuss about it. My two year old kept waking up at night thinking he has ants on him. I brought this to the attention of the hotel staff the following day, they moved us to another room immediately. Upon check out, I explained our not so amazing experience to the front desk, the stated that ALL they could do was waive the resort fee ($37) for our first night in the ant infested room. I dropped $2,000 in 2 nights at this hotel, so that I would not have to deal with this. The location is beautiful, the customer service is unbecoming of a 4+ star hotel. I will not return nor will I recommend to friends and family. (videos of the ants are available upon request)

Posted by on Aug 7, 2018

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Comment from Hotel Management

Aug 13, 2018 by Staff

Please accept our sincere apologies for the unfortunate ant issue you described. As I’m sure you are aware, we take great pride in providing a high level of service and quality to our guests and you can be assured that this is not our standard. Ecolab was contacted immediately to address the issue accordingly. Usually we receive many fine compliments from our guests and we hope you will look upon this incident as an exception and not the rule.

5 out of 5

Wonderful Stay

Pros: The staff is exemplary. The views are stunning, and the rooms are immaculate.
Cons: Coordinate the menus. Better communication with bell desk.
Laguna Cliffs Marriott Resort and Spa provided for a wonderful stay. Rooms were comfortable, staff was great. Had a little issue with the bell desk, but that was taken care of, and then some. They went out of their way to make sure we were comfortable. The menus between the The Vue (restaurant), The Overview (Lounge), and in room dining should be coordinated a little better. Late in our stay we we found you could get full menu in each. We also eventually got used to the daily alarms that caused all the doors to shut. I surmised this was due to a renovation being done in one of the other wings. Not really much of an inconvenience though. In all, it was an extremely enjoyable stay.

Posted by on Feb 20, 2018

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2 out of 5

Not the best experience.

The hotel staff was not very nice, they kept staring at us like we didn't belong there, but we were paying customers. They charge you $37 just to park for one night, that's a bit much if you ask me, I don't think I'll be staying here again.

Posted by on Jun 13, 2017

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Comment from Hotel Management

Jun 17, 2017 by Tiffany Coslett Director of Front Office

Good Afternoon, Thank you for taking the time to share your feedback with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the service failures encountered during your stay. We appreciate your feedback regarding our parking fee and will certainly take your comments under review. In recent parking fee surveys we’ve conducted with our fellow resorts located on the coastline, we have found our parking rate to be in line and are actually the most economical. We do appreciate your time and thank you for sharing your feedback.

5 out of 5

Great place, scenery, clean!

Wonderful scenery, clean, relaxing, great help. Courteous staff. Convenient location.

Posted by on Feb 17, 2017

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Comment from Hotel Management

Feb 24, 2017 by Manager

Thank you for you recent review. We are delighted to hear that you enjoyed your stay with us. We are happy that we not only met your expectations but exceeded them. We appreciate your compliments and we hope that you visit us again in the future, we'd love to welcome you back.

5 out of 5
Great place for a family vacation. Lots to do at resort and surrounding area. Did not like mandatory valet parking at $37.00 per day.

Posted by on Nov 30, 2016

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Comment from Hotel Management

Dec 2, 2016 by Manager

Thank you for your 5 star review. We are delighted to hear that you and your family enjoyed your stay with us. We are happy that you were able to enjoy the activities outside of the resort. We hope you visit us again soon.

4 out of 5

Great property, easy beach access.

Arrived late, walked to the beach (which was less than 200 yards away.) The only negative was the high resort fee ($25/day) and the cost to park (37.50/day.) Also got nickeled and died for another $2.50/day for some unknown fee. It was worth it, it just would have been nice to know up front.

Posted by , from Las Vegas on May 19, 2016

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5 out of 5

Nice stay at this resort!

Nice Stay at this resort with beautiful views of the pacific!

Posted by , from Orlando, FL on Feb 1, 2016

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Comment from Hotel Management

Feb 5, 2016 by Manager

Thank you for your review. We are delighted to hear that you enjoyed your stay with us Rlynn. We hope you visit us again in the future.

5 out of 5

Nice hotel, fun location, good rates & convenient!

Met a friend enjoyed the spa, walked to near by restaurant had great food, weather was great, feel safe, fun beach shops within walking distance. Very convenient location and very reasonable.

Posted by on Jan 19, 2016

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Comment from Hotel Management

Jan 27, 2016 by Manager

We are delighted to hear that you enjoyed your spa treatment during your stay with us. We hope you and your friend return for another fun visit.

3 out of 5

Beautiful! But we wary of hidden fees!

Beautiful hotel and great location, but when booking a "great price" online, I was not aware of the additional $35 fee for onsite parking, in addition to the $25 resort fee. No longer a great price as advertised.

Posted by , from Orange County on Dec 15, 2015

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About the Laguna Cliffs Marriott Resort and Spa

Location 25135 Park Lantern, Dana Point, CA 92629

Property Features

Laguna Cliffs Marriott Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a terrace, and gift shops/newsstands are also featured at the luxury Laguna Cliffs Marriott Resort and Spa. Parking is available for a fee. This 4-star Dana Point resort is smoke free.

  • 378 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (39.6 km / 24.6 mi)
  • Train station: San Juan Capistrano Depot (7.4 km / 4.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Laguna Cliffs Marriott Resort and Spa offers 378 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch LED televisions come with pay movies and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Dana Point resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Laguna Cliffs Marriott Resort and Spa has a restaurant on site.

OverVue Lounge - Overlooking the ocean, this cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

OverVue Cafe - This café serves breakfast and light fare. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Jet skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment

Spa Services

The Spa at Laguna Cliffs has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 29.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 for adults and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Late check-out fee: USD 150.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cliffs Laguna
  • Cliffs Marriott
  • Cliffs Marriott Resort
  • Laguna Cliffs
  • Laguna Cliffs Marriott
  • Laguna Cliffs Marriott Resort
  • Laguna Marriott Resort
  • Marriott Resort Laguna Cliffs
  • Laguna Cliffs Marriott Resort Hotel Dana Point
  • Laguna Cliffs Marriott Resort Hotel
  • Laguna Cliffs Marriott Resort Dana Point
  • Laguna Cliffs Marriott Hotel Dana Point
  • Marriott Dana Point
  • Marriott Laguna Cliffs
  • Dana Point Marriott
  • Laguna Cliffs Marriott Dana Point
  • Laguna Cliffs Marriott Resort Spa
  • Laguna Cliffs Marriott And Spa
  • Laguna Cliffs Marriott Resort and Spa Resort
  • Laguna Cliffs Marriott Resort and Spa Dana Point
  • Laguna Cliffs Marriott Resort and Spa Resort Dana Point

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Dana-Point-Hotels-Laguna-Cliffs-Marriott-Resort-and-Spa.h26529-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.