See all properties

Best Western Cades Cove Inn

2.5 star property
Hotel near Great Smoky Mountains National Park in Townsend

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, Shadows of the Past Hiking/Biking Trail
    ‪3 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsend

In Townsend .Your stay at this hotel will put you steps from Shadows of the Past Hiking/Biking Trail and a 5-minute walk from Townsend Visitor Center. Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum are also within half a mile (1 km).

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • Shadows of the Past Hiking/Biking Trail - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center - 2 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Little River Pub And Deli - ‬2 min drive
  • ‪Subway - ‬6 min walk

About this property

Best Western Cades Cove Inn

Hotel near Great Smoky Mountains National Park in Townsend
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center and a vending machine are also featured at the business-friendly Best Western Cades Cove Inn. Free self parking is available.

This Townsend hotel is smoke free.

  • 54 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Premium bedding, desk, blackout drapes, iron/ironing board
Townsend Gateway Inn
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,001 reviews
$64 nightly
The price is $73
Jan 21 - Jan 22
Total with taxes and fees
Townsend Gateway Inn

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

How close is Best Western Cades Cove Inn to the airport?

Best Western Cades Cove Inn is 21.3 mi (32-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Cades Cove Inn?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on Jan 16, 2026 start from $79.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Cades Cove Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Cades Cove Inn.

Does Best Western Cades Cove Inn offer free breakfast?

Best Western Cades Cove Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Cades Cove Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Cades Cove Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Cades Cove Inn?

This hotel offers free self parking.

Does Best Western Cades Cove Inn have a pool?

Best Western Cades Cove Inn does not have a pool.

Does Best Western Cades Cove Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Cades Cove Inn to downtown Townsend?

Best Western Cades Cove Inn is 0.5 mi away from Townsend.

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room. Close to attractions.
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing fancy but it’s clean, convenient, and the staff were pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice parking area. Parked right in front of my room. Room was spacious and well taken care of. Would stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was great. Very friendly gentleman for the breakfast! Different stay again
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, convenient and a great staff. Will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff | Access to National Park | Quiet | half hour drive to Gatlinberg & Pigeon Forge
Stayed 5 nights in Oct 2025

10/10 Excellent

Marnie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and neat! Staff was very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wilma E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. The staff was friendly, helpful & extremely polite. Parking was good & location of BW was only a couple minutes drive from National Park. The only thing I would change next time would be requesting bottom floor. Second floor is rough on old folks knees.
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the park, didn’t see a hot tub. Dog park looks like former pool area. Cornhole boards are in the dog park, but I don’t want to play on astroturf where dogs are walked.
Stayed 1 night in Oct 2025

10/10 Excellent

Emmadene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was professional, friendly & helpful. Our room was exceptionally clean. The only negative comment about Best Western is there are no elevators to get to second floor. If you don't do well on steps, request the 1st floor. The breakfast was good, as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 2 nights in Sep 2025

10/10 Excellent

Linda Lou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Oct 2025

4/10 Poor

Ilya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The smell of cleaning chemicals was so intense, we had to leave the door open. No windows either, there’s corn hook which is great but rather loud & joining rooms which was not something we expected. However, the strong chemical smell is really only notable issue.
Stayed 1 night in Oct 2025

6/10 Okay

Ruban

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Candy

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The breakfast was good with plenty of choices. The staff were all very friendly. It is walking distance to the festival event grounds.
Stayed 3 nights in Sep 2025

6/10 Okay

Caryn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners and staff are very friendly and helpful. Townsend is a great quiet alternative to the overdeveloped area surrounding gatlinburg.
Stayed 4 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv was way too cumbersome and complicated to use
Stayed 5 nights in Sep 2025