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Best Western Heritage

4.0 star property
4-star spa hotel near Kolatoli Beach, connected to the convention center

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Photo gallery for Best Western Heritage

Front of property
Executive lounge
Restaurant
Interior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • Gym
  • Air conditioning
  • Laundry

Explore the area

View in a map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700
  • Place, Kolatoli Beach
    ‪1 min drive‬
  • Place, Laboni Beach
    ‪2 min drive‬
  • Place, Cox's Bazar Beach
    ‪3 min drive‬
  • Airport, Cox's Bazar (CXB)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • 420 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cox's Bazar

Seaside stay .Stay at this Cox's Bazar hotel and you'll be within half a mile (1 km) of Kolatoli Beach and 2 miles (3 km) of Laboni Beach. Burmese Market and Cox's Bazar Lighthouse are also within 2 miles (3 km).

What's nearby

  • Kolatoli Beach - 1 min drive - 0.5 miles
  • Burmese Market - 2 min drive - 1.4 miles
  • Laboni Beach - 2 min drive - 1.4 miles
  • Sugandha Beach - 2 min drive - 1.4 miles
  • Cox's Bazar Beach - 3 min drive - 2.1 miles

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Prasaad Paradise - ‬18 min walk
  • ‪Mermaid Cafe - ‬13 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪Pirate’s Den Bar - ‬6 min walk
  • ‪Arabika Coffee - ‬5 min walk

About this property

Best Western Heritage

4-star spa hotel near Kolatoli Beach, connected to the convention center
Best Western Heritage offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Heritage. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cox's Bazar hotel.

  • 1 building
  • 236 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Best Western Heritage offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with jetted bathtubs, slippers, and complimentary toiletries.

This Cox's Bazar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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4.0 out of 5, Very Good, 51 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

How close is Best Western Heritage to the airport?

Best Western Heritage is 2.7 mi (19-min drive) away from the Cox's Bazar (CXB) airport, the closest popular airport to the property.

Does Best Western Heritage have an airport shuttle?

Best Western Heritage offers an airport shuttle 24 hours a day, for a charge of USD 25 per vehicle, roundtrip.

How close is Best Western Heritage to the beach?

This hotel is a short 10-minute walk from Kolatoli Beach and 1.2 mi (3-min drive) from Laboni Beach. Don't forget your sunscreen!

Does Best Western Heritage offer free breakfast?

Best Western Heritage offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Heritage?

No, there is no casino at this hotel.

What time is check-in at Best Western Heritage?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Heritage?

This hotel offers free self parking.

Does Best Western Heritage have a pool?

Best Western Heritage features an outdoor pool.

Does Best Western Heritage have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Heritage have a spa?

Yes, this hotel has a spa.

How close is Best Western Heritage to downtown Cox's Bazar?

Best Western Heritage is 1.5 mi away from Cox's Bazar.

Best Western Heritage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rayat

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was dirty, no hand wash given until asking, fridge was closed, ants in the balcony, bed had stains. Food was good Staffs were helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Symon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad
Stayed 4 nights in Jun 2025

10/10 Excellent

Asif

Stayed 3 nights in Jun 2025

8/10 Good

suvro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025

6/10 Okay

J.U.M

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Mamunur, Georgetown

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff is excellent, the property needs renovating

The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow? The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Andrew

Disliked: Staff & service
Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025

10/10 Excellent

Motaher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Abida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Atika

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Onike

Traveled with family
I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Stayed 3 nights in Aug 2024

6/10 Okay

Eftekharul Alam

Liked: Staff & service
Should work on the lobby ambience and guestroom washrooms
Stayed 1 night in Jul 2024

10/10 Excellent

Ankan Ghosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained place to stay, everyone was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Md Kawser, Ellenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in coxbazar
Stayed 2 nights in May 2024

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was reasonably priced, clean and staff were courteous and professional
Stayed 1 night in May 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, cool.
Stayed 2 nights in Apr 2024

10/10 Excellent

Haissam Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

6/10 Okay

Ramiz, Bronx

Traveled with group
Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Stayed 1 night in Feb 2024