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"The toilet need to be upgraded, the room is very old fashion with very poor lighting and the tv need fixing and only two outlets in the whole guest ro ... " More

By a verified traveler on Sat 22 Jun 2019

Hotel Description

3.5-star beachfront hotel near Pigeon Point Beach

On the beach

Within a 10-minute walk of this Crown Point hotel, you'll find Store Bay and Pigeon Point Beach. Fort Millford and Buccoo Reef are also within 2 miles (3 km).

Private beach, outdoor pool

A private beach, 2 restaurants, and 2 outdoor tennis courts are all featured at this traditional hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the onsite laundry facilities and in-room childcare.

LED TVs, refrigerators

In addition to LED TVs with digital channels, the 135 guestrooms offer balconies or patios and refrigerators. Other amenities include minibars, room service, and free bottled water. Housekeeping is available once per stay.

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Ocean View, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Coco Reef Resort and Spa ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coco Reef Resort and Spa

Everyone (1) Couples (1) Family (1) Other (1)
4 out of 5
The toilet need to be upgraded, the room is very old fashion with very poor lighting and the tv need fixing and only two outlets in the whole guest room (one with the tv and one in the bathroom with the hair dryer), so to charge my cell phone l have to p!ug out the tv, also to make coffee l have to plug out the tv. The bathroom plug is too high. Otherwise the room is clean and comfortable. The ambiance is great. The hotel itself is beautiful.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 14, 2019 by Management & Staff of Coco Reef Resort & Spa

Thank you for your detailed feedback; we are working to improve the concerns raised

4 out of 5
Loved the location, less than 5 mins away from the airport. Had it’s own private beach right on site. Staff was friendly and helpful. I wasn’t a fan of the tiny ants in the bathroom but it really didn’t hurt and probably should be expected in a tropical climate.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 30, 2019 by Management & Staff of Coco Reef Resort & Spa

Thank you for your well-balanced review. We are happy to learn that you enjoyed the resort amenities and our standard of service. Hope to see you again one day.

4 out of 5

Probably one of the nicer hotels on Tobago

Pros: Great view. Right on the leeward side of the island so waves are minimal. Safe sandy beach for younger children. Shops sell jewelry, local paintings.
Cons: An elevator or at least a ramp between floors for Senior visitors. Improved and free Internet would be appreciated. Current system costs extra.
Location: Close to good snorkeling at Buccoo reef and Nylon Pool. Pigeon Point Heritage Park is a well landscaped and maintained park definitely worth a visit.
Probably one of the nicer hotels in Tobago but not quite a "World Class" hotel. For anyone who has trouble going up or down stairs I would not recommend this hotel. It has no elevator and the dining is either one level up or down from the lobby. This fact is not mentioned in the pre-booking information and it should be. Travelocity's advertisement did not mention meal plans that are available. They should as the cost of the upscale restaurant is expensive. The hotel was only partially full so there was a lot of staff to cater to your needs. It might be a bit crowded with full occupancy.

Posted by , from Baltimore, MD on Oct 27, 2015

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Comment from Hotel Management

Dec 5, 2015 by Coco Reef Resort & Spa

Thank you for your feedback. All of our room categories offer locations on ground floor as well as upper floor to cater for mobility challenges. We offer complimentary internet access on one of two stations located just off our main lobby. Wifi access on a personal device requires an additional fee. Your comments are appreciated.

3 out of 5

Overall Average

Pros: location and beach access
Cons: Customer Service, Rooms need upgrading, Systems need modernizing, Guttering is leaking.......its just generally rundown.
Rooms and service are very disappointing. Initial interactions with staff are stiff and unfriendly. A couple of the staff may warm up within a conversation but at first interaction no smiles. The rooms are incredibly dated........haven't been modernized in any way, and the last update seems solidly in the bad 80's. What this hotel does have at its advantage is its location. Close to the airport, restaurants and shopping. Also has a great little beach / lagoon right on your hotel room doorstep. That advantage makes it worth staying at. Overall average at best but with LOTS of potential to be great. Just hire and train new staff with a customer service focus and SPEND SOME MONEY TO UPGRADE THE SHABBY ROOMS.

Posted by , from Trinidad on Oct 1, 2015

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About the Coco Reef Resort and Spa

Location Coconut Bay, Crown Point, Tobago

Renovations + Closures

This property is closed from July 3 2020 to March 31 2021 (dates subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Coco Reef Resort and Spa with summer activities like snorkeling, scuba diving, and kayaking. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, outdoor tennis courts, and a fitness center. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Crown Point hotel.

  • 135 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Bar on the beach
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tobago (TAB-A.N.R. Robinson Intl.) (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Coco Reef Resort and Spa offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 30-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered once per stay.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Tamara's Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner.

Bacchanals Bistro - This beachfront buffet restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Bobster's Bar - Onsite Champagne bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach, outdoor tennis courts, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Coco Reef Resort and Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person (roundtrip)
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Reef Crown Point
  • Coco Reef Resort
  • Coco Reef Resort Crown Point
  • Coco Reef Resort Tobago
  • Coco Reef Tobago Crown Point
  • Coco Reef Tobago Hotel Crown Point
  • Coco Reef Resort Spa
  • Coco Reef Resort and Spa Hotel
  • Coco Reef Resort and Spa Crown Point
  • Coco Reef Resort and Spa Hotel Crown Point

You should know

  • Coco Reef Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.