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Hotel El Castillo

2.0 star property
Enjoy the indoor pool at this Cuernavaca hotel

Choose dates to view prices

Photo gallery for Hotel El Castillo

Courtyard
Romantic Room, Courtyard View | Bathroom | Shower, rainfall showerhead, towels, soap
Deluxe Room, Multiple Beds, Smoking, Garden View | Down comforters, free WiFi
Indoor pool
Superior Suite, City View | Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
carretera cuernavaca tepoztlán av. José, 39, Cuernavaca, MOR, 62300
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Galerias Cuernavaca Mall
    ‪18 min drive‬
  • Place, Cuernavaca Cathedral
    ‪35 min drive‬

Room options

View all photos for Romantic Room, Courtyard View

Romantic Room, Courtyard View | Down comforters, free WiFi

Romantic Room, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom | Down comforters, free WiFi

Basic Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room

Family Double Room | Down comforters, free WiFi

Family Double Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Suite, City View

Superior Suite, City View | Down comforters, free WiFi

Superior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 King Sofa Beds
  • Free WiFi

View all photos for Luxury Room, Balcony, Courtyard View

Luxury Room, Balcony, Courtyard View | Down comforters, free WiFi

Luxury Room, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Smoking, Garden View

Deluxe Room, Multiple Beds, Smoking, Garden View | Down comforters, free WiFi

Deluxe Room, Multiple Beds, Smoking, Garden View

  • Garden view
  • 438 sq ft
  • Sleeps 7
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Cuernavaca

In Cuernavaca .You'll be within 2 miles (3 km) of El Tepozteco National Park and 6 miles (10 km) of Parish of the Divine Savior with a stay here. University of the State of Morelos and La Paloma de la Paz are also within 6 miles (10 km).

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • Galerias Cuernavaca Mall - 18 min drive - 3.8 miles
  • Forum Cuernavaca - 21 min drive - 5.9 miles
  • Cuernavaca Cathedral - 35 min drive - 8.7 miles
  • Tabachines Golf Club - 37 min drive - 8.7 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Barbacoa el Hidalgense - ‬10 min walk
  • ‪Los Molcajetes - ‬17 min walk
  • ‪The Italian Coffe - ‬6 min drive
  • ‪Dragón Rojo - ‬6 min drive
  • ‪Barbacoa Díaz - ‬3 min drive

About this property

Hotel El Castillo

Enjoy the indoor pool at this Cuernavaca hotel
Hotel El Castillo offers its guests an indoor pool and laundry facilities. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Cuernavaca hotel.

  • 17 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
Hotel El Castillo offers 17 accommodations with complimentary bottled water and portable fans. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Heated pool maintenance fee: MXN 100 per stay
  • Laundry fee: MXN 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 9:30 AM to 9:00 PM.

Property is also known as

Hotel El Castillo Hotel
Hotel El Castillo Cuernavaca
Hotel El Castillo Hotel Cuernavaca

Frequently asked questions

How close is Hotel El Castillo to the airport?

Hotel El Castillo is 53.5 mi (97-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel El Castillo?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel El Castillo on Jun 12, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel El Castillo have an airport shuttle?

Airport shuttle services are not available at Hotel El Castillo.

Does Hotel El Castillo offer free breakfast?

Hotel El Castillo does not offer free breakfast.

Is there a casino at Hotel El Castillo?

No, there is no casino at this hotel.

What time is check-in at Hotel El Castillo?

Check-in start time: 2:30 PM; Check-in end time: anytime.

Is there free parking at Hotel El Castillo?

This hotel offers free self parking.

Does Hotel El Castillo have a pool?

Hotel El Castillo features an indoor pool. Guests can enjoy pool access from 9:30 AM to 9:00 PM.

Does Hotel El Castillo have a spa?

There are no spa services available at this hotel.

How close is Hotel El Castillo to downtown Cuernavaca?

Hotel El Castillo is 5.1 mi away from Cuernavaca.

Hotel El Castillo Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 16 out of 51 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2025

6/10 Okay

Allan Gilberto

Liked: Property conditions & facilities
Aceptable a secas
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Es un buen hotel, me gusto la atención, el unico que lanagya de el
Stayed 1 night in Feb 2026

8/10 Good

Jessica

Traveled with family and small children
Disliked: Amenities
En general las habitaciones están bien👍 Lo malo es que no separan las habitaciones de motel y hotel en cuestión familiar ya que en una de las habitaciones que rentamos tocó en la parte de motel y se escuchaba todos los gritos de los vecinos 😬
Stayed 1 night in Jan 2026

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable sencillo
Stayed 1 night in Nov 2025

8/10 Good

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy apacible lugar
Stayed 1 night in Nov 2025

2/10 Terrible

Ariadna Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy mala experiencia, no reservaron la habitación que pedí, apesar de eso decidi quedarme pero me asignaron una habitación sin cerrojo y con una sola cama cuando iba con mi hijo por lo que cancele en ese momento la habitación y me retiré a buscar otro en ese momento. La verdad, no lo recomiendo, es mejor ir directamente y si te conviene y convence adelante, pero nada que ver con lo que ofrecen en la aplicación. La verdad una decepción!!
Stayed 1 night in Oct 2025

2/10 Terrible

Enrique

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No contaba con agua el inodoro, no tenia jaban de manos ni para bañarse, no tenia agua caliente, tenia insecto vivos y muertos la habitación, las sabanas no se veian limpias, nos tuvieron que abrir otra habitación para ir al wc, en la recepción ni me daban buena información. Del tiempo que tengo utilizado Expedia es el peor hotel que he ido con mi familia.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

4/10 Poor

Ara

Traveled with family
Disliked: Cleanliness, staff & service
No coincide con las fotos de publicidad
Stayed 1 night in Jul 2025

2/10 Terrible

Luis Arnulfo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue desagradable, la piscina no estaba en servicio ni el restaurante, el baño con sarro
Stayed 2 nights in Jun 2025

6/10 Okay

Juan P

Stayed 1 night in May 2025

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación descuida y no había cable

Stayed 1 night in Apr 2025

4/10 Poor

Priscilla

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Traveled with partner
Disliked: Amenities
El servicio de telefono no hay, y en la primer gabitacion q me dieron no funcionaba la television y no habia toalla adicional y en la segunda havia hormiguitas en la habitacion
Stayed 1 night in Feb 2025

6/10 Okay

Liliana

Traveled with group
Stayed 1 night in Jan 2025

2/10 Terrible

miguel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

José Martín

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Rudyard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ana

Stayed 2 nights in Dec 2024

4/10 Poor

Nabora

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Las fotos estaban muy bonitas y el resultado fue otro totalmente diferente. Nada que ver con lo que venden, nada recomendable
Stayed 1 night in Dec 2024

6/10 Okay

Daniela

Stayed 2 nights in Dec 2024

2/10 Terrible

Montserrat

Traveled with family
No respetaron mi reservación, simplemente dijeron que no les habían pasado el “papelito” en donde las ponían y que yo no estaba registrada
Stayed 1 night in Nov 2024