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Grand Hotel

5.0 star property
5-star luxury hotel near Main Market Square

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Photo gallery for Grand Hotel

Banquet hall
Hallway
Palace Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Palace Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Royal Road
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Business Room

8.0 out of 10
Very good
(1 review)
  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Apartment

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Room

  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Palace Suite

Palace Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Palace Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Kraków Old Town
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 179 reviews
$184 nightly
The price is $198
Jan 2 - Jan 3, 2026
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About the neighborhood

Kraków

City center stay.With a stay at this Kraków Old Town hotel, you'll be steps from Dominik Rostworowski Gallery and Historical Museum of Krakow. Main Market Square and Florianska Street are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Royal Road - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 3 min walk - 0.2 miles
  • Galeria Krakówska - 8 min walk - 0.5 miles

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Główny Station - 19 min walk
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Pod Papugami - ‬2 min walk

About this property

Grand Hotel

5-star luxury hotel near Main Market Square
A winery is on site. Grand Hotel offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq m of conference space
  • Winery on site
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (PLN 180 per day)
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 120 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Library
  • Sauna
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways (25 inches high)
  • Magnifying mirror
  • Portable hoist available
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 120 per person
  • Airport shuttle fee: PLN 160 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: PLN 180 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

How close is Grand Hotel to the airport?

Grand Hotel is 9.8 mi (25-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Grand Hotel have an airport shuttle?

Grand Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PLN 160 per vehicle, one-way.

Does Grand Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Hotel, but buffet breakfast is offered for a fee of PLN 120 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hotel?

Free parking is not available at this hotel. Self parking is available for PLN 180 per day.

Does Grand Hotel have a pool?

Grand Hotel does not have a pool.

Does Grand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grand Hotel have a spa?

This hotel doesn't have a spa, but it does offer facials, mani/pedis, and massages.

How close is Grand Hotel to downtown Kraków?

Grand Hotel is 0.1 mi away from Kraków.

Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 758 reviews
Rating 8 - Good. 251 out of 758 reviews
Rating 6 - Okay. 117 out of 758 reviews
Rating 4 - Poor. 42 out of 758 reviews
Rating 2 - Terrible. 13 out of 758 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Penelope

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes, Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The location. The rooms. The amenities. The staff. Above and beyond. We had so much fun and loved the location so much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Duarte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
Stayed 7 nights in Sep 2024

4/10 Poor

Penny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.
Stayed 2 nights in Jul 2024

10/10 Excellent

KRZYSZTOF, Warsaw

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Stayed 4 nights in Jun 2024

8/10 Good

Aleksander

Liked: Room comfort
Ciekawa budowla historyczna, brakuje trochę menedżera, który zadba o standardy. Uśmiech na twarzy obsługi na szczęście jest, ale potrzeba jeszcze szybkiej nauki i dobrych chęci
Stayed 1 night in May 2024

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
Stayed 3 nights in Apr 2024

8/10 Good

Ewelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Hyun kun

Liked: Cleanliness, staff & service, room comfort
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Stayed 3 nights in Dec 2023

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas trip to Krakpw

We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Hotel is Grand

Wonderful classic, historic hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Property conditions & facilities

A mistake to book this.

It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
Stayed 1 night in Oct 2023