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5.0 out of 5

"Very beautiful hotel with excellent breakfast and friendly and helpful staff! " More

By a verified traveler on Mon 05 Aug 2019

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Hotel Description

5-star luxury hotel in Cusco Historic Center

Cusco Historic Center stay

With a stay at this Cusco Historic Center hotel, you'll be steps from Museum of Religious Art and Twelve Angled Stone. UNSAAC Yale International Center and Hatunrumiyoc are also within half a mile (1 km).

Award-winning

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Business travelers can take advantage of the business center. Enjoy the sauna and free full breakfast each morning.

Room, 2 Double Beds, Non Smoking, No View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$216* Per night/room Mar 2 - Mar 3

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (Inca)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Terrace, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

JW Marriott El Convento Cusco ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott El Convento Cusco

Everyone (5)
5 out of 5
Very beautiful hotel with excellent breakfast and friendly and helpful staff!

Posted by on Aug 5, 2019

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5 out of 5
The staff was very welcoming and polite. When members of our group were in need of assistance the staff were extremely helpful and provided oxygen and other tips to help prevent us from continuing to get sick. Thank you! Hope to see you again in the future!

Posted by on Apr 24, 2019

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5 out of 5
This hotel was by far the most beautiful hotel I have ever stayed in. The staff was very friendly and helpful. The rooms were always clean and the food was amazing.

Posted by on Mar 16, 2018

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5 out of 5
Excellent staff and very accommodating. Rooms and common areas are impeccable. Nice spa and pool on lower level.

Posted by , from Chicago, IL on Jan 8, 2018

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5 out of 5
Loved this hotel. It is really nice and the staff was so nice and helpful, they want to make your stay a great one, always caring about you.

Posted by on May 29, 2017

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5 out of 5
It is an incredible hotel, people from the staff are really nice, very attentive, and caring we really loved the hotel !!

Posted by on May 28, 2017

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About the JW Marriott El Convento Cusco

Location Esquina De La Calle Ruinas 432, Cusco, Cusco 8002

Property Features

JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a business center and limo/town car service. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury JW Marriott El Convento Cusco. This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Cusco Wanchaq Station (1.2 km / 0.7 mi)

Room Amenities

JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. 49-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily.

Qespi Bar - Onsite bar.

Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 41.30 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Internet access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • JW Marriott Cusco
  • JW Marriott Hotel Cusco
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Hotel
  • JW Marriott El Convento Cusco
  • JW Marriott El Convento
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Cusco Cusco
  • JW Marriott El Convento Cusco Hotel Cusco

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.