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LP Los Portales Hotel Cusco

3.5-star property
Av El Sol 602, Cusco, Cusco 1-855-201-7819
4.3 out of 5
Excellent!
See all 3 travelocity Reviews

"nothing like the photos or the website .. expected a upscale restaurant in the hotel and instead the restaurant was a room off the lobby " More

By a verified traveler on Tue 12 Sep 2023

Points Of Interest

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Hotel Description

3.5-star adults-only hotel near Plaza de Armas

City center stay

Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Centro Qosqo de Arte Nativo and Centro de Textiles are also within half a mile (1 km).

Business services

This hotel features a restaurant, a coffee shop, and free WiFi in public areas. Traveling on business? Take advantage of the 24-hour business center, laundry service, and airport drop-off service. A terrace, a library, and luggage storage are also on offer.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$96* Per night/room Apr 20 - Apr 21

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

LP Los Portales Hotel Cusco ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for LP Los Portales Hotel Cusco

Everyone (3)
3 out of 5
nothing like the photos or the website .. expected a upscale restaurant in the hotel and instead the restaurant was a room off the lobby

Posted by on Sep 12, 2023

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Comment from Hotel Management

Oct 8, 2023 by LP Los Portales Hotel Cusco.

Dear Brian,On behalf of the entire hotel team, we want to thank you for telling us about your stay at LP Los Portales Cusco Hotel. The comments of our guest are a very important tool for us, so we would like to ask you to detail your experience a little more.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel and we look forward to welcoming you very soon. Kind regards

5 out of 5
Extremely good location. Very good value.

Posted by on Jul 14, 2023

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Comment from Hotel Management

Aug 24, 2023 by LP Los Portales Hotel Cusco.

Dear George,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,

5 out of 5

Posted by on Jul 14, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 24, 2023 by LP Los Portales Hotel Cusco.

Dear Alex,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,

About the LP Los Portales Hotel Cusco

Location Av El Sol 602, Cusco, Cusco 84

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly LP Los Portales Hotel Cusco. This 3.5-star Cusco hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Cusco Wanchaq Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport drop-off

Room Amenities

LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 9:00 AM.

LP Los Portales Hotel Cusco has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 11 AM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 2
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Portales Cusco
  • LP Los Portales
  • LP Los Portales Cusco
  • LP Los Portales Hotel
  • LP Los Portales Hotel Cusco
  • Lp Los Portales Cusco Cusco
  • LP Los Portales Hotel Cusco Hotel
  • LP Los Portales Hotel Cusco Cusco
  • LP Los Portales Hotel Cusco Hotel Cusco

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.