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Mercure Danang French Village Bana Hills

4-star property
An Son, Hoa Ninh, Da Nang, Da Nang 1-855-201-7819
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

"The check out time was odd. The hotel won’t let us check in until 2:00pm, but required us to check out at 10:30am. The normal checkout time usually ... " More

By a verified traveler on Sun 29 Dec 2019

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Hotel Description

Family-friendly 4-star hotel near Ba Na Hills

Hoa Vang stay

With a stay at this Hoa Vang hotel, you'll be steps from Ba Na Hills and Sun World Ba Na Hills. Golden Bridge and Linh Ung - Ba Na Pagoda are also within 2 miles (3 km).

Renovated in 2022

This hotel features 5 restaurants, an indoor pool, and a gym. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 3 coffee shops/cafes and free perks like valet parking and WiFi in public areas.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room May 6 - May 7

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Twin Beds (Ancient French Village view)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mercure Danang French Village Bana Hills ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Mercure Danang French Village Bana Hills

5 out of 5
The check out time was odd. The hotel won’t let us check in until 2:00pm, but required us to check out at 10:30am. The normal checkout time usually at or by 12:00pm.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Hotel Management Team

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The location itself is very popular with local visitors so it could be crowded during daytime. Check in time at 10:30am and check-out time is 14.00pm.However, we are very flexible for early check-in if possible, it depends on the hotel occupancy and if the previous guests check-out on time. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that we have a chance to serve you come back for next trip. Warm regards,

About the Mercure Danang French Village Bana Hills

Location An Son, Hoa Ninh, Da Nang, Da Nang

All-inclusive Details

All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mercure Danang French Village Bana Hills are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Mercure Danang French Village Bana Hills offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There are 5 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Mercure Danang French Village Bana Hills. An area shuttle within 40 kilometers, a theme park shuttle, and a roundtrip airport shuttle are available for a fee. Self parking and valet parking are free. A complete renovation of Mercure Danang French Village Bana Hills was completed in January 2022. Smoking is allowed in designated areas at this 4-star Da Nang hotel.

  • 461 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • 3 coffee shops
  • Meeting rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 40 kilometers, and theme park shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Mercure Danang French Village Bana Hills offers 461 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

La Crique - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

L'Etable - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.

Cafe Postal - Onsite coffee shop. Open daily.

Maison Du Roi - Onsite restaurant. Open daily.

Le Grenier - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 693000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Danang French Village Bana Hills

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 289000 for adults and VND 145000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 693000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Hotel Mercure Danang French Village Bana Hills Hoa Vang
  • Hoa Vang Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hotel
  • Hotel Mercure Danang French Village Bana Hills
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Da Nang
  • Mercure Danang French Village Bana Hills Hotel Da Nang

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.