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JW Marriott El Convento Cusco

5-star property
Esquina De La Calle Ruinas 432, Cusco, Cusco 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 6 Travelocity Reviews

"Very beautiful hotel with excellent breakfast and friendly and helpful staff! " More

By a verified traveler on Mon 05 Aug 2019

Points Of Interest

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Hotel Description

5-star luxury hotel near Plaza de Armas

Cusco retreat

At this Cusco Historic Center hotel, you'll be well placed to visit Plaza de Armas and Cusco Cathedral, both within a 5-minute walk. San Pedro Market and UNSAAC Yale International Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free buffet breakfast each morning.

Comfy beds, WiFi

The 153 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include memory foam beds, iPod docks, and LCD TVs with cable channels.

Classic Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Non Smoking (Inca)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

JW Marriott El Convento Cusco ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott El Convento Cusco

Everyone (5)
5 out of 5
Very beautiful hotel with excellent breakfast and friendly and helpful staff!

Posted by on Aug 5, 2019

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5 out of 5
The staff was very welcoming and polite. When members of our group were in need of assistance the staff were extremely helpful and provided oxygen and other tips to help prevent us from continuing to get sick. Thank you! Hope to see you again in the future!

Posted by on Apr 24, 2019

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5 out of 5
This hotel was by far the most beautiful hotel I have ever stayed in. The staff was very friendly and helpful. The rooms were always clean and the food was amazing.

Posted by on Mar 16, 2018

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5 out of 5
Excellent staff and very accommodating. Rooms and common areas are impeccable. Nice spa and pool on lower level.

Posted by , from Chicago, IL on Jan 8, 2018

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5 out of 5
Loved this hotel. It is really nice and the staff was so nice and helpful, they want to make your stay a great one, always caring about you.

Posted by on May 29, 2017

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5 out of 5
It is an incredible hotel, people from the staff are really nice, very attentive, and caring we really loved the hotel !!

Posted by on May 28, 2017

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About the JW Marriott El Convento Cusco

Location Esquina De La Calle Ruinas 432, Cusco, Cusco 8002

Renovations + Closures

This property is closed from March 21 2020 to August 31 2020 (dates subject to change).

Property Features

JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury JW Marriott El Convento Cusco. This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Alejandro Velasco Astete Intl. Airport (CUZ) (5.1 km / 3.2 mi)
  • Train station: Cusco Wanchaq Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Cusco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 5:00 AM to 10:00 AM.

Qespi Bar - Onsite bar.

Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site.

Spa Services

Health Club Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 41.30 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Cusco
  • JW Marriott Hotel Cusco
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Hotel
  • JW Marriott El Convento Cusco
  • JW Marriott El Convento
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Cusco Cusco
  • JW Marriott El Convento Cusco Hotel Cusco

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.