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Hotel Italia

3.5 star property
3.5-star hotel near Calderon Park

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Photo gallery for Hotel Italia

Premium bedding, desk, laptop workspace, blackout drapes
Front of property
Free daily buffet breakfast
Reception
Standard Single Room, 1 Large Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Reviews
8.2

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
AV. HUAYNA CAPAC, AV. ESPAÑA, Cuenca, CUENCA
  • Popular LocationCalderon Park14 min walk
  • Popular LocationNew Cathedral of Cuenca16 min walk
  • Popular LocationRío Tomebamba & Calle Larga18 min walk
  • AirportCuenca (CUE-Mariscal Lamar)18 min walk

Room options

View all photos for Economy Single Room, 1 Twin Bed, Non Smoking

Economy Single Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Economy Single Room, 1 Twin Bed, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Quadruple Room, Non Smoking, City View

Premium bedding, desk, laptop workspace, blackout drapes

Family Quadruple Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

Family Room

  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Non Smoking, City View

Premium bedding, desk, laptop workspace, blackout drapes

Family Triple Room, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Classic Double Room, Non Smoking, City View

Classic Double Room, Non Smoking, City View | Premium bedding, desk, laptop workspace, blackout drapes

Classic Double Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • City view
  • Sleeps 4
  • 3 Twin Beds and 1 Double Bed

View all photos for Executive Single Room, 1 Large Twin Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Executive Single Room, 1 Large Twin Bed, Non Smoking

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

Standard Single Room, 1 Large Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Large Twin Bed, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cuenca

Heart of Cuenca.You'll find Calderon Park and New Cathedral of Cuenca within 2 miles (3 km) of this hotel. Río Tomebamba & Calle Larga and Alejandro Serrano Aguilar Stadium are also within 2 miles (3 km).

What's nearby

  • Calderon Park - 14 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Río Tomebamba & Calle Larga - 18 min walk
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Mall del Rio - 7 min drive

Getting around

  • Gaspar Sangurima Tram Station - 5 min walk
  • Luis Cordero (Hermano Miguel) Station - 11 min walk
  • Cuenca (CUE-Mariscal Lamar) - 3 min drive

Restaurants

  • Oro Mar - 3 min walk
  • Tiestos - 14 min walk
  • cositas - 9 min walk
  • Guajibamba - 10 min walk
  • Fabianos - 13 min walk

About this property

Hotel Italia

3.5-star hotel near Calderon Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Italia. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Cuenca hotel is smoke free.

  • 40 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Italia offers 40 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles from 6:00 PM to 8:00 AM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 6.20; reservation required
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6.20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPal. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Italia Cuenca
Italia Cuenca
Hotel Hotel Italia Cuenca
Cuenca Hotel Italia Hotel
Italia
Hotel Hotel Italia
Hotel Italia Hotel
Hotel Italia Cuenca
Hotel Italia Hotel Cuenca

Frequently asked questions

How close is Hotel Italia to the airport?

Hotel Italia is 1 mi (3-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Italia?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Hotel Italia on May 12, 2024 start from $52.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Italia have an airport shuttle?

Hotel Italia offers an airport shuttle 24 hours a day, on request, for a charge of USD 10 per vehicle, one-way.

Does Hotel Italia offer free breakfast?

Hotel Italia offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Italia?

No, there is no casino at this hotel.

What time is check-in at Hotel Italia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Italia?

This hotel offers free self parking and valet parking.

Does Hotel Italia have a pool?

Hotel Italia does not have a pool.

Does Hotel Italia have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Italia have a spa?

There are no spa services available at this hotel.

How close is Hotel Italia to downtown Cuenca?

Hotel Italia is 0.7 mi away from Cuenca.

Hotel Italia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Monica

Mejorar la calidad del desayuno
Stayed 3 nights in Feb 2024

8/10 Good

Michael, San Antonio,Tx.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk. I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Stayed 11 nights in Dec 2019

10/10 Excellent

Werner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Stayed 7 nights in Apr 2019

10/10 Excellent

RonB

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline). Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Stayed 2 nights in Mar 2019

8/10 Good

lucia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco deteriorada pero el servicio es muy bueno
Stayed 2 nights in May 2023

10/10 Excellent

CRISTINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Stayed 2 nights in Dec 2019

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019