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Hotel Jacarandas

2.5 star property
Family-friendly stay with 2 outdoor pools in Cuernavaca

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Photo gallery for Hotel Jacarandas

Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes
Suite Presidencial | In-room dining
Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes
2 outdoor pools, pool umbrellas
Suite Tokiwa | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪4 min drive‬
  • Cuernavaca Cathedral
    ‪4 min drive‬

Room options

View all photos for Suite Tokiwa

Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes

Suite Tokiwa

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terraza A

Terraza A | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza A

  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Terraza B

Terraza B | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza B

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Cuernavaca

In Cuernavaca .You'll be within half a mile (1 km) of Chapultepec Ecological Park and 2 miles (3 km) of Juan Soriano Museum with a stay here. Teopanzolco Archaeological Zone and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are also within 2 miles (3 km).

What's nearby

  • Teopanzolco Archaeological Zone - 19 min walk - 1.0 mile
  • Forum Cuernavaca - 3 min drive - 1.4 miles
  • Galerias Cuernavaca Mall - 4 min drive - 2.4 miles
  • Cuernavaca Cathedral - 4 min drive - 1.9 miles
  • Tabachines Golf Club - 6 min drive - 3.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Sanborns Cuernavaca Casa de Piedra - ‬6 min walk
  • ‪Burger King - ‬11 min walk
  • ‪El Samborsito - ‬11 min walk
  • ‪Excellency Express. Comida China - ‬7 min walk

About this property

Hotel Jacarandas

Family-friendly stay with 2 outdoor pools in Cuernavaca
Hotel Jacarandas offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. A business center and meeting rooms are available. Spa services, a complimentary children's club, and a garden are also featured at the family-friendly Hotel Jacarandas. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cuernavaca hotel.

  • 86 guestrooms or units
  • Meeting rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Jacarandas offers 86 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cuernavaca by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,009 reviews
$70 nightly
The price is $83
Sep 22 - Sep 23
Total with taxes and fees
Holiday Inn Express Hotel & Suites Cuernavaca by IHG

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hotel Jacarandas.

Property is also known as

Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca

Frequently asked questions

How close is Hotel Jacarandas to the airport?

Hotel Jacarandas is 59.8 mi (93-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Jacarandas have an airport shuttle?

Airport shuttle services are not available at Hotel Jacarandas.

Does Hotel Jacarandas offer free breakfast?

Hotel Jacarandas does not offer free breakfast.

Is there a casino at Hotel Jacarandas?

No, there is no casino at this hotel.

What time is check-in at Hotel Jacarandas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Jacarandas?

This hotel offers free self parking and valet parking.

Does Hotel Jacarandas have a pool?

Hotel Jacarandas features 2 outdoor pools and a children's pool.

Does Hotel Jacarandas have a spa?

Pamper yourself with a day at Kauri Spa, where you can enjoy facials, body wraps, and body scrubs.

How close is Hotel Jacarandas to downtown Cuernavaca?

Hotel Jacarandas is 1.2 mi away from Cuernavaca.

Hotel Jacarandas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 183 reviews
Rating 8 - Good. 67 out of 183 reviews
Rating 6 - Okay. 10 out of 183 reviews
Rating 4 - Poor. 8 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2022

8/10 Good

Joshua

Stayed 2 nights in Jul 2022

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location for what I needed, and overall the property has everything you need
Stayed 3 nights in Jul 2022

10/10 Excellent

Sarahi

Stayed 1 night in Jul 2022

10/10 Excellent

Sarahi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
excellent quiet clean and safe place ideal for my family
Stayed 2 nights in Jul 2022

2/10 Terrible

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ES UN HERMOSO HOTEL,,,LASTIMA QUE ESTE TAN DETEREORADO,Y SI QUIERESDESCANSAR AQUÍ EN UN FIN DE SEMANA OLVIDALO HAY DEMASIADO DEMASIADO RUIDO AL REDEDOR IMPOSIBLE DESCANSAR
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
The manager and staff were great. They gave super service. The manager graciously allowed me to stay two hours beyond check-out time.
Stayed 2 nights in Nov 2021

4/10 Poor

Arturo

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The security was very rut and I very disappointed because was no friendly I was not coffee not breakfast not nothing for customer service I see very poor services .I will not recommend
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Angel Gustavo

Liked: Cleanliness, staff & service, room comfort

Good but old

Good in general, even tough, bedrooms, beds and other services are old and outdated. A renovation should be an urgent priority.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they have a 2 for one promotion for their buffets, take advantage of it. Well worth the price, incredible selection in all three daily buffets
Stayed 3 nights in Dec 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service

Good

You get what you pay
Stayed 2 nights in Jan 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay

Although we only stayed one night, I found the hotel to be very nice. I liked the fact that everything goes quiet after certain hours, and you can stroll the beautiful grounds so peacfully. I took some great pictures. I would definitely recommend this hotel if you are traveling with children.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and pools, taff were very helpful. Food was not great

10/10 Excellent

MIGUEL ANGEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy agradable, gracias por la atención.

10/10 Excellent

ENRIQUE

Stayed 2 nights in Dec 2022

10/10 Excellent

TANIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio.
Stayed 2 nights in Dec 2022

8/10 Good

Susana, Coyoacán

Traveled with family
Liked: Cleanliness, staff & service
Instalaciones un poco viejas. Deben remodelar o actualizarse

8/10 Good

ALCYNOE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le falta un poco de mantenimiento nada más. Todo lo demás súper bien. La atención buenísima.
Stayed 1 night in Nov 2022

4/10 Poor

Octavio Bonilla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Era un grandioso lugar con restaurante y ahora para tomar los alimentos hay que salir , no tienen ni un café , rente una suite , y estaba en pésimas condiciones ,,, Y muy cara No vuelvo a regresar
Stayed 1 night in Sep 2022

10/10 Excellent

Jose A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descanso de fin de semana para familias grandes
Stayed 2 nights in Jul 2022